Larry H. Miller American Toyota Albuquerque

Service is awesome The facility is very friendly and modern; the wait is not long for regular maintenance. They assign you a service specialist who is always the same on The facility is very friendly and modern; the wait is not long for regular maintenance. They assign you a service specialist who is always the same one on every visit. More

Incredible service area. My favorite dealership in ABQ. I love my RAV and the oil change package works for me. Very satisfied on every visit. Thanks love my RAV and the oil change package works for me. Very satisfied on every visit. Thanks More

Damiano was there worse rep. I've had. He was very unprofessional. I mentioned about an exhaust leak when I dropped the vehicle off at which point when I came back he said there was no problem as I s unprofessional. I mentioned about an exhaust leak when I dropped the vehicle off at which point when I came back he said there was no problem as I started the truck it began instantly. So the mechanic came out saw the issue said no problem we will get it fixed. So he said to talk to damiono to get it scheduled so we go over to his desk he proceeded to ignore me as I'm standing right in front of him. He help 7 other customers doesnt even acknowledge me. At this point two other service reps ask me if I need help I continue to wait for damiono to finish with the 7 customer he then goes and grabs another customer at this point I'm furious so I walk over to Mr. Medina he helps me right away took to minutes to setup another appointment when the part comes in this is the second bad experience at this dealership (the other with crist). I want to say Andrew Medina was very helpful every time he handles my truck everything goes well. More

I had superior service for my oil change, esp Joe Salas, but it was a much longer wait than usual. It was also the most crowded time I had ever been in waiting area. It would have been 5 stars for shorter s but it was a much longer wait than usual. It was also the most crowded time I had ever been in waiting area. It would have been 5 stars for shorter service time. Thank you More

I was seen to very quickly without an appointment. I was told it would take about 2 hours to see to my truck. When the truck was inspected they told me it would be 5 hours to run a test on my battery and I told it would take about 2 hours to see to my truck. When the truck was inspected they told me it would be 5 hours to run a test on my battery and I took the shuttle home. I received a call within an hour to tell me my truck was ready. I called Rob, the shuttle driver, and he picked me up within 10 minutes, excellent service. I was very impressed with the service. More

Excellent Your Toyota team provided the vehicle I wanted in a courteous and pro manner, for a reasonable price. I don't use facebook, but you can use my excell Your Toyota team provided the vehicle I wanted in a courteous and pro manner, for a reasonable price. I don't use facebook, but you can use my excellent Review anywhere. From a top level manager of 40 years. (William) Curt Woolf More

Entirely Positive Experience The dealer was ready to accept my vehicle at the appointed time without delay. The work was completed in a reasonable time, and was completely satisfa The dealer was ready to accept my vehicle at the appointed time without delay. The work was completed in a reasonable time, and was completely satisfactory. More

I have used this dealership numerous times and the service is usually great. Richard Geyer is the service advisor I prefer. He always take great care of me and my cars service is usually great. Richard Geyer is the service advisor I prefer. He always take great care of me and my cars More

A simple low tire was overlooked I mentioned it but I drove off with a low tire, it was checked off the list,maybe next time drove off with a low tire, it was checked off the list,maybe next time More

Excellent Service! I have always received good service from American Toyota. I' have never had anything to complain about. I take both my vehicles to get serviced I have always received good service from American Toyota. I' have never had anything to complain about. I take both my vehicles to get serviced there. More