
Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
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Friendly, Helpful, Professional Service My car had a low battery that needed to be replaced. Richard informed me of the costs and the work was completed quickly. Keep up the great custome My car had a low battery that needed to be replaced. Richard informed me of the costs and the work was completed quickly. Keep up the great customer service! More
over promise/under deliver They told me they had taken the old tire out of the trunk and disposed of it, but it was still there when I got home. After I arrived, and paid, it w They told me they had taken the old tire out of the trunk and disposed of it, but it was still there when I got home. After I arrived, and paid, it was another 15 minutes til the car was brought up. the last time I was there it was 30 minutes. they said they couldn't find my car. This was only my 2nd visit. It will also be my last More
I have never liked this dealership from the first. The salesman that sold me my new Yaris was an weasel from the very start. I complained but no one cared. The finance folks were even worse, not being abl salesman that sold me my new Yaris was an weasel from the very start. I complained but no one cared. The finance folks were even worse, not being able to tell me what bank would finance me for over a month. The service folks are mediocre at best, be prepared to spend endless hours waiting for your oil change without anyone who seems to care. More
Enjoyed the experience Marvis was very personable without being loquacious. He understood after a few questions that we were familiar with the Tacoma line as we currently ow Marvis was very personable without being loquacious. He understood after a few questions that we were familiar with the Tacoma line as we currently own one and gave us the rundown on the new tech features that the 2020’s have to offer. Marvis worked quickly to locate a Tacoma in white in the model of choice from another location. The dealership facilities were well maintained and the environment pleasant. There also seemed to be a camaraderie shared among the staff without the predatory overtones from other dealers that caused us to walk from a deal. More
LHMToyota is the cleanest, most friendly dealership we have ever dealt with! We have been married for 51 years and bought a lot of cars but this is the finest! Pleasure to do business with them! have ever dealt with! We have been married for 51 years and bought a lot of cars but this is the finest! Pleasure to do business with them! More
We have been buying our vehicles here since 2000. Hud was always our family salesman. We were happy to see that he was promoted he has always been amazing to work with. He set us up with Ray. We bought a 201 always our family salesman. We were happy to see that he was promoted he has always been amazing to work with. He set us up with Ray. We bought a 2019 Camry XSE. More
Good Service Matches Nice New Building Our visit for maintenance on our 2012 Prius couldn't have gone smoother. Thank you to our Service rep Robert Byatt for finding that we, in fact, have Our visit for maintenance on our 2012 Prius couldn't have gone smoother. Thank you to our Service rep Robert Byatt for finding that we, in fact, have a prepaid oil change we had forgotten about, and for getting our work done so quickly. Turned what can be a chore into a pleasure. Such a lovely new facility, too. More
In my last visits to get my car serviced, my hood was covered in grease, my windows wouldn’t roll down properly after a battery was installed, I didn’t have a reminder sticker put on. The service represe covered in grease, my windows wouldn’t roll down properly after a battery was installed, I didn’t have a reminder sticker put on. The service representative corrected everything the mechanic did but it was still frustrating. More
Toyota Tundra Service Excellent service. This was the first time we take our vehicle there, the techs did a great job servicing our truck and fixed some issues that the mod Excellent service. This was the first time we take our vehicle there, the techs did a great job servicing our truck and fixed some issues that the model of our truck had been recalled for even though that was not the reason for our visit. More