Back

Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.1
1,818 Reviews

5995 Alameda NE

Albuquerque, NM

87113

Directions

By Type

Showing 1,818 reviews

March 28, 2020

Marvis was great to work with! Low pressure, very knowledgeable, patient. Leo also helped us with navigation etc and he was fantastic! I would highly recommend both of them More

by Sjameson505
Recommend Dealer
Yes
Employees Worked With
Marvis Aragon, Hiram Herrera
Mar 30, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Hud Romero, Store Manager

March 28, 2020

My Toyota Tacoma blows hot air all the time, very annoying . I was told this is normal and nothing was done about it. I was told to put the dial in the middle or change the vent setting to the floor. More

by rburgoz1
Recommend Dealer
No
Employees Worked With
service technician
Apr 01, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Hello there, I would really appreciate the chance to speak to you directly so I can learn more about your situation and we can look into addressing it. Please reach out to me at your earliest convenience. - Brittany Sweeney, Customer Retention Manager, (505) 998-0177

March 17, 2020

My car battery died 3 times in the last month! I am very frustrated with my Toyota Highlander Hybrid, 2018. I have had it since July 2018, my mileage is 14,500 miles on it. In the last 6 weeks, my More

by LHP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
Mar 18, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Hi there, sorry to hear about your service experience and for the inconvenienced it may have caused. I would appreciate the opportunity to speak to you directly and learn more about the situation. Please give me a call at your earliest convenience. - Brittany Sweeney, Customer Retention Manager, (505) 998-0177

March 15, 2020

Great I have been coming to your facility since I moved here from Massachusetts. Mel Rosa is amazing and would not go to anyone else. He is professional, More

by dncgrlqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Rosa, service
Mar 16, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Hud Romero, Store Manager

February 24, 2020

routine oil change Similar to other times I've scheduled routine oil changes, the LHM staff handled things quickly and efficiently. The waiting area was comfortable, wi More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
Feb 24, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for your wonderful review. We hope to work with you again soon! - Hud Romero, Store Manager

February 13, 2020

Very efficient, well done, courteous and professional. The entire process from booking until completion is pleasant and painless. My car is beautiful and like new each time.Thank you so very much. More

by ware707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariah Lucero
Feb 13, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Hud Romero, Store Manager

February 12, 2020

“Better fit” 4Runner? My second new Toyota Truck/SUV purchase, closed by Clay Schroeder, was the WORST big item, tangible investment I ever made. Make sure the vehicle y More

by Keifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clay Scroff
Feb 14, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Hi there! Thank you for taking the time to speak to our sales manager directly about the confusion. If there's anything else that I can do for don't hesitate to call me! - Brittany Sweeney, Customer Retention Manager, (505) 998-0177

January 31, 2020

LHM American Toyota by far the best service department I’ve ever been to. My service advisors Rich Geyer and Chris Torres are completely on top of everything. The Service manager Tim Scully also checked t More

by Miladybutler
Recommend Dealer
Yes
Employees Worked With
Richard Geyer, Chris Torres, Tim Scully
Feb 04, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Hud Romero, Store Manager

January 23, 2020

Great Customer Service I love bringing my Toyota in to get serviced here at American Toyota! I get the absolute best customer service from Mel! Keep up the great work! More

by urbanoalfonso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel in Service
Jan 23, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Hud Romero, Store Manager

January 23, 2020

Good customer service personnel. A service department with little interest in resolving issues. In fact the service department is mainly concern with covering up vehicle defects, making excuses why this More

by Demac
Recommend Dealer
No
Employees Worked With
Christian Torres
Jan 27, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Hello there, It's disheartening to see that you've had a bad experience with our dealership. I would really like to speak to you directly but I don't have contact information for you. Could you please call me so we can get to the bottom of this? - Brittany Sweeney, Customer Retention Manager, (505) 998-0177

...
87
...