Back

Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.1
1,818 Reviews

5995 Alameda NE

Albuquerque, NM

87113

Directions

By Type

Showing 1,818 reviews

April 20, 2020

Maintenance Service First time at this dealer and was unsure of the service department and customer service. Was immediately greeted upon arrival and was briefed through More

by butterflyinprogress2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell - cannot remember his last name
Apr 20, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brittany Sweeney, Customer Retention Manager,

April 20, 2020

This dealership is wonderful. The employees are courteous and professional. I have had a great experience with my service needs. The customer service lounge is amazing and the service is top notch. I highly More

by AdventureRAV41961
Recommend Dealer
Yes
Employees Worked With
Service advisors
Apr 20, 2020 -

Larry H. Miller American Toyota Albuquerque responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Larry H. Miller American Toyota Albuquerque, we look forward to having you as one of our valued customers for many more years to come! Brittany Sweeney, Customer Retention Manager,

April 20, 2020

Under the circumstances as good an experience that can be done at this time. Hopefully in the near future as circumstances improve I can get full demonstration of the vehicle I purchased. More

by nval65
Recommend Dealer
Yes
Employees Worked With
John Brummett, Brandon Ortiz
Apr 20, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Hud Romero, Store Manager

April 20, 2020

I was highly satisfied with the professional service I received. My cars service was completed in a timely manner and was very thorough. Adrian even made sure that my airbags were upgraded due to a recal More

by Rkelsey
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
Apr 21, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your feedback and kind words for Adrian! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Larry H. Miller American Toyota Albuquerque. Brittany Sweeney, Customer Retention Manager

April 19, 2020

Even in the middle of this pandemic craziness your service department is still top notch as always. I didn’t feel uncomfortable because waiting area was adhering to social distancing guidelines. The w More

by Albuquerque
Recommend Dealer
Yes
Employees Worked With
I forgot the name
Apr 19, 2020 -

Larry H. Miller American Toyota Albuquerque responded

We appreciate your business and our team looks forward to serving you again soon! Brittany Sweeney, Customer Retention Manager,

April 18, 2020

Went in without an appointment. Damiano Vassaw was very helpful. I needed a new aux battery and mentioned that had ignored a service notification. He said that they could do it th More

by JOYANCE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damiano Vassaw
Apr 19, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for choosing Larry H. Miller American Toyota Albuquerque, Joyance. Your feedback and rating mean a lot to us. We're glad Damiano was able to help. We hope to see you again! Brittany Sweeney, Customer Retention Manager,

April 18, 2020

The service was really slow, it took also two hours for an oil change. They had a lot of cars going in and were over booked. More

by Scott
Recommend Dealer
No
Employees Worked With
Service
Apr 23, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Hi Scott! Sorry to hear about your long service time. As you probably can tell we are very busy as of lately, but that shouldn't be translating to you having to wait longer. If you would give me a call I would be more than happy to talk to you about any questions or concerns that you may have. - Brittany Sweeney, Customer Retention Manager, (505) 998-0177

April 14, 2020

Evertime I've serviced my Tundra,the staff,may it be in Manhattan or Albuquerque,have given me the utmost in courtesy and professionalism! Thank you! More

by Draegrip34
Recommend Dealer
Yes
Employees Worked With
Richard Geyer
Apr 15, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brittany Sweeney, Customer Retention Manager

April 13, 2020

Good Experience I was able to purchase a truck for a good price! Everyone was very pleasant and helpful. Did have to negotiate a few times, but ultimately got a goo More

by padillafamily1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gonzales, Hiram Herrera
Apr 13, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Here at Larry H. Miller American Toyota Albuquerque, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Hud Romero, Store Manager

April 12, 2020

They took in our Toyota, serviced it, cleaned it,returned it sanatized. Great job.Very friendly and very professional service. They were very timely too. More

by thammock63
Recommend Dealer
Yes
Employees Worked With
Service department.
Apr 12, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you! It's great to hear that you received a professional service plus complete sanitation at the end of your visit. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Larry H. Miller American Toyota Albuquerque. Brittany Sweeney, Customer Retention Manager,

...
85
...