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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.1
1,818 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,818 reviews

May 20, 2020

Thanks for being there for routine maintenance. . . Thanks for being there for oil and filter change and cabin filter and tire rotation . . . routine maintenance . . . when things like this are no longe More

by D reviewer of toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Rosas
May 20, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your review and kind words for Mel and the team. We appreciate your business and our team looks forward to serving you again soon! Brittany Sweeney, Customer Retention Manager

May 17, 2020

Good service. I appreciate the careful, thorough and considerate way you take care of my car. I never have to worry about anything. your employees are always polite and seem to know what they’re doing. More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Service department. Mel
May 18, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Stephanie, thank you for choosing Larry H. Miller American Toyota Albuquerque, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brittany Sweeney, Customer Retention Manager

May 16, 2020

Good Service Came in to replace dead battery. Was able to have service performed on my 4-Runner at the same time with out an appointment. My service manager was More

by edm.miyoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
May 17, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for sharing your thoughts about your experience with Larry H. Miller American Toyota Albuquerque. We appreciate your business and hope to see you again soon! Brittany Sweeney, Customer Retention Manager

May 06, 2020

The service at this location is unsurpassed in quality. If I buy another Toyota it will because of my experienced with service here. Mel is the ultimate liaison. More

by PoodleToy
Recommend Dealer
Yes
Employees Worked With
Mel Rosas , Rashad Ruff
May 06, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Hi PoodleToy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mel here at Larry H. Miller American Toyota Albuquerque. Brittany Sweeney, Customer Retention Manager

April 30, 2020

Told the service man my air conditioning is not working, just getting hot air. He told me that it would be $195.00 to run the test, but he would then put it toward the bill if they repair it. So after on More

by Bldavis
Recommend Dealer
No
Employees Worked With
Craig Bull
May 07, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Hi Barbara, thank you for leaving your feedback. If you would like to speak about the issue further please feel free to call me. Thank you! - Brittany Sweeney, Customer Retention Manager, (505) 998-0177

April 27, 2020

Very Happy with purchase. The internet sales team put me in touch quickly. Whole process was quick and easy. Chris Peterson was awesome. Very knowledgable. More

by thejosephgarcia
Recommend Dealer
Yes
Employees Worked With
Chris Peterson
Apr 28, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your business and for this review. We're happy to hear Chris was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hud Romero, Store Manager

April 25, 2020

Excellent communication and service even during these challenging times! My car was serviced and delivered to me at my home all on the same day! More

by Jls3
Recommend Dealer
Yes
Employees Worked With
Adrian
Apr 26, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brittany Sweeney, Customer Retention Manager

April 25, 2020

I had to have my key reprogrammed to my car and it took less time than I expected. 👍🏻 Tim was very nice, thank you for your help. More

by seashellmd
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 26, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brittany Sweeney, Customer Retention Manager

April 24, 2020

Our experience with Anerican Toyota for our most recent purchase was a great one. Marvis and his team did an outstanding job. Hats off to them all! More

by jamesdgallegos72
Recommend Dealer
Yes
Employees Worked With
Marvis Aragon
Apr 24, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to share your feedback with us, James! We work hard to make sure our guests have an exceptional experience. We will share your comments with Marvis and the team, and we look forward to working with you again. Hud Romero, Store Manager

April 22, 2020

Great Service Efficient, professional, great customer service, Covid-19 precautions well taken. Pricy but worth it. I feel confident my vehicle is up to date. Clean More

by nmankad8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Apr 22, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Larry H. Miller American Toyota Albuquerque. Please don't hesitate to reach out if you need anything else. Brittany Sweeney, Customer Retention Manager

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