Larry H. Miller American Toyota Albuquerque

Richard Geyer- Emergency/turn signal light recall and first service done efficiently, and ready to drive away in a timely manner. Transportation was provided to and from home. first service done efficiently, and ready to drive away in a timely manner. Transportation was provided to and from home. More

Took in for 5000 miles service. Everything was inspected. Lots of recommendations. Wish service rep would have offered discounts available especially when recommendations are pricey. (E.g. Veteran, Women’s d Lots of recommendations. Wish service rep would have offered discounts available especially when recommendations are pricey. (E.g. Veteran, Women’s day, senior, AARP, AAA, etc.). If so, then I would have had repairs done there instead of trying to find a less expensive repair shop. I still buy certified Toyota parts. More

Took truck in for oil change. Oil is leaking on the driveway after oil change. Not happy that I will have to return for rework. driveway after oil change. Not happy that I will have to return for rework. More

Service advisor didn’t do what he said he would. Extended warranty doesn’t cover a major leak. Very disappointed with service department and crappy warranty that was supposed to cover everything except for m warranty doesn’t cover a major leak. Very disappointed with service department and crappy warranty that was supposed to cover everything except for moving parts. More

American Toyota has a great service department. I am always very pleased and satisfied with their customer service. Keep in mind that the service time may be longer than usual due to Covid. always very pleased and satisfied with their customer service. Keep in mind that the service time may be longer than usual due to Covid. More

Joe is great! He’s informative and I trust him to advocate for me in terms of getting me the best pricing. He’s cheerful and answers all my questions. advocate for me in terms of getting me the best pricing. He’s cheerful and answers all my questions. More

Usually excellent. 2 problems. Service forgot to put on new wiperblades. Hood not fully latched, had to stop on hwy to latch. It was bouncing. new wiperblades. Hood not fully latched, had to stop on hwy to latch. It was bouncing. More

I was very pleased with the basically reasonable price analysis of the vehicle and recommendations blah blah. Blah blah blah blah blah blah blah yes yes analysis of the vehicle and recommendations blah blah. Blah blah blah blah blah blah blah yes yes More

Luis Alvarez of American Toyota on Alameda in Albuquerque provided excellent customer service in coordinating a repair to a sensor for my cam shaft system. It was a straightforward experience and Luis kept provided excellent customer service in coordinating a repair to a sensor for my cam shaft system. It was a straightforward experience and Luis kept me informed and calm about it. Thank you all so much More

Do not trust this dealership! They agree to a certain price then when you go to pay they change it. They are not honest! Admitted they did me wrong but would not offer any compensation or try to make it price then when you go to pay they change it. They are not honest! Admitted they did me wrong but would not offer any compensation or try to make it right. They do not value their customers! More