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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.1
1,818 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,818 reviews

July 15, 2022

As usual, Andy Vigil bends over backwards ro please. Andy always works hard to solve problems. On a separate note, maybe you can find Jeff Abbot a position he enjoys. More

by billbaca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Vigil
Jul 15, 2022 -

Larry H. Miller American Toyota Albuquerque responded

Hey there! Thank you for this positive review, we really appreciate any and all feedback we can get. Andy will for sure get the recognition he deserves! If you have a genuine concern for the well-being of Jeff, feel free to reach out to us and we can talk about it in an attempt to find a solution. We hope you do not need vehicle repairs soon, but we look forward to seeing you next time! - Hud Romero, Store Manager

July 15, 2022

Always excellent, prompt, professional service! I trust this dealership to take great care of my car… and they haven’t let me down. More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus in service, Ray Spacagna
Jul 18, 2022 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. Please come see us again if there is anything else you need. - Hud Romero, Store Manager

July 11, 2022

While getting an oil change at Larry H Miller American Toyota Albuquerque we decided to look at a new RAV4 Hybrid. List price $42,000 for LX model (unfortunately we found this out later). Dealership had More

by j2bmasserano
Recommend Dealer
No
Employees Worked With
Michelle Ortiz
Jul 13, 2022 -

Larry H. Miller American Toyota Albuquerque responded

Mr. Masserano, thank you for taking the time to leave our sales department a review, as well as for providing further feedback during our phone conversation. Unfortunately, the general manager and I were not aware of the situation at hand until receipt of this review. Now that I have been made aware of the situation, I assure you I will work diligently towards further clarifying the occurred. As advised, I will be working with my sales staff and sales management team to further provide this breakdown on your vehicle, and ultimately provide resolution to your underlying concerns. Although we are in the process of providing further breakdown, please do not hesitate to reach out to me if a further issue arises so I may ensure everything is taken care of. – Michelle Ortiz, Customer Retention Manager, 505-998-0177

July 10, 2022

I had a very good experience when I purchased the car. And the last two service appointments have been fantastic. I made an appointment today for 8 AM for my 10,000 mile service appointment and they got m More

by 09_rooster.supper@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Staley
Jul 11, 2022 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for coming to our dealership. We really appreciate your great review! It was our pleasure to service your vehicle in a quick and efficient manner. If there is anything else you need let us know. We hope to see you soon! - Hud Romero, Store Manager

July 06, 2022

Super job, fast, efficient, personnel were on top of things. Kyle Yazzi contacted me in the waiting room within 30 mins. More

by jjfigiel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle yazzi
Jul 07, 2022 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for bringing in your vehicle for service and also for leaving this wonderful review! We are happy to have provided a quick and professional service experience. Please do not hesitate to reach out if you need anything in the future. - Hud Romero, Store Manager

June 30, 2022

Simply easy process ! Jonathan Rivera was through on the entire process from beginning to the delivery of our 2015 camaro ! More

by Rzambrano64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rivera , Adam Milinazzo, Rashad Ruff
Jun 30, 2022 -

Larry H. Miller American Toyota Albuquerque responded

It's great to hear from you! Jonathan was more than happy to get you set up with your new Camaro. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Hud Romero, Store Manager

June 29, 2022

Ramon was excellent! Can’t say enough nice things about him - He made the whole process very easy and smooth. Pickup was challenging. Ramon was helping another customer a More

by Aslezia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Canales
Jun 30, 2022 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for reaching out to us, Aslezia! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Hud Romero, Store Manager

June 28, 2022

Helpful, friendly & service staff interested in what the customer is wanting. Delivery of my vehicle came sooner than expected. More

by njgarcia55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Bayonna, John Brummett, Brandon Ortiz
Jun 29, 2022 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for leaving such a great review. Our team was glad to have been able to help you with your delivery. We are always happy to provide an experience that goes above and beyond. If you need anything else please let us know. - Hud Romero, Store Manager

June 25, 2022

Andy Vigil is GREAT! Love having him as my service rep. Exemplary performance every time. More

by Cooperj498
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Vigil
Jun 27, 2022 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Hud Romero, Store Manager

June 23, 2022

Service advisors are knowledgeable, service and waiting areas are clean/comfortable and employees are always willing to step in and help. Rav4 was ready before estimated completion time. Service Advisor wa More

by Steve54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pohl, Isaac
Jun 24, 2022 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for the positive review. Our team was happy to have serviced your vehicle in a timely manner and keep you updated on the process. I will make sure to give them the recognition they deserve. If there is anything else we can do for you let us know. - Hud Romero, Store Manager

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