Larry H. Miller American Toyota Albuquerque

The service provided was excellent, my service representative, Isaac Moya, also provided me with excellent customer service. I couldn’t be happier! Cathie representative, Isaac Moya, also provided me with excellent customer service. I couldn’t be happier! Cathie More

Excellent and fast service. I will come back and have service again. Thank you for your great service. I will come back and have service again. Thank you for your great service. More

Takes too long. Car was sitting there ready didn’t get notified till 20 minutes later Car was sitting there ready didn’t get notified till 20 minutes later More

Great service! Service department did great job with vehicle needs and adjustments. We’ll return for sure. Service department did great job with vehicle needs and adjustments. We’ll return for sure. More

A very pleasant experience the staff all appeared. To enjoy their work, the waiting area was very clean and comfortable on arrival valet wearing red shirts greeted me and checked my vehicle in and the To enjoy their work, the waiting area was very clean and comfortable on arrival valet wearing red shirts greeted me and checked my vehicle in and then directed me to the associate who guided me through the process and answered all my questions very professionally. I will most definitely return when my vehicle requires servicing. More

Needed to have a new tire installed. The service at the dealership was fine, but I originally made the appointment online for 9:00 am. The day before the appointment, I get an email sayi The service at the dealership was fine, but I originally made the appointment online for 9:00 am. The day before the appointment, I get an email saying my appointment was for 10:45. No one knew who changed the appointment or why. No one ever called me to ask whether that was OK. The final receipt mentioned that the customer would be there by 9:00. Does anyone really know what is going on with their scheduling? More

Not too good. Wait time is crazy even though you have an appointment scheduled. Fair Wait time is crazy even though you have an appointment scheduled. Fair More

The scheduled maintenance was good. The advisor was friendly and explained service performed. I’m happy. The advisor was friendly and explained service performed. I’m happy. More

The service department operates like a well oiled machine. From scheduling service to service completion, everyone is hopping to attend to customer vehicles. I was only in for 15,000 mile service o machine. From scheduling service to service completion, everyone is hopping to attend to customer vehicles. I was only in for 15,000 mile service on my 4Runner, but I was thoroughly impressed by how I was treated by all team members. Very great experience every time I've been. Thanks to Delilah my service advisor for a very professional experience. More

It is easy to schedule a service. We have used the shop for 3 Toyotas purchased from this dealership. The repair work was consistently very good. I had a long wait. It went from 4 We have used the shop for 3 Toyotas purchased from this dealership. The repair work was consistently very good. I had a long wait. It went from 4 hours to 5 hours. Apparently, the brake machine was very busy. Dave explained the repairs well and, in a way, that was easy to understand. The photos helped. More