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Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
1,818 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 30, 2023
I have gone to this dealership for all my services for my truck since I bought it there 2 years ago. I have never had any issues and felt like they always did great until this most recent visit. They gave truck since I bought it there 2 years ago. I have never had any issues and felt like they always did great until this most recent visit. They gave me my truck back with the cover for my oil filter missing several of the screws and when I noticed and asked, the representative told me that they had stripped the screws during the service. I asked if I could have them put some new screws back in (my skid plate is a factory TRD pro skid, so I assumed they had extra screws) and all she said was "oh I think they ordered some already we will call you when they get here". I asked if I could have some sort of order number or proof that they will replace them and she refused. I understand these screws are cheap but I didn't appreciate that they gave me my truck back hoping I wouldn't notice missing pieces and I didn't appreciate the representative just trying to push me out the door. I truly don't believe they are actually going to replace the screws they stripped and I will just be doing my own maintenance from now on. More
by Brandon
Employees Worked With
Service department
December 29, 2023
Ray has helped me and all my family purchase good cars at a great price! Larry Miller Toyota has always treated us well, and given us a great price for Toyota quality. Highly recommend them! a great price! Larry Miller Toyota has always treated us well, and given us a great price for Toyota quality. Highly recommend them! More
by Steven
Employees Worked With
Ray Spacagna
December 29, 2023
Had the best experience my service advisor Issac Moya was so helpful and courteous had the greatest customer service. Appreciate the service and the help such a great employee great experience. so helpful and courteous had the greatest customer service. Appreciate the service and the help such a great employee great experience. More
by juancarlog70
Employees Worked With
Issac Moya
