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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.1
1,818 Reviews
Call Dealership (505) 823-4440
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5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,818 reviews

January 03, 2024

Best service because of Will Talbott. Mr. Talbott Made the experience excellent! He kept me posted throughout the day as to what was going on. More

by jainslow45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Talbott
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January 03, 2024

Aimara and Sean were an amazing team. Quick and perfect help! Highly recommend this team! More

by Toyotareview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimara Gonzalez, Sean sawyer
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January 01, 2024

Today’s service was excellent. I really appreciate it. The customer service the time that it took to get my car back and the employee interaction that I had with Richard today was More

by Jose Padilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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January 01, 2024

Was told by another garage I needed a $1500 repair. Larry H. Miller fixed my problem and it cast under $300. More

by Taybjlor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
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January 01, 2024

People are competent and polite. Prices seem competitive. Process is in need of a lot of improvement, unorganized, borderline chaotic. Isaac Montoya saved the day from you getting a More

by J. Coscarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac Montoya
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Jan 05, 2024 -

Larry H. Miller American Toyota Albuquerque responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Phil Saunders, General Manager, 505-998-0165

December 31, 2023

Checkout was terrible. Made me find my car in the lot. Wasn’t where they sent me. Then I had to wait some more for them to find it. Usually the car is brought to me . I’m 8 More

by mwerner9140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abrianna
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Jan 05, 2024 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your feedback. It’s unfortunate to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your situation in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Phil Saunders, General Manager, 505-998-0165

December 31, 2023

Sebastian and Sarah were absolutely amazing! They are professional and very courteous, explained everything in detail. More

by emarie0126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian and Sarah
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December 31, 2023

Serenity was awesome and extremely helpful. She went out of her way to help and was very knowledgeable! Great service, highly recommend. I will definitely go back for the rest of my service n More

by Romerorindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serenity Rougemont
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December 30, 2023

Thank you for the great service- easy to make appointment and follow through was amazing - More

by Purple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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December 30, 2023

Great service above and beyond what I had hoped. Will definitely be back for all my service needs. More

by jasonflick
Recommend Dealer
Yes
Employees Worked With
Will Talbott
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