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Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
1,815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,815 reviews
May 01, 2024
I must say I love and trust their service department! They have been honest with me and the young lady Serenity is the one I ALWAYS ask for because she is responsive and understanding! Highly recommended They have been honest with me and the young lady Serenity is the one I ALWAYS ask for because she is responsive and understanding! Highly recommended!! More
by Shanna Harrison
Employees Worked With
Serenity Rougemont
May 01, 2024
We bought our 2004 forerunner from you folks brand new. Your service department has done almost all of the service. Work has been good. Your service advisor. Devon has been very good. But I was surprised t Your service department has done almost all of the service. Work has been good. Your service advisor. Devon has been very good. But I was surprised that the $35 miscellaneous fee was not included in the estimate. Devon explained that it isn’t, but he can’t waive that fee. I was only told the cost of parts and labor plus tax. $35 seems like a dishonest charge. Because it was not disclosed. More
by jnicholdvm
Employees Worked With
Devon Goble
April 30, 2024
Convenient location. Use of tables in the showroom allows guests to get away from the regular waiting area which is very loud. Upon arrival I was not told who my se Use of tables in the showroom allows guests to get away from the regular waiting area which is very loud. Upon arrival I was not told who my service advisor was. I had questions about the text communication that I received regarding services recommended had to ask another service advisor (Will) for help he directed me to Martin. Once I found Martin he was very helpful, knowledgeable and pleasant. I will request Martin next time, but I hope he is moved to inside because having to talk with a service advisor in the garage area is awkward, and makes name feel like I’m not good enough to rate inside service. I hope Martin stays with the dealership- I’ve been getting service here for 2.5 years and never had the same advisor! More
by cmwalker48
Employees Worked With
Martin Quintenera
April 30, 2024
Excellent Appointment on time and completed in a timiely manner Only dis appoint was I had to find my car in the parking lot versus brought to me Kinda confusing finding my car with some many whit timiely manner Only dis appoint was I had to find my car in the parking lot versus brought to me Kinda confusing finding my car with some many white for runners More
by Karen
Employees Worked With
Marvis Aragon
April 30, 2024
Outstanding sales experience when purchasing my 2024 Toyota Corolla GR. From my initial introduction on the phone to Sebastian Garasi. my sales consultant. A extremely knowledgeable and professional sa Toyota Corolla GR. From my initial introduction on the phone to Sebastian Garasi. my sales consultant. A extremely knowledgeable and professional sales consultant. Absolutely no pressure on my purchase. I’ve never been treated so well. in many years of purchasing new vehicles from Albuquerque’s top dealers. Thank you again Sebastian!! I look forward to my next purchase being handled by you! A outstanding experience!!! More
by Jefitoynegro
Employees Worked With
Sebastian Garasi, Marvis Aragon
April 30, 2024
Friendly, knowledgeable staff. Facility very clean and pleasant. Efficiently handled purchase. The sales staff allowed time for my decision on purchasing with out pressure. Facility very clean and pleasant. Efficiently handled purchase. The sales staff allowed time for my decision on purchasing with out pressure. More
by LLLWalters
Employees Worked With
Vic and Eddie in sales were great
April 30, 2024
Professional quick reliable. The communication all steps of the way is prompt and efficient. Staff is knowledgeable and professional. No pressure just good service The communication all steps of the way is prompt and efficient. Staff is knowledgeable and professional. No pressure just good service More
by Leeaintgotnhome
Employees Worked With
Angel santos
