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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.2
1,815 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,815 reviews

February 25, 2014

I checked around on tires and the price was right. Only objection is that although you will repair punctures, you are so far away that if I have a puncture I won't be able to get to you to fix it. Before More

by bewarne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt (wight the Mustache) and a driver who was very accommodating
Mar 05, 2014 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for sharing your experience with us. It is good to hear you were taken care of by the team and we would be glad to take care of the bulb as well. Please come see me directly and I will get that arranged for you. You can call me directly at 505.998.0172. Thank you, Michelle Aragon, Customer Retention Manager

February 09, 2014

We were interested in an estimate for repair of a fender dented in a parking lot. The person we spoke with asked if we would consider a trade for a new 2013, and made an offer we couldn't refuse! Within t More

by PaulaSchwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bull
Feb 11, 2014 -

Larry H. Miller American Toyota Albuquerque responded

This is great to hear Paula. Thank you for the review and I am glad you felt at home here. Michelle Aragon, Customer Retention Manager

February 01, 2014

This is the BEST dealership we have done business with so far with the 4TH Toyota Camery we have owned. don't' think it gets better than this!! And we have been to 7 different dealerships total thus far. Don More

by w7gst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dalen
Feb 05, 2014 -

Larry H. Miller American Toyota Albuquerque responded

This is great news Larry and Carla. I appreciate the review and we are glad you part of our Toyota family. Michelle Aragon, Customer Retention Manager

January 31, 2014

I wish I would have been informed of Toyota's relationship with Costco. I later learned that if I had shown my membership card to the Sales Person I could have saved some money. More

by kcrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Feb 05, 2014 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for the review. We do have a relationship with Cotsco but at this time we are only signed up for new vehicle purchases only. I hope this answers your concern. Michelle Aragon, Customer Retention Manager

January 26, 2014

My 2014 Toyota Camry would not start on a Monday morning due to a bad battery. I called the other dealership that was closer to my work and they could not get me in without an extremely long wait. The deale More

by mmsanch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Rozzelle
Jan 29, 2014 -

Larry H. Miller American Toyota Albuquerque responded

Good to hear it! Glad you gave us a call. Michelle Aragon, Customer Retention Manager

January 23, 2014

always very friendly and helpful--service is done well and in a short time---Mike went over everything that was done and how things were fine--also since this was my last free service he explained my choi More

by clemgor46
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike millar
Jan 24, 2014 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for the review and for mentioning Mike by name. It is good to hear he has taken good care of your vehicle. Michelle Aragon, Customer Retention Manager

January 17, 2014

Always a pleasant experience. Service reps are all very nice and helpful and very easy to schedule or reschedule. John was very helpful and thorough. More

by dmblack98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jan 20, 2014 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for giving this review for our service team. Good to hear they took care of your vehicle. Michelle Aragon, Customer Retention Manager

January 01, 2014

I am a widow, and I have full confidence in American Toyota that I will be treated fairly, and not taken advantage of. I like the waiting area - tv, snacks, or tables to spread stuff out on. My wait t More

by suehenington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dalen
Jan 02, 2014 -

Larry H. Miller American Toyota Albuquerque responded

Thank you Sue for being part of the American Toyota family. We appreciate you taking the time to leave a review. Michelle Aragon, Customer Retention Manager.

December 16, 2013

I have gotten three cars from this dealership and I have alway had a good experiance with American Toyota. This time my sales associate was Ron Sanchez and I would recomend him to all my friends and family. More

by Reymundo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Sanchez
Dec 17, 2013 -

Larry H. Miller American Toyota Albuquerque responded

Great to have you as a dedicated customer! Good to hear Ron took care of you. Michelle Aragon, Customer Retention Manager.

December 16, 2013

The whole process of purchasing my new car was both friendly and efficient.I picked out the car in the morning and drove it away later that afternoon. More

by mftapscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Peterson
Dec 17, 2013 -

Larry H. Miller American Toyota Albuquerque responded

This is what we like to hear! Thank you for the review. Michelle Aragon, Customer Retention Manager.

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