Larry H. Miller American Toyota Albuquerque

I was in a drastic hurry with extenuating circumstances. I was in a drastic hurry with extenuating circumstances and needed to have my car serviced for an emergency drive from ABQ to PDX - the same day.... I was in a drastic hurry with extenuating circumstances and needed to have my car serviced for an emergency drive from ABQ to PDX - the same day.... The service department got me in and out right away and I am extremely grateful. I have had all of my service work performed at Toyota dealerships (Santa Monica, CA/ABQ, NM/Salem, OR) and have been very satisfied. I always purchase service packages as well. I have not been disappointed. More

Surprise! To begin with, I believe I showed up a day early for service. Doing so didn't phase anyone. I got great service and was in my way in just over an ho To begin with, I believe I showed up a day early for service. Doing so didn't phase anyone. I got great service and was in my way in just over an hour. Thank you! Did I mention that I bought my Tacoma in NH and had arrived in it in NM a few days before. I'll gladly return to American. More

Regular Service Everyone at the dealership was very friendly. However, I had made an appt. for Tues. 10:00 am and was told on the phone my service would take 1 hour Everyone at the dealership was very friendly. However, I had made an appt. for Tues. 10:00 am and was told on the phone my service would take 1 hour & 15 minutes. When I arrived for my "Scheduled" appt. I was told they were backed up...keep in mind this is only 10am, and that my service would now take 3 hours. I had to reschedule, why bother making an appt. I did not have that kind of time to wait, & they told me all loaner vehicles were taken!!!!! I rescheduled for another day, showed up at 7:00am and already to many show-ups with no appts. My service took an hour and 1/2 so not to complain, but when time is taken to make an appt. and your day is scheduled around that it would be nice if the dealership would accommodate the situation. Or at least inform that an appt. with them is irrelevant!!! More

my visit Ray S, Was very professional and truly cared about my family and my safety. He recommend my vehicle and was genuine about how I felt regarding my bud Ray S, Was very professional and truly cared about my family and my safety. He recommend my vehicle and was genuine about how I felt regarding my budget. He was a blessing! Thank you so much Ray and all that assisted me on my visit.. I Love Toyota Shirley DeHerrera More

Dependable service I called to get an oil change and had an appointment for the next morning. Andrew was efficient and friendly. Because of a problem detected, a loan c I called to get an oil change and had an appointment for the next morning. Andrew was efficient and friendly. Because of a problem detected, a loan car was provided to us for our previously arranged trip. Andrew called me to report on the progress of our car as promised. When we returned, our car was ready. Thank you to Andrew and the service staff. More

Top-Notch Service Department American Toyota has a great service department: top-notch mechanics/technicians; good shop management; knowledgeable advisors; ease of scheduling. I'v American Toyota has a great service department: top-notch mechanics/technicians; good shop management; knowledgeable advisors; ease of scheduling. I've relied on them for consistent high-quality auto care for over 20 years! More

Richard Geyer was a great service rep When I brought my 09 Tacoma in, it needed 4 things done to it including an oil change. Richard Geyer my service rep said it would be about 3 hours, bu When I brought my 09 Tacoma in, it needed 4 things done to it including an oil change. Richard Geyer my service rep said it would be about 3 hours, but he would hurry it up as much as he could because he knew I was waiting there. He had my truck finished in an hour and a half. Great Service! More

Expedient and professional! As soon as Toyota recognized that our radio was faulty they immediately ordered a replacement and within a week it was installed in a timely fashion. As soon as Toyota recognized that our radio was faulty they immediately ordered a replacement and within a week it was installed in a timely fashion. More

Fixed everything we needed in short amount of time We has repairs done to our Prius recently. It was a good experience. They fixed everything. My also used the shuttle service. Kenny was friendly an We has repairs done to our Prius recently. It was a good experience. They fixed everything. My also used the shuttle service. Kenny was friendly and courteous and I didn't not have to wait long for either ride ! More

GREAT!!! Great service!! Willing to get us in the right vehicle!!!!!!! Brandon and Ethan did their best to fund the best deal on the truck we wanted. Great service!! Willing to get us in the right vehicle!!!!!!! Brandon and Ethan did their best to fund the best deal on the truck we wanted. More