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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.2
1,815 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,815 reviews

December 15, 2015

Service, 5 Months Quick check in, The regular five month service was competed in a short time . The service advisor said that I needed to have the brake fluid drained More

by chasrob58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Nevarez
December 12, 2015

Fast and good quality Didn't charge me a singe cent to fix the nail in my tire, when I had bought it in for Toyotocare for regular service. More

by powerbuddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
December 11, 2015

Great customer service and fast repairs! I am always very happy with the service that I received from this Toyota dealership. I have dealt with them for 15 years and have been completely sati More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer.
December 02, 2015

Comments The come and take your car and they are available to answer any question you need answering. When you leave your car is working well. Everyone is ki More

by dottie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Its in my car......
Feb 15, 2016 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for this review and for being such a great customer in our service department. We look forward to seeing you on your next visit. -Michelle Aragon, Customer Retention Manager

December 01, 2015

Routine Maint. went Fast! We made an appointment with Service Advisor Gary and took our 2014 Toyota RAV 4 in for routine maintenance / 15,000 mile. Everything went smoothly an More

by SteveOnRoute66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY (service advisor)
Feb 09, 2016 -

Larry H. Miller American Toyota Albuquerque responded

That's great to see and thank you for coming to us for the service on your RAV4. We look forward to seeing you on your next visit and I will pass along your compliments to Gary. -Michelle Aragon, Customer Retention Manager

November 28, 2015

80,000 mile check I called Adrian & he was able to get me in to get my car serviced on the day I requested. He met me & got my car checked in. The work was done in a More

by Nora Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
Feb 09, 2016 -

Larry H. Miller American Toyota Albuquerque responded

Hi, Nora. We appreciate this review and are pleased to see that everything worked out with your vehicle. Please let us know if there's anything else that we can help you with and I will pass along your compliments to Adrian. -Michelle Aragon, Customer Retention Manager

November 25, 2015

Great service Helpful service associates. Great friendly shuttle back home while they work on my car. Keep him! Very helpful in explaining what deals I can get. More

by Dawn1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Feb 09, 2016 -

Larry H. Miller American Toyota Albuquerque responded

That's great to see and thank you for the compliments about our service department. I will pass along this review to our staff. -Michelle Aragon, Customer Retention Manager

November 25, 2015

Salesman worked hard Rudy answered my request that I made over the internet. He kept sending me cars to look at, and I appreciated that he wasn't pushy or aggressive. When More

by SH1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy
Jan 26, 2016 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for this review and I'm so happy to see that Rudy was about to take care of your requests. We're always here when you're ready to purchase. -Michelle Aragon, Customer Retention Manager

November 23, 2015

Good experience, missing my camera in the glove box I am a regular customer, Waited 3 hours for an oil change, and missing my Sony power shot camera in the glove box, it had many photos from the past. I More

by Muthu
Recommend Dealer
Yes
Employees Worked With
Do not remember
Dec 28, 2015 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for this review and I apologize for any inconveniences that may have been caused. I will be passing this along to our service management staff. -Michelle Aragon, Customer Retention Manager

November 23, 2015

Excellent services associates! I was very pleased and impressed by the dedication of the service associates at the dealer ship! They set..and met..all expectations. I felt valued as More

by SUV Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brinton Peifer (1234)
Dec 28, 2015 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for this review and for being such a great customer. We look forward to seeing you again on your next visit. -Michelle Aragon, Customer Retention Manager

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