Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
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Best salesman I've ever had Craig Bull was the best salesman I've ever had. He got me what I wanted when I wanted, the way I wanted it. He checked on me when appropriate without Craig Bull was the best salesman I've ever had. He got me what I wanted when I wanted, the way I wanted it. He checked on me when appropriate without bugging me or trying to sell me something other than what I wanted. He explained everything to me, responded to my requests for advice, and helped me set up the new 4Runner when he delivered it to me. PS: I don't know what DealerRater's terms of service are and do not have time to investigate what they are. While my checking of box does certify that neither I nor any family member has ever worked for this dealership (or any other) or its service center (or any other), I am not committing to do anything for DealerRater or waiving any right I have (if any) as to DealerRater. More
Getting into a 4runner I worked with three Toyota representatives while purchasing the vehicle: They were all great! My sales associate,s Alex Bernitsky, his supervisor an I worked with three Toyota representatives while purchasing the vehicle: They were all great! My sales associate,s Alex Bernitsky, his supervisor and fleet manager, Clay, and Ms. Baca who did the financing paperwork were informative, intelligent, and friendly. I would strongly recommend my friends and family to shop the store. More
Very satisfied.Was excellent and very courteous and helpful. This is by far the best dealership in town. The people to work here and the people who helped me were incredible. They treat their customers with dign This is by far the best dealership in town. The people to work here and the people who helped me were incredible. They treat their customers with dignity and professionalism. Very satisfied More
Good service, nice waiting room The service was quick. I waited in the waiting room with my granddaughter. We enjoyed the snacks and free wifi. The car was cleaned before it was r The service was quick. I waited in the waiting room with my granddaughter. We enjoyed the snacks and free wifi. The car was cleaned before it was returned to me. More
Excellent customer service. Sales and finance teams were very knowledgable. Salesman provided information and allowed us to reach a decision without pressure. Salesman was very Sales and finance teams were very knowledgable. Salesman provided information and allowed us to reach a decision without pressure. Salesman was very attentive; much appreciated. More
estimated time on the spot I am always counting on the same service person to schedule for maintenance on our vehicles; we always wait at the dealership, never a drag because th I am always counting on the same service person to schedule for maintenance on our vehicles; we always wait at the dealership, never a drag because the estimated time is always on the spot. Great job on the service this past Saturday 1-2-16. More
Service repair 2002 4 Runner My service was originally longer in length then planned due to a serious issue found with my brakes during the inspection. I am grateful that the team My service was originally longer in length then planned due to a serious issue found with my brakes during the inspection. I am grateful that the team took the time to identify the issue and would not release my vehicle until it was road worthy. More
Great experience!! I was very satisfied with American Toyota. The salesman listened to what I wanted and delivered, without trying to sell me items on the car that would I was very satisfied with American Toyota. The salesman listened to what I wanted and delivered, without trying to sell me items on the car that would inflate the price. I will definitely recommend them to my friends and family and I will return if I am ever in need of a new car! More
The salesman was genuine and authentic. Great overall except the odometer reading on the paperwork was incorrect, it was read from the Trip mileage, not the actual - therefore I drove off wi Great overall except the odometer reading on the paperwork was incorrect, it was read from the Trip mileage, not the actual - therefore I drove off with a new vehicle I was told had 11 miles which actually had over 400. It was brushed off when I called to inform the dealership- it really is moot, but didn't inspire me to trust them. More
Patient and Helpful I wasn't decided of the features and specifics of my new Toyota, but Roger was patient and helpful in narrowing down the choices. I am very pleased wi I wasn't decided of the features and specifics of my new Toyota, but Roger was patient and helpful in narrowing down the choices. I am very pleased with my new Corolla. More