Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
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Awesome Service Craig Bull was relaxed and helpful, excited and enthusiastic. I had one of the best buying experiences I have ever had. No talks with the manager, no Craig Bull was relaxed and helpful, excited and enthusiastic. I had one of the best buying experiences I have ever had. No talks with the manager, no hard sell on the warranties, just straight forward business transaction. Thanks for that guys! More
Return customers Our purchase 9/13 was our third automobile since March 2016 with LM American Toyota! We were super amazed how we were treated again by Hiram(sales) a Our purchase 9/13 was our third automobile since March 2016 with LM American Toyota! We were super amazed how we were treated again by Hiram(sales) and Ray (finance). I had called Hiram previous to our dealership visit that we would be stopping in to trade up from our 2012 to 2017! Again both gentleman worked very hard to get us into a 2017 and better interest rate. More
service Tim and his crew are excellent!!! They are professional and prompt. I did not have to wait long for my new car to be serviced. Tim and his crew are excellent!!! They are professional and prompt. I did not have to wait long for my new car to be serviced. More
Good experience All the employees we dealt with at Larry H. Miller American Toyota went above and beyond to make our purchase of a 2017 Toyota Camry a very positive a All the employees we dealt with at Larry H. Miller American Toyota went above and beyond to make our purchase of a 2017 Toyota Camry a very positive and easy experience. More
Treated very well with new 2016 Tacoma purchase My wife and I went into the dealership looking for a good deal on a 2016 Tacoma since the 2017s are arriving. Mike Nguyen took us around the lots sho My wife and I went into the dealership looking for a good deal on a 2016 Tacoma since the 2017s are arriving. Mike Nguyen took us around the lots showing us some of what was available including the 2016 Certified Pre Owned Tacomas. None of what we saw were exactly what we were looking for. Nevertheless, he let us test drive one of the Certified Used Tacomas anyway. During the test drive he explained the features of and differences between the different Tacoma variations. We were very impressed with Mike and the one we test drove but it still wasn't exactly what we were looking for. After the test drive we went back inside the show room and Mike searched the inventory to see if he could find exactly what we wanted based on what he learned from us in the lot and test drive. While we were in the show room Mike introduced us to Clay Schroff, the Sales Floor Manager, to discuss our wishes with him. Mike and Clay working together were able to come up with one very close to what we were looking for and in some ways even better. On top of that, since it was a 2016 they were able to offer it to us at a very good price. There was no high pressure sales, just a desire to help us find what we needed at a price that we were willing to pay. We were then sent to the finance guy where I fully expected high pressure to buy additional services that I did not want and have NEVER purchased before. Instead we were treated to a very pleasant experience where Matias Cordova treated my desire not to purchase additional services with respect and with no argument. He did take the time to explain what the benefits and costs were so I could make an educated decision. This respect and lack of high pressure took me aback so I seriously considered what he had to offer and ended up purchasing extended services that I have never purchased before. My wife and I are blessed to have had the opportunity to buy many new cars over the years and this was by far the best new car buying experience we have ever had. I can highly recommend Mike, Clay, Matias, and by extension Larry H Miller American Toyota as a result. More
Great employes Received everything promise, sales staff very knowledgeable on my vehicle. Bought Prius in Santa Fe. Found a home here, Service department, first ra Received everything promise, sales staff very knowledgeable on my vehicle. Bought Prius in Santa Fe. Found a home here, Service department, first rate. Wonderful experience. More
Larry H. Miller dealerships. My family has purchased 2 new and 1 used vehicles from LHM American Toyota in the last 4 years. We have found that the LHM dealerships have found a My family has purchased 2 new and 1 used vehicles from LHM American Toyota in the last 4 years. We have found that the LHM dealerships have found a way to eliminate the dark ages of the snake oil sales people and have truly arrived into the 21st century of honest dealings with their customers. Dustin Messex and Nathan Jeffcoat of the sales force have been exceptional and above board with our family and we appreciate the fact that they are just people who believe in their job and are actually nice individuals. Matias Andrews Y Cordova formerly with sales and now working in the finance department is a breath of fresh air that will get a customer the best finance rates available and is another nice person who wants to satisfy any and all customers. I will highly recommend American Toyota and any of the people I have mentioned to any of my friends. More
Very fine salesman This is our third Toyota that we have purchased. One at Hatch Toyota in Show Low Az. One in Santa Fe NM and now this one. There is no doubt that Dus This is our third Toyota that we have purchased. One at Hatch Toyota in Show Low Az. One in Santa Fe NM and now this one. There is no doubt that Dustin Messex of Larry Miller's was the best. He stayed at the dealership until we arrived from 200 miles away on a Sunday night to make sure we were taken care of. Wonderful person. More
Excellent,quick, and honest We searched for the Toyota Highlander through the Costco website, with their website promising $200 over invoice, which we thought would be a good dea We searched for the Toyota Highlander through the Costco website, with their website promising $200 over invoice, which we thought would be a good deal. I also checked with NADA and Blue Book for their cost for the same vehicle, and got their prices, which agreed with the Costco invoice price to the penny. The next morning I got a call from Miguel at American Toyota inviting us to come in. He said he had several vehicles with our requested specifications, and would be glad to show. So we did go in, found a car we liked, and purchased. They showed us the invoice price and it agreed exactly with what I had found the night before, and agreed to the $200 over invoice price without any haggling. We drove the car home that evening, even though we had not yet given them a check for the down payment or had turned in our trade in, which we did two days later. I also think we got a fair price for the value of the trade in, considering the age, mileage, and difficulties it had. So we are extremely pleased with American Toyota, which is part of the LHM group of dealers. More
TOP OF THE LINE SERVICE DEPARTMENT Ever since I purchased my vehicle at American Toyota, I have let the do the maintenance. I always feel confident that everything has been done correc Ever since I purchased my vehicle at American Toyota, I have let the do the maintenance. I always feel confident that everything has been done correctly, and they are very careful to keep my car as clean as it was when I brought it in. As long as I own this automobile, America Toyota will be trusted to maintain it. More