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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.2
1,815 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,815 reviews

March 01, 2017

Outstanding service and enjoyable experience. Outstanding and friendly sales and financial service staff . Great car buying experience! Great product sold by equally outstanding people. I highl More

by RAV4peeps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Casados and Marty Martinez
Mar 09, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Congratulations on the purchase of your new vehicle. Thank you for your 5-star review. - JR Malouff, General Manager

February 24, 2017

New Car Buying Experience We stopped by "just to check out'" the 2017 Camrys. Our contact was Renee Brown. We ended up buying a new Camry XSE! Renee showed us the car, with More

by skmooreabq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Brown
Mar 09, 2017 -

Larry H. Miller American Toyota Albuquerque responded

I'm thrilled to hear about your 5-star experience with Renee! I hope you enjoy your new Camry XSE. Thank you for your review. - JR Malouff, General Manager

February 20, 2017

Quick and easy Had breakfast there while I waited and in an hour it was ready for me. In and out in no time plus I got a free breakfast. Couldn't do any better More

by Brenda 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rufus Frost
Mar 09, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your 5-star review. I'm happy to hear you enjoyed breakfast while you waited. - JR Malouff, General Manager

February 12, 2017

Excellent On time when promised. Debrief on what was done and what to expect at the next service. Very professional and truly showed "customer care is our num More

by ccizan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am very bad at names, so the lady who made the appointment for me and the service gentleman one word "Excellent".
Mar 09, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your review. We look forward to seeing you again at our service department. - JR Malouff, General Manager

February 11, 2017

incompetent technicians and service advisors If you value your car take it somewhere else. These technicians are worthless, they couldn't even diagnose my car. This place is scamming people, ever More

by Avoid LHM Toyota Alb N.M service department
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jedediah Glaser
Mar 09, 2017 -

Larry H. Miller American Toyota Albuquerque responded

We appreciate the feedback and apologize for any inconveniences that you may have experienced. We will pass this review along to our management staff to help continually improve our operations.

February 10, 2017

Love My Tacoma! Austine and Craig were great in the service the provided and getting me into the Tacoma I wanted. Thanks for everything, very happy in my new Tacoma! More

by AdamJH011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austine Quintana, Craig Bull
Mar 09, 2017 -

Larry H. Miller American Toyota Albuquerque responded

I'm thrilled to hear about your 5-star experience with Austine and Craig. Thank you for your review. - JR Malouff, General Manager

February 07, 2017

Great service Everyone that I spoke to was very courteous and helpful. A great experience, for sure! I would highly recommend this dealership and its employees. More

by Emilio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rufus Frost
Mar 09, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your 5-star review, EV. I'm happy to hear about your great experience. - JR Malouff, General Manager

January 30, 2017

Chad Luke's Review We bought our 4Runner from Scott Hassett. He treated us really well and helped us find the vehicle that was best for us. So, it made sense that when More

by chadaluke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hassett, Miquel Solis
Mar 09, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your 5-star review. I will pass along your compliments to Scott. - JR Malouff, General Manager

January 24, 2017

5000 maintenance I went in for my 60,000 mile oil change and airbag recall. The overall service and shuttle service are always excellent. I will keep coming back. More

by Prius owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
melvin rosas
Mar 09, 2017 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your 5-star review. I' happy to hear about your excellent service. - JR Malouff, General Manager

January 19, 2017

Old school high pressure tag team sales If you do not like high pressure sales I would go elsewhere. They use many tactics to keep you in the store. I was very up front that I was research More

by William Greaves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abdul
Mar 09, 2017 -

Larry H. Miller American Toyota Albuquerque responded

We appreciate the honest feedback. Thank you for taking the time to leave your review. - JR Malouff, General Manager

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