Larry H. Miller American Toyota Albuquerque

Mr. Adrian Medina did exceptionally an excellent job. Mr. Adrian Medina did exceptionally an excellent job on my 2003 white highlander car in 04/10/2017 . He provided exceptional customer service experi Mr. Adrian Medina did exceptionally an excellent job on my 2003 white highlander car in 04/10/2017 . He provided exceptional customer service experience to the customer of Toyota. Thank you Toyota for having such an excellent employee like Mr. Adrian Medina who provides such an excellent job to fully satisfy his client. Thank you. Sheila Gurung RN BC BA More

Service Great dealer - easy to get maintence done - friendly staff - thanks for the loaner - better test than a test fri will - able to explore the features a Great dealer - easy to get maintence done - friendly staff - thanks for the loaner - better test than a test fri will - able to explore the features and drivability More

great service the customer service is my # 1 thing on buying a car and your service is one of the best I have had everyone is great with smiles and polite the customer service is my # 1 thing on buying a car and your service is one of the best I have had everyone is great with smiles and polite More

First 6 month service visit Very good experience which took about the amount of time I expected and the waiting area was nice and well equiped to make the wait enjoyable. Very good experience which took about the amount of time I expected and the waiting area was nice and well equiped to make the wait enjoyable. More

Efficient, but not hurried.👍 I had a 120,ooo mile check on my Sienna. Everything done well --- and explained to me, too. Thank you for good, friendly service. Just right. I had a 120,ooo mile check on my Sienna. Everything done well --- and explained to me, too. Thank you for good, friendly service. Just right. More

American Toyota Service Advisors Go Extra Mile My experience involved replacement of my tires (only) this time, and as soon as the service advisor (Joseph Greer) immediately located a discrepancy b My experience involved replacement of my tires (only) this time, and as soon as the service advisor (Joseph Greer) immediately located a discrepancy between in-house inventory and electronic records, he called me back within ONE HOUR to get that appointment rescheduled. He was very polite and professional throughout, and I WAS able to make the next appointment. The tires were installed WELL, and the car was washed, too. (The tires themselves are great, by the way, and I got a GREAT DEAL also!) He also got me to the chief service manager (Tim) IMMEDIATELY to discuss the issues with inventory tracking, and Tim explained the situation rather well. I definitely plan to return to LHM Toyota More

Nice service reps! Adrian is always helpful and friendly! I am glad that he is my Service Rep! It really makes all the difference when dealing with nice, friendly, helpf Adrian is always helpful and friendly! I am glad that he is my Service Rep! It really makes all the difference when dealing with nice, friendly, helpful Reps. I really am pleased with Adrian--he is one reason why I continue to go back to American Toyota. If I had bad Reps, I will not hesitate to go to another dealership. Kudos to Adrian! More

Great staff Always great service and courteous and friendly staff.......and the donuts are terrific!!!!!!!!!!!!!! Have been dealing here since 2001 and never h Always great service and courteous and friendly staff.......and the donuts are terrific!!!!!!!!!!!!!! Have been dealing here since 2001 and never had any problems. will continue to patronize this dealership for service and when buying another car. More

Very pleasant I had a very efficient service writer who got me in quickly. The service was done correctly in a reasonable amount of time. Cost was more than fair. I had a very efficient service writer who got me in quickly. The service was done correctly in a reasonable amount of time. Cost was more than fair. More

Service for recall I took my car in for a recall notice on one of the side windows and the service department was very courteous and efficient - as always. I've never h I took my car in for a recall notice on one of the side windows and the service department was very courteous and efficient - as always. I've never had a bad experience there. More