Larry H. Miller American Toyota Albuquerque

Responsive excellent The service writer very knowledgeable Service Manager was Inside the entrance doors helping me with my contents and providing direction. Tim? The Gen The service writer very knowledgeable Service Manager was Inside the entrance doors helping me with my contents and providing direction. Tim? The General Manager from the ads walked by when I walked in and thanked me for coming in. He asked me if I had been helped.. All very nice. More

Routine 5000 mile check/maintenance Appointment went well, except at the end. Was waiting in the dealership, and got the call that my vehicle was ready. I went to the pickup spot, expe Appointment went well, except at the end. Was waiting in the dealership, and got the call that my vehicle was ready. I went to the pickup spot, expecting to see my car either there, or arriving shortly. However, after 10 minutes, still no car. I went and asked my Svc Rep (don't recall his name) what was the delay--he said it's probably in the carwash, and apologized for the delay. But another 15 minutes went by and several other cars came out ahead of mine -- and these owners were "notified" 15-20 minutes after me. Finally, my car showed up....but I should not have been notified that it was "ready", when it wasn't. More

very Professional I am very impressed with the new building it is beautiful, clean and all the employees are very professional and each employee I come in contact with I am very impressed with the new building it is beautiful, clean and all the employees are very professional and each employee I come in contact with have full knowledge and always get back go me in a timely manner and always very nice and that is everybody in your dealership, my visit is always very excellent, thank you, for being great employees and people. More

Great advisor Mike does an outstanding job taking care of us and our cars. He has great customer service skills and is a true professional. He follows up closely Mike does an outstanding job taking care of us and our cars. He has great customer service skills and is a true professional. He follows up closely and delivers. More

Great Service Department I own three Toyotas and it is solely due to the excellent service and the team. The new facility is very impressive received a personal tour by the se I own three Toyotas and it is solely due to the excellent service and the team. The new facility is very impressive received a personal tour by the service manager. Awesome. More

Thank you Ray is a great person to work with. He made my vehicle purchase accommodating and a great experience. I will recommend him to my friends and family. Ray is a great person to work with. He made my vehicle purchase accommodating and a great experience. I will recommend him to my friends and family. Thank you More

new car everything went really well. excellent sales people. when i received the 4 runner, even the tank was full and vehicle was washed. everything was expla everything went really well. excellent sales people. when i received the 4 runner, even the tank was full and vehicle was washed. everything was explained well. More

4Runner Search Was looking into buying a new 4Runner and met with Scott Hassett who did an excellent job of showing and describing features of the new 2017 model and Was looking into buying a new 4Runner and met with Scott Hassett who did an excellent job of showing and describing features of the new 2017 model and I decided to go ahead and purchase one. More

A very pleasant experience!😊 Always look forward to our service visits! Everyone is very respectful and treat us with respect and value our time!! Thank you for a wonderful exper Always look forward to our service visits! Everyone is very respectful and treat us with respect and value our time!! Thank you for a wonderful experience yet again! More

Great sales and finance people. Brandon and Clay were exceptional to work with for the sales process and the finale director was very professional and fast. We were in an out within Brandon and Clay were exceptional to work with for the sales process and the finale director was very professional and fast. We were in an out within 3 hours start to finish. I didn't spend the whole day buying a car which is exceptionally good. More