Larry H. Miller American Toyota Albuquerque

service was good mr. Herrera was friendly and courteous. he was quick to help me find another vehicle as I was not completely satisfied with the purchase I had made a mr. Herrera was friendly and courteous. he was quick to help me find another vehicle as I was not completely satisfied with the purchase I had made a couple of weeks earlier. he has a good sense of humor which I appreciated very much. More

A satisfied customer Your service representative Adrian Medina is always professional, friendly and efficient. We are always very pleased with his responsiveness and des Your service representative Adrian Medina is always professional, friendly and efficient. We are always very pleased with his responsiveness and desire to provide top notch service. As a result we bought our 2017 Toyota Camry at your dealership about a year ago in part because we knew it would be properly serviced. More

excellent purchase experience thank you for working with me on my trade for a beautiful new hybrid. new salesman was exceptional. I appreciated the service levels and considerati thank you for working with me on my trade for a beautiful new hybrid. new salesman was exceptional. I appreciated the service levels and consideration of details that were important to me in new vehicle options More

American Toyota Values Customers Our salesperson, Mr Herrera, helped us find the vehicle that met our needs. It took us a couple of weeks to make our decision and we were not rushed o Our salesperson, Mr Herrera, helped us find the vehicle that met our needs. It took us a couple of weeks to make our decision and we were not rushed or forgotten. He stayed in touch without pressure. We are return customers. The other dealerships aren’t as good as this one is. More

oil change My car went in to just have an oil change with an appointment. They told me I needed new tires, which I accepted. Over three hours later I left. I My car went in to just have an oil change with an appointment. They told me I needed new tires, which I accepted. Over three hours later I left. I really think that was a bit long! More

Mike Millar as Service Advisor Mike is a very helpful & knowledgeable employee! He always understands my concerns & remedies any issues that may arise. Mike is a great addition to Mike is a very helpful & knowledgeable employee! He always understands my concerns & remedies any issues that may arise. Mike is a great addition to your service department! More

Best Ever! Clay is the most professional and knowledgeable individual we know. We trust his judgement in selecting new vehicles and have purchased at least 8 ve Clay is the most professional and knowledgeable individual we know. We trust his judgement in selecting new vehicles and have purchased at least 8 vehicles from him. Amazing experience! More

Great Service Advisiors Service Advisors appeared very helpful /courteous when servicing my Sienna Had no problems upon completion . Was satisfied with their services. I rea Service Advisors appeared very helpful /courteous when servicing my Sienna Had no problems upon completion . Was satisfied with their services. I really do appreciate them to loan me a car them knowing it was going to be all day service. More

Incomplete Our 2013 Sienna had a recall for the sliding electric doors. Upon leaving I noticed the clock had not been reset. Next day as I was stopping for a l Our 2013 Sienna had a recall for the sliding electric doors. Upon leaving I noticed the clock had not been reset. Next day as I was stopping for a light I heard strange noises but didn't look because nothing had been changed by us. Once stopped I saw that two of the three middle seats had slid forward; they hadn't been locked back in the proper position. Since I'd been to the Healthplex the next day I took the Sienna back and told Damiano about these two issues. He came out and immediately got all back in order. This is an issue that should have been completed by the technician after doing the recall work. More

Amazing Staff! We had an amazing experience with the Sales Staff. Especially the gentlemen (Martin Reyna) who had not been with the organization very long. He was We had an amazing experience with the Sales Staff. Especially the gentlemen (Martin Reyna) who had not been with the organization very long. He was kind, courteous, and very knowledgeable of the vehicle features and capabilities. Martin and his supervisor Hiram helped us with a very difficult decision of trading in our Trusted 2010 GMC Acadia and transition into a Beautiful 2017 Toyota Highlander XLE AWD! More