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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.2
1,815 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,815 reviews

January 19, 2018

100% Satisfied! They found the 4Runner I was looking for. They worked with me and I can be very difficult. I am a very happy customer. Estevan and Hiram thank you for More

by Markbustos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram Herrera, Estevan Archibeque
Jan 19, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Mark, thank you for sharing your experience with us. We're glad to hear the Estevan and Hiram were able to help you find the perfect 4Runner and make the deal happen. Congrats! —JR Malouff, General Manager

January 16, 2018

Good fast work, but requested car wash NOT done! Car was dirty, especially the windows. A wash was requested on the forms that I filled out upon arriving. More

by CasaReedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Millar
Jan 16, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your feedback! We're sorry to hear about your car not getting washed. Let us know if you want to bring it back and we will get it taken care of for you.—JR Malouff, General Manager

January 15, 2018

Oil change They were able to get my vehicle in quickly and do my oil change. Adrain was very friendly and knowledgeable. Lucas checked to make sure no other main More

by Shahn0906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrain Medina, Lucas Tieme
Jan 16, 2018 -

Larry H. Miller American Toyota Albuquerque responded

We're pleased to hear our team was able to get you in and out in a timely manner! Thank you for your business. We look forward to your next visit. —JR Malouff, General Manager

January 14, 2018

5,000 oil change/service Last week had our 2012 Toyota Tacoma in for its regular service. Adrian Medina was our service person. Adrian is such a nice guy, very professional a More

by pickup12
Recommend Dealer
Yes
Employees Worked With
Adrian,Medina
Jan 16, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for sharing your experience with us. We have to agree, Adrian is awesome! We're glad to hear he is always making sure you are satisfied with your service. —JR Malouff, General Manager

January 11, 2018

Older women alone beware. If you are older, not a young cutie you will be talked down to regarding your service concerns. Upsell is the constant ! The last time I was even told More

by Caterinad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Called Toyota.Com
Jan 16, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Caterina, we're sorry to hear about your negative experience with us. We definitely do not want you to feel this way and would like to learn more about your visit to see what we can do to help resolve your concerns. Please contact me at your convenience. —Michelle Aragon, Customer Relations Manager. (505) 369-3733

January 11, 2018

great Start to finish Professional. Need more like him! I will definitely refer my friends and family to visit him and purchase there next vehicles. He's th More

by GT@LHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Godsey, Tross
Jan 16, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for sharing your experience with us! We're glad our team was able to provide you with professional service. We appreciate the recommendation and look forward to your next visit. —JR Malouff, General Manager

January 05, 2018

Customer Service I always get great customer service and timely repairs from Adrian Medina and Todd Castle. They are always friendly, concerned and eager to make sure More

by Zamboni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Medina; Todd Castle
Jan 08, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for sharing your experience with us! We're happy to hear that Adrian and Todd are always here to make sure you are well taken care of. We appreciate your business and will make sure to pass this message along to both of them. Have a great day! —JR Malouff, General Manager

January 02, 2018

Tundra Buyer Good communication and follow through on special order of this new Tundra. I replaced my 2008 model and I am quite pleased. See you next time! More

by TundraHighDesert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bull
Jan 02, 2018 -

Larry H. Miller American Toyota Albuquerque responded

WE're happy to hear things! We hope you enjoy your new Tundra! Feel free to reach out if you need anything else. — JR Malouff, General Manager

December 31, 2017

4Runner I used Costco’s Auto program to get a new 2018 TRD Off Road 4Runner Premium. Using Costco saved me a lot of time. I really appreciate the help I recei More

by jmgalle626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo Santistevan, Adam Milinazzo, Craig Bull, Rashad Ruff
Jan 02, 2018 -

Larry H. Miller American Toyota Albuquerque responded

We're glad you were satisfied with your experience! We will make sure to pass along your compliments to Lorenzo and Adam. We appreciate your business. — JR Malouff, General Manager

December 29, 2017

Always great service! I keep coming back to American Toyota because of the exceptional service. I will keep coming back. Always in and out. Damian did a great run through o More

by Prius owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damiano Vassaw
Jan 02, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for the kind words! We will continue to make sure you receive the same great service every time to come see us. We appreciate your business. — JR Malouff, General Manager

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