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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.2
1,815 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,815 reviews

July 04, 2018

Number one car guru! Always available and helping us understand the car all the way, Miguel Solis could not have been more cordial and willing to answer all questions with More

by DennisChris
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Martinez, Miguel Solis
Jul 05, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for sharing! We're delighted to hear that Miguel was able to assist you through out the whole process. We will make sure to pass this along to him and let him know he is valued. Thank you for your business, we appreciate it!— JR Malouff, General Manager

July 02, 2018

Good experience Love my new RAV4. They even installed my grandkids ' car seats. Excited to finally have the car I've wanted for some time. They made it fairly pain More

by Driving happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Milinazzo, Miguel Solis
Jul 03, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Great choice! The RAV4 is a great vehicle and we are happy to hear that you're loving it. Thanks for your business, we're glad you were satisfied with our services. — JR Malouff, General Manager

June 30, 2018

Adrian Medina gives 5-Star service Adrian Medina generously goes beyond expectations. He is accommodating and resolves the problem quickly without hesitation. Always a pleasure to deal More

by Zara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
Jul 03, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Zara, thank you for your kind review. I am so glad to hear that Adrian was such an accommodating person to work with. We will make sure to pass this along to him. If there is anything else we can do, please feel to reach out. — JR Malouff, General Manager

June 29, 2018

Unpleasant When purchasing my Toyota Tundra it took 5 hours and I had to force them to give me copies of the paperwork. Later on I took my son to look at Tacoma’ More

by 16Tacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Gonzales
Jul 26, 2018 -

Larry H. Miller American Toyota Albuquerque responded

We’re sad to hear that our team wasn’t able to give you the attention that you needed. We make every effort to take care of all of our customers, and I'm disappointed that you felt pressured. I’d be happy to personally assist you if you’re still interested. Please reach out to me at your convenience. —Michelle Aragon, Customer Retention Manager (505) 369-3733

June 28, 2018

Buying an awesome vehicle without all the buls*#t!!!! My wife n I were in the market for a new mid size suv. Matthew greeted us as we pulled into the dreaded dealership and made us feel at home. We were a More

by C=S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Peterson Finance, Matthew Rodriguez
Jul 03, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Chris and Chantel, thank you for the amazing review! It's always so great to hear from happy customers and we're so glad to hear about your amazing experience with Matthew. We will make sure to send him your compliments and let him know he is a valued employee. Thanks again! —— JR Malouff, General Manager

June 27, 2018

My first Truck/Toyota purchase Christian was a new salesman to the dealership and was very helpful, courteous, and answered all my questions in the purchase of my new truck. The cus More

by MBrandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Pamintuan
Jun 28, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Michael, congratulations on your truck purchase! It is a pleasure to hear that Christian could answer all your questions and earn your kind recommendation. We appreciate you coming in to see us. If there is anything else we can do for you moving forward, do not hesitate to let us know. — JR Malouff, General Manager

June 25, 2018

This is my 2 car that I buy at these dealer Service excellent and Godsey Tross is a super good person and very helpful I had an excellent experience I think more customer service people like God More

by phrecipient92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Godsey Tross
Jun 26, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your awesome review. I am so glad to hear that Godsey was such a wonderful person to work with. We appreciate you coming in to see us. If there is anything else we can do for you in the future, do not hesitate to come back and see us again. — JR Malouff, General Manager

June 24, 2018

Improvement Usually I don’t have a great experience with service here. But this time I was actually greeted when I drove up, the wait wasn’t long at all for the T More

by Luckydn1334
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli
Jun 25, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am glad to hear that you had a great experience with us when you last visited. Thank you for taking the time to share about your experience with us and if you should need anything else in the future, be sure to let us know and we will be glad to help. — JR Malouff, General Manager

June 24, 2018

Very thorough, professional and helpful Everyone was knowledgeable, helpful, willing to assist in any way. Both Clay and the new salesman were attentive and able to provide information for More

by klewis1214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New salesman, just learning the ropes and willing to assist in any way-don't recall his name but he was honest and very helpful!, Clay Scroff
Jun 25, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am glad to hear that Clay and our team were so helpful and provided you all the information to make the best decisions for you. We appreciate you coming in to see us and be sure to let us know. — JR Malouff, General Manager

June 23, 2018

The price is right! Not only is the price of the oil change right but including a tire rotation and all points checked this is best deal in town. The Service Department More

by Shirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Bui
Jun 25, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Shirl, I am so pleased to hear that you have been able to take advantage of our oil change package each year. Thank you for leaving us this great review. It is pleasure to know that our service department took such great care of you and fixed up your tire as well. If there is anything else we can do for you, be sure to let us know. — JR Malouff, General Manager

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