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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.2
1,815 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,815 reviews

July 24, 2018

Great experience Estevan was very helpful with the purchase of my new 4Runner. I would recommend him to anyone in the market for a new vehicle. He made the whole proce More

by Tlap91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Estevan Archibeque
Jul 25, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Congratulations on your new 4Runner! It is a pleasure to hear that Estevan could earn your wonderful recommendation. We appreciate your kind review and be sure to let us know if you need anything else moving forward. — JR Malouff, General Manager

July 24, 2018

Great service expreince I began having engine problems on my way home from an out of state trip and was able to get an service appointment right away. Their Service Advisor, More

by driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Rosas
Jul 25, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am so glad to hear that Mel and our team could help get your vehicle running well again for you. We appreciate you bringing your vehicle in to see us and for leaving us this kind review. If we can be of any more help in the future, be sure to let us know. — JR Malouff, General Manager

July 23, 2018

Received excellent service from John Brummett Had an excellent experience purchasing a new Highlander from John Brummett. He made shopping easy, got me a good price on the car and my trade-in, a More

by richardj4004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Rosas, John Brummett
Jul 25, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Richard, congrats on your new Highlander! I am glad to hear that John could help you have a great experience with us and earn your kind recommendation! If we can be of any more assistance in the future, do not hesitate to let us know. — JR Malouff, General Manager

July 23, 2018

RM's Toyota Camry Purchase I had the pleasure of three professionals assisting me with the purchase of my new Toyota Camry. Clay S., David O., Jessica Baca were very professio More

by RMToyotas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Baca, David Onuska, Clay Scroff
Jul 25, 2018 -

Larry H. Miller American Toyota Albuquerque responded

RM, it is a joy to hear that Clay, David and Jessica could all go above and beyond to help you have a great shopping experience with us. Congratulations on your new Camry! If we can help you with anything else in the future, be sure to come back and see us again. — JR Malouff, General Manager

July 21, 2018

Expensive Every time I go in for a routine oil change they come out with a suggestion of other items they recommend that need to be replaced or serviced. Their More

by TerribleToyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these employees and I don’t remember his name.
Jul 26, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am saddened to hear that you have felt your service visits were not as good as they could have been. We endeavor to provide our customers the very best care so that they can trust their vehicles to last. Please reach out to me and we can try to find a way to help better your experience for the future and help you gain confidence in your vehicle. I will look forward to speaking with you. — Michelle Aragon, Customer Retention Manager (505) 369-3733

July 21, 2018

Impressive I took my Toyota Tundra to Larry H Miller for a PM. The service was completed timely and Gabriel Davis my service writer was an absolute gem. He expla More

by Cdavis901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Davis
Jul 23, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am so pleased to hear that Gabriel and our team took such wonderful care of you and your Tundra, even replacing a lost lug nut for you as well. Thank you for sharing about you wonderful experience with us. If there is anything else our team can do for you, do not hesitate to come back and see us again. — JR Malouff, General Manager

July 21, 2018

Excellent! The salesman Peter Diaz was a very nice young man and helped us get the deal done! Very pleased with the car and the sales process! Excellent service! More

by Brett from Santa Fe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance person, Clay Scroff, Peter Diaz
Jul 23, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Brett, I am overjoyed to hear that Peter helped you have an excellent time with us and could get your deal done. Thank you for leaving us this wonderful review. If you should need anything else moving forward, be sure to let us know. — JR Malouff, General Manager

July 16, 2018

Excellent! I have purchased 5 vehicles here and have been very pleased with everything! I just like buying and having my vehicles serviced at Larry H. Miller Toy More

by Toyota Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Rojas, and Gary (5 stars), JR Malouff, Tim Scully, Alan Le
Jul 16, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for being a part of our family here! I am so glad we could all help to make your experiences with us so wonderful. We truly appreciate you coming back to see us again and again. If we can be of any more service to you, be sure to let us all know and we will be happy to help. — JR Malouff, General Manager

July 12, 2018

Hotty Toddy American Toyota I have purchased two vehicles here and have been very impressed and pleased with the whole experience! All have been professional, patient, and kind i More

by Hulk46md
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitias Andrews y Cordova. (5 Stars), Estevan Archibeque, Hiram Herrera
Jul 13, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for leaving us this outstanding review! It is a pleasure to her that our teams have been able to provide two wonderful vehicle purchases and ensure that you have had the best experiences by going the extra mile for you. We appreciate you coming back to see us again. If there is anything more we can do for you, be sure to let us know and we will be happy to help. — JR Malouff, General Manager

July 05, 2018

Genuine Miguel was very helpful and accommodating. He explained everything. He even helped with the insurance so I could drive off with an insurance card. M More

by Pete R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Solis
Jul 05, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Pete, thank you for your honest review! It sounds like Miguel went above and beyond to make sure you were satisfied with your car buying experience. We're happy to hear that we was helpful, accommodating, and even happy to follow you to deliver your vehicle. Thanks for stopping in and congrats! — JR Malouff, General Manager

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