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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.2
1,815 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,815 reviews

September 14, 2018

Excellent Car dealership/salesperson was fast, friendly and fair. The car buying experience was made easy. Our salesperson was very patient and answered all o More

by Dakota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Diaz
Sep 14, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Dakota, I am happy to hear our team could help to answer all of your questions and make sure you had a great experience here. Thank you for coming in to see us. If we can be of any more help to you, be sure to let us know. — JR Malouff, General Manager

September 12, 2018

Just had a great experience! I was skeptical having to go into dealerships listening to the sales pitch over and over. I must commend Korey Casteneula for providing a great, frien More

by PG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Castenuela
Sep 12, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am happy to here that Korey provided you such a great and friendly experience with us. Thank you for taking the time to share about your time here. We will certainly look forward to being of help to you in the future should you need anything else. — JR Malouff, General Manager

September 11, 2018

New sale Matt Allen was extremely helpful in showing us every option available for what we were looking for. He took us on a test drive to insure that we were More

by Perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Allen, Hiram Herrera
Sep 11, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Perez, it is a joy to hear that Matt took such personal care of you and your family during your purchasing process. We appreciate you taking the time to leave us this marvelous review. If we can be of any more help moving forward, do not hesitate to reach out to us again. — JR Malouff, General Manager

September 10, 2018

Customer comes first Clay has provided me with outstanding customer service, and commitment to excellence. Clay is very proud of his sale expertise with Toyota and will do More

by jmck1845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Scroff
Sep 11, 2018 -

Larry H. Miller American Toyota Albuquerque responded

John, I am so happy to hear that Clay helped you have such a wonderful experience with us and could earn your kind recommendation! Thank you for leaving us this great review. If you need anything in the future, come back and see us again. — JR Malouff, General Manager

September 06, 2018

Excellent service from John Brummett. Excellent service by John Brummett. He returned call promptly. He was professional, knowledgeable, and customer focused. He offered suggestions b More

by Cars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance personnel, John Brummett
Sep 06, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am happy to hear that John was so excellent to work with. Thank you for taking the time to share about your experience working with us. If you need anything else moving forward, do not hesitate to come back and see us anytime. — JR Malouff, General Manager

September 05, 2018

No Stress purchase This was the least stressful vehicle purchase I have ever had. Korey C. and Godsey Tross made the experience as relaxing as possible and went into gr More

by Hammer24
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey C, Godsey Tross
Sep 05, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am thrilled to hear that Korey and Godsey could help you have a truly relaxing experience purchasing with us. We appreciate you coming to see us and thank you for this glowing review. If you need anything, do not hesitate to come back and see us again. — JR Malouff, General Manager

September 05, 2018

Peter was great to work with! I really enjoyed my car buying experience with Toyota. As a first time car buyer, you hear all of the bad stigmas that come with trying to buy a car. More

by NewCar1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Diaz
Sep 05, 2018 -

Larry H. Miller American Toyota Albuquerque responded

It is great to know that you enjoyed your car buying experience with us. I am glad that Peter could be of help to you with purchasing your first car. We truly appreciate your kind review and awesome recommendation! We will look forward to being of help with anything you may need moving forward. — JR Malouff, General Manager

September 05, 2018

Oil cap left off I went in for a routine oil change and when it was over will not be going back. I’ve been taking my Fj to this dealer for service for 10 years. The re More

by Fj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Scully
Sep 07, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am saddened to hear that you have felt that you will no longer desire to come back and see us after 10 years of service with us. Our technicians work hard to provide the very highest quality of service to our customers. I ask that you reach out to me and we can speak about your service experience and work to better it for the future. I will look forward to an opportunity to hear from you. — Michelle Aragon, Customer Retention Manager (505) 369-3733

September 04, 2018

Great experience! Our first time buying a car at this location and we had an amazing experience it was easy and effortless! We will definitely go there again! Thank yo More

by MelissanSean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Estevan Archibeque
Sep 04, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Melissa and Sean, it is a joy to hear that our team could help you have easy and amazing experience working with us. Thank you for this great review and we will look forward to working with you again in the future. — JR Malouff, General Manager

September 04, 2018

Outstanding customer service Everyone was low key, no sales pressure and did their best to make getting a new car work for me and my financial situation. Staff is knowledgeable ab More

by Cranky Cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bull, Matthew Rodriguez, Clay Scroff
Sep 05, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am so very pleased to hear that our staff here each took such great care of you and helped you get into a new car that worked for you. Thank you for sharing about your marvelous experience with us. If you need anything else, be sure to let us know. — JR Malouff, General Manager

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