Larry H. Miller American Toyota Albuquerque

40K Maintenance I have a Toyota that I purchased here. So I like to have my service here. They make it easy to make an appointment. The waiting area is very nice and I have a Toyota that I purchased here. So I like to have my service here. They make it easy to make an appointment. The waiting area is very nice and comfortable. Everyone kept me informed. And I like the multi-point so I know everything is checked out. Yes I will keep coming back. More

Service's Lionel Denial of Warranty Repairs at Alameda Kenny Duane was condescending to me (female) and then had Lionel, who said he was the head of service at Alameda, confront me and refuse to provide wa Kenny Duane was condescending to me (female) and then had Lionel, who said he was the head of service at Alameda, confront me and refuse to provide warranty repairs under Toyota extended coverage for my RAV4 torque converter shudder telling me until I had dates and times and RPMs to prove the shudder, they would do nothing. He drove the RAV4, and the assumption was he was a man, and he knew more than me a female. They have access to the computer on my car so they know the car shudders when down shifting. I don't have access to my car's computer without going to another repair shop. Lionel was so nasty to me and I felt he would not treat a man this way. I will never buy another car from LHM and/to take it for service to Alameda again. They - who give me two or three copies to sign for oil service - gave me no paperwork because in my opinion they did not want to be tracked. Their treatment of me and actions toward me and refusal to provide the repairs I am entitled to violate New Mexico lemon laws and Unfair Trade Practices laws. Even though LMH knows about this situation they have done nothing to fix the problem they created. More

Great! This was the first time buying a car by my self ! They were all wonderful and a great help! Ryan was friendly & very helpful! I would recommend Ryan This was the first time buying a car by my self ! They were all wonderful and a great help! Ryan was friendly & very helpful! I would recommend Ryan to everyone that wants to buy a car! More

My routine maintenance experience Customer service was real good and friendly. Very helpful in explaining what was done and needed to keep my vehicle in good running condition. Thank y Customer service was real good and friendly. Very helpful in explaining what was done and needed to keep my vehicle in good running condition. Thank you all for the good service! More

New Car Purchase Joey Romero did a great job working with my wife and me in buying a new car and trading our old car in for credit. He was very professional and eager Joey Romero did a great job working with my wife and me in buying a new car and trading our old car in for credit. He was very professional and eager to work with us and our needs. Did a great job showing us how the car’s controls worked and how to preset some functions. More

Always excellent service. Always. This is the friendliest car service location I have ever been at, and I have been to a number of places. They even remember me in the pull- in and at This is the friendliest car service location I have ever been at, and I have been to a number of places. They even remember me in the pull- in and at the service desk. More

Best car buying experience. An accident "forced" me to buy a car (last thing I wanted to do). I explained my situation at all the dealerships I visited. Ryan Vigil was the only s An accident "forced" me to buy a car (last thing I wanted to do). I explained my situation at all the dealerships I visited. Ryan Vigil was the only salesperson that didn't pressure me like the others, and I appreciated that. After comparing the prices of cars comparable to the Toyota Camry, I felt this was the better deal. This staff made car buying more tolerable at a time I didn't want to buy a car. Thanks! More

Doing a great job! Thank you for making the car buying experience easy, and with two kids in tow! Nice facility, friendly staff, and very organized. What sets this deale Thank you for making the car buying experience easy, and with two kids in tow! Nice facility, friendly staff, and very organized. What sets this dealership apart from others is you can feel the team mentality of the staff. It’s not every man for himself. More

Great experience We just bought a new RAV4 and had a great experience doing it. It's a beautiful facility with a well-stocked customer lounge and snack area. Salespers We just bought a new RAV4 and had a great experience doing it. It's a beautiful facility with a well-stocked customer lounge and snack area. Salesperson John Brummett knew the myriad features of the car inside out, unlike a previous salesperson at a different dealer, and he was very courteous, professional, and considerate of our needs. He even ordered a couple of sandwiches of our choice to be delivered while we did the paper work. We've called John a couple of times since the sale, and he couldn't be more pleasant and helpful in answering our questions. More

Excellent service Very nice, gave excellent customer service start to completion. Explained all services. Checked computer with me with my concerns no problems. Gave fo Very nice, gave excellent customer service start to completion. Explained all services. Checked computer with me with my concerns no problems. Gave follow up info on next service and if any questions to contact them. Mariah Lucero gave excellent customer service. Thank you! More