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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.1
1,818 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,818 reviews

October 10, 2019

Customer service in the service department was excellent and great! I would highly recommend you to come have you car serviced. They are very welcoming and and there to answer any questions or needs you may More

by Monique44
Recommend Dealer
Yes
Employees Worked With
Justin in service , Estevan Archibeque
Oct 11, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future if there's anything else that we can do for you or your vehicle! - Hud Romero, Store Manager

October 10, 2019

We are so happy with our service during a long trip! We were greeted without delay, then Sara, our service rep, was amazing - knowledgable, competent and friendly. We would ask for her every time, but alas More

by Marsha
Recommend Dealer
Yes
Employees Worked With
Sara, Service Rep Extraordinaire
Oct 11, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to review our dealership, Marsha. We are happy to have earned your recommendation. Come visit Sara and the team again soon! - Hud Romero, Store Manager

October 10, 2019

Mel Rosa and team are always there providing great timely and courteous service. I will continue to have my cars serviced here with Mel and team. More

by Happy Camper
Recommend Dealer
Yes
Employees Worked With
Melvin Rosas
Oct 11, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Hud Romero, Store Manager

October 10, 2019

Had to get battery changed and had to tell several people that it was still under warranty. Kept wanting to charge for it. I felt they should have done the usual maintenance (that was due) at same time but More

by Mohammad Asim Malik
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 11, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your feedback, Mohammad. It's unfortunate to hear that this experience wasn't as good as it could have been. If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again in the future! - Brittany Sweeney, Customer Retention Manager, (505) 998-0177

October 10, 2019

Richards customer service was great. However when I picked up my vehicle, 47 miles were added to it. Highly disappointed in this service. Still awaiting a response to the situation. More

by Angelica D.
Recommend Dealer
No
Employees Worked With
Richard Pohl
Oct 11, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for your feedback, Angelica. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Brittany Sweeney, Customer Retention Manager, (505) 998-0177

October 09, 2019

Everybody at this dealer is extremely helpful and attentive! They have always taken great care of me and my family. Only dealership I will choose More

by Mattbturner
Recommend Dealer
Yes
Employees Worked With
Hud Romero
Oct 09, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for reaching out! Have a fantastic rest of your day! - Hud Romero, Store Manager

October 08, 2019

Awesome It's always a good experience at American Toyota. Friendly and great service. Clean building, refreshments are always offered when waiting. Everyone More

by Nichole Garduno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matias , David Onuska
Oct 09, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for choosing our dealership! We truly appreciate your support. Should you need anything else, please let us know. - Hud Romero, Store Manager

October 07, 2019

Larry H. Miller Toyota Expedience Best dealership in Albuquerque for us. Will go back to Larry H Miller Toyota when we need another vehicle. This is our 2nd Toyota from them and we l More

by Dick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Onuska, John Brummett
Oct 07, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to leave us this review! Have a fantastic rest of your day! - Hud Romero, Store Manager

October 06, 2019

New Tacoma Roger was easy to work with and a genuine person. He is professional and patient. We appreciated working with him. Our intention was just to look and More

by deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Casados, Hiram Herrera
Oct 07, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Hello! Thank you for this wonderful review. We appreciate your support. We will be sure to pass along your kind words. Enjoy your new Tacoma! - Hud Romero, Store Manager

September 25, 2019

New car I went to look at new vehicles and had no intention of buying. Peter was so accommodating by letting me drive at least two vehicles. I ended up falli More

by Dallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Diaz
Sep 26, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for coming to see us! Enjoy your new ride! - Hud Romero, Store Manager

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