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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.1
1,818 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,818 reviews

October 11, 2019

Kenny Duane is such an awesome guy to deal with! Every time I go to get my car serviced Kenny Duane is always so nice!! You all are so lucky to have such a great employee!! More

by Awarden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Why don’t you have Kenny Duane listed?
Oct 14, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for the review of our dealership! Come visit us again soon! - Hud Romero, Store Manager

October 11, 2019

Toyota Total Care Went in for oil change under Toyota Total Care, enjoyed some coffee and fruit and football games in lobby. Service took about an hour and service tech More

by Djane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if his name
Oct 14, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for reaching out! It was a pleasure assisting you. - Hud Romero, Store Manager

October 11, 2019

American Toyota Alameda/I-25 I continue to take my 05' Tacoma for periodic maintenance. They take care of my needs and if we dont see eye to eye, we manage to make things right to More

by LA.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Ortiz, Godsey Tross
Oct 14, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for the positive recommendation! Have a fantastic day! - Hud Romero, Store Manager

October 11, 2019

Service on Toyotas is Excellent American a Toyota has complete and efficient service. They can be trusted to do a good job. Adrian is the best service manager to work with. He really More

by EllenaMundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
Oct 14, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for stopping by! We appreciate your support. Have a great day! - Hud Romero, Store Manager

October 11, 2019

Jesse was extremely helpful when answering all the questions we had. My wife was in and out very quickly. As always, great service from this dealership More

by Eddielee
Recommend Dealer
Yes
Employees Worked With
Jesse Contreras
Oct 14, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for stopping by! We will be sure to pass along your review. - Hud Romero, Store Manager

October 11, 2019

Great service I appreciate the honestly and caring of my vehicle with Andrian Medina. He takes great care to tell me of preventive maintenance on my 2012 Tacoma tru More

by MLama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrian Medina -service department
Oct 14, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for your support! Your review is much appreciated. - Hud Romero, Store Manager

October 11, 2019

Excellent I have nothing but praise for my salesman Shane Smith, he is an excellent salesman going above and beyond very pleased with his professionalism. The d More

by Jenny’s Tacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Oct 14, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for the review! Enjoy your new truck! - Hud Romero, Store Manager

October 10, 2019

Spilled oil on engine caused a lot of smoke spewing from engine, oil change, need to be be cognizant of procedures. Not happy this time!!! More

by Clah
Recommend Dealer
Yes
Employees Worked With
John Gonzales
Oct 11, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Brittany Sweeney, Customer Retention Manager, (505) 998-0177

October 10, 2019

I wouldn’t take my car anywhere else. I love Larry Miller Toyota everyone there is always super helpful. Thank you to everyone in the service department. More

by Savvy
Recommend Dealer
Yes
Employees Worked With
Everyone in the service department
Oct 10, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Hud Romero, Store Manager

October 10, 2019

Good service even though I was late due to traffic. Nice to get a checkup free of charge from Toyota Care. Good customer service overall. More

by Karen
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 10, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Hello, Karen! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Hud Romero, Store Manager

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