Larry H. Miller American Toyota Albuquerque

First five thousand oil change Nice friendly guy that walked me through it at the end. At the beginning there were three guys all standing at an outside computer five feet away fro Nice friendly guy that walked me through it at the end. At the beginning there were three guys all standing at an outside computer five feet away from me . They did not acknowledge Me for roughly five minutes. Then it took them another five minutes to get to me. There were no other customers waiting. More

Quick, Friendly, and Helpful Wonderful service! I was worked into their schedule the same day I sought out service during a road trip and given a great low price! They were fast, Wonderful service! I was worked into their schedule the same day I sought out service during a road trip and given a great low price! They were fast, friendly, and very helpful! More

One negative employee can impair experience The first person I encountered when taking my Prius in for an oil change was not friendly nor helpful. He motioned me in and when I explained I was a The first person I encountered when taking my Prius in for an oil change was not friendly nor helpful. He motioned me in and when I explained I was a bit nervous about getting out in 1.5 hrs to go to a doctor’ appointment, he said they couldn’t guarantee it because something might come up with another vehicle to delay my getting out in time. He then said I could come back another time if I wanted. I completed the paperwork and the next fellow was much friendlier. I expressed my concerns about getting done in time and he said he’d do what they could. After sitting in the waiting room for half an hour I decided to leave and asked the same guy to bring my car around if they hadn’t started. He said he would, but showed me to the service manager and Richard. Both expressed extreme concern over the first employee’s behavior saying 99% of the time, the oil change takes place within the allotted time. I regularly go to American Toyota for my service needs because I have received great service, friendly and helpful employees. This was the first time I had an interaction with someone so discouraging. It’s unfortunate, but I am undecided whether I will return. More

Recall The service technician was very friendly, professional, knowledgeable and accommodating. His estimated time for repair was right on target and a free The service technician was very friendly, professional, knowledgeable and accommodating. His estimated time for repair was right on target and a free car wash was much appreciated. More

No complaints! The sales team was informative and helpful! Thanks for all the great work! Would like go there again. Happy it was a nice day for a test drive. The sales team was informative and helpful! Thanks for all the great work! Would like go there again. Happy it was a nice day for a test drive. More

Very Easy. My experience with Larry H Miller American Toyota Albuquerque was quite satisfying. Ryan Vigil was very helpful and willing to find out anything we ha My experience with Larry H Miller American Toyota Albuquerque was quite satisfying. Ryan Vigil was very helpful and willing to find out anything we had questions about. I believe we got a reasonable trade-in for our Lexus and good price for the 2019 Highlander we purchased. More

Must see TV My experience every time has been nothing but professional with amazing service! I actually enjoy going in for service. No really I do. The waiting ro My experience every time has been nothing but professional with amazing service! I actually enjoy going in for service. No really I do. The waiting room, refreshments and state of the art garage leaves a lasting impression. Let alone the great customer service. thank you Tim you have a great team. More

Service/maintenance I’m new to Albuquerque and have a 2013 Toyota Highlander I bought in Tx. I needed tires and was hesitant I could get a good deal at the Toyota dealer I’m new to Albuquerque and have a 2013 Toyota Highlander I bought in Tx. I needed tires and was hesitant I could get a good deal at the Toyota dealer. So I shopped around and was pleasantly surprised that the price quoted by Larry Miller Toyota was one of the best. I’m very satisfied with service there - they are honest, reliable, and the charges are always reasonable. Doesn’t get better than that!! More

Great staff... Best dealer experience I have ever enjoyed. Professional and friendly at the same time. Would recommend to everyone for both service and sales. Always Best dealer experience I have ever enjoyed. Professional and friendly at the same time. Would recommend to everyone for both service and sales. Always a job well done. More

Service Visit I have had my Sienna LE since June 2006 and have always taken it to my dealership for service. I have been very satisfied with the service. I have had my Sienna LE since June 2006 and have always taken it to my dealership for service. I have been very satisfied with the service. More