Laria Chevrolet

They did an amazing job with getting us into our 2013 Xterra. We were in and out with no issues and they were very kind when walking us through the process. Xterra. We were in and out with no issues and they were very kind when walking us through the process. More

Can't even buy the car. The worst! To compete with online dealerships and maintain the slime factor, some dealerships, Laria included, have started tacking on fees not mentio The worst! To compete with online dealerships and maintain the slime factor, some dealerships, Laria included, have started tacking on fees not mentioned at the beginning of the sales process. I tried to buy a 2017 Jeep Compass at list price remotely (in NOLA) with the help of a close friend. Before Chuck, our sales rep, mentioned the fees he told my friend he would not talk with him anymore. That's because Chuck had promised the list price out the door. They thought they could con me into paying the fees if my friend wasn't present. List the sale price you degenerates! I have yet to have a manager call me back to discuss the issue. I a disappointed, but this is absolutely the reason I cringe when I need a new car. More

Windsheld wiper I called the service center and he went out to a car like ours that we purchased 2018 to tell my husband how to take it off. Very helpful I called the service center and he went out to a car like ours that we purchased 2018 to tell my husband how to take it off. Very helpful More

Warranty work As always, Laria’s service department did a superb job with my Silverado! I highly recommend this Dealership! Their staff is very friendly and helpful As always, Laria’s service department did a superb job with my Silverado! I highly recommend this Dealership! Their staff is very friendly and helpful, and explain in detail all work preformed. ***** Five Star dealer! More

LOOK Out Bait and Switch employed I'd been working a deal with Adam for a couple weeks. We had it hammered out to a certain price. Before leaving to go to the dealership, I specificall I'd been working a deal with Adam for a couple weeks. We had it hammered out to a certain price. Before leaving to go to the dealership, I specifically asked him if indeed the quoted price was exactly what he was selling a car to me for. He assured me it was. I specifically reiterated to not fool me by making me come all the way to Rittman (I don't live close) only to jack the price up. He assured me he wouldn't do that. He let me take a test drive but beforehand, I asked AGAIN if the price was going to be what he quoted. He assured me AGAIN that it was and so I took the test drive. When I got back, he hit me with, "I made a mistake". It would be $1000 more than he put in writing through email to me. I guess psychologically he was hoping I'd fall in love with the car and just have to have it, regardless of the price hike. Since it was his mistake, he should've offered some way to make it right. But he didn't, other than apologize over and over that it was his mistake. He also said they weren't making any money on the deal! Adam, we both made a mistake today. Your mistake was giving me a bad price, and mine was for believing you and coming to your dealership! I should've known something was off when he asked if we'd like something to drink, coffee or water, and we chose water, whereby instead of 2 bottles of water, he comes back carrying 2 small styrofoam cups of warm water!! LOL 😂 More

Happy so far. We bought an 09 GMC Sierra from salesman Dan. The day we drove it home, the fuel pump went out. Laria put in a new one, no questions asked. They wash We bought an 09 GMC Sierra from salesman Dan. The day we drove it home, the fuel pump went out. Laria put in a new one, no questions asked. They wash it every visit and the service lady we work with is great. Mgr. Nic is OUTSTANDING. he always shakes my hand and makes my Wife feel very comfortable. Quality control man Johnny Riffle is an outstanding body and detail man. Our truck was immaculate when we purchased it and I have heard from other customers the same. Thank you Laria , we hope to do business with you again very soon... Tom and Jean Whittemire. Polk, Ohio. More

Stole our money. My wife bought a 2016 Traverse (paid CASH) and the floor mats had been taken out with the white service department paper "courtesy" mats put in, in th My wife bought a 2016 Traverse (paid CASH) and the floor mats had been taken out with the white service department paper "courtesy" mats put in, in their place. The carpet still had dimples in it from the factory mats with the non-skid bottoms. She asked for a set of factory floor mats to replace the ones that had recently been taken and was promised a set from management. Then "Dave" got involved and offered her a set of cheap J.C.Whitney floor mats with a "take it or leave it" attitude. They lied to us and stole our hard earned money. Car dealership? No, sounds more like a charitable organization. More

Great Sales Staff!! Great sales staff. Great selection. Management cares about customers. No pressure either. Much better dealer than others in northern Ohio. It seems Great sales staff. Great selection. Management cares about customers. No pressure either. Much better dealer than others in northern Ohio. It seems dealers don’t want to sell anything anymore. I did not feel that way at Laria. More

A+, top tier, 100% recommended. This was an absolutely fantastic buying experience. Adam Webb's(salesperson) professionalism was shown in every facet of the deal. From the initia This was an absolutely fantastic buying experience. Adam Webb's(salesperson) professionalism was shown in every facet of the deal. From the initial call to driving off the lot, Adam and the rest of the staff went above and beyond to make sure my experience was perfect. The car, for once, was nicer than imagined, my paperwork was ready in advance to my arrival, and they stayed late to accommodate my busy schedule! A+, top tier, 100% recommended. More

SO done with this dealership Hope Chevy sends me a survey. We bought 4 vehicles in less than 3 yrs. Sales part was fine. Service is a joke. We've had our vehicles in there more ti Hope Chevy sends me a survey. We bought 4 vehicles in less than 3 yrs. Sales part was fine. Service is a joke. We've had our vehicles in there more times than we can count. When you continue to voice concens the service manager is VERY condescending. (I thought it was just me since I am a woman, but the same guy did it to my husband!) He had a problem with his AC 3 mos ago ( truck is a 2014). They "fixed" it. Back in today with the same problem and now they are charging us for repairs since it's no longer under warranty. Well, hope it was worth it. I live in an adjacent town and we all know word spreads fast in a small town... More