Laria Chevrolet

Update: Dealer contacted me, and we worked out getting the catalytic converter fixed at no cost to me so I updated this to 4 stars. Bought a used car from this dealership. Car looked spotless and the the catalytic converter fixed at no cost to me so I updated this to 4 stars. Bought a used car from this dealership. Car looked spotless and the salesman seemed nice enough. I get home from the dealership to notice a headlight out and the back up camera out. I'll give them credit that they did fix both of these issues free of charge. However, the next day, while driving the engine light came on. It is a code for a catalytic converter and we live in a county with E-check. The part alone is at least $500. Dealership refused to fix it under their 30 day power train warranty as all that really covers is if the engine or transmission themselves completely fail. Did a little more troubleshooting on my own to find that the spark plugs were toast, the air filter was dirty to the point that I had to pull leaves out of it and the throttle body was disgusting causing the car to hesitate when accelerating. Luckily I'm mechanically inclined or I would have been looking at a steep repair bill right off the lot. If your going to buy a used car from these guys have a mechanic you trust thoroughly look over the vehicle as their inspections can't even find simple problems like back up cameras, headlights and basic maintenance. I asked the service dept. for records when they fixed the bulb and camera and was told they did not have any. Had to request them through the dealer website to find the only thing done to the car was back brakes, oil change and "24 pt inspection". Make sure you hook up an OBD reader and confirm the drive cycle is complete with no codes. I highly doubt the catalytic converter happened to go bad within 20 miles of driving. On a side note we looked at the vehicle on a Saturday, were ready to buy but because our bank that already pre-approved us was closed at the time of purchase we were made to either do a $500 deposit to hold the vehicle until Monday or choose their financing option which was nearly 6% higher interest than our normal bank. More

This is been one of the most on top dealerships I have ever been to. I recently had my bolt battery changed by the recall. From the second I pulled into service I was greeted by a smiling lady. The work w ever been to. I recently had my bolt battery changed by the recall. From the second I pulled into service I was greeted by a smiling lady. The work was performed on time and professional. My next new car will be purchased here. Thanks to all! More

The staff is very helpful and you feel like you are among friends. I have been working with this dealership for about 5 years now. It is nice to come in for service and see familiar faces. friends. I have been working with this dealership for about 5 years now. It is nice to come in for service and see familiar faces. More

Very slow response and didn’t answer any questions on trade. Guess enough buyers to put forth any effort. trade. Guess enough buyers to put forth any effort. More

Initial contact was by text. Set an appointment and was treated courteously and professionally. Matt was extremely helpful as was Andrew picked up my 2021 Equinox the next day. Finance manager was also ver treated courteously and professionally. Matt was extremely helpful as was Andrew picked up my 2021 Equinox the next day. Finance manager was also very helpful. Extremely satisfied! More

They did an amazing job with getting us into our 2013 Xterra. We were in and out with no issues and they were very kind when walking us through the process. Xterra. We were in and out with no issues and they were very kind when walking us through the process. More

Can't even buy the car. The worst! To compete with online dealerships and maintain the slime factor, some dealerships, Laria included, have started tacking on fees not mentio The worst! To compete with online dealerships and maintain the slime factor, some dealerships, Laria included, have started tacking on fees not mentioned at the beginning of the sales process. I tried to buy a 2017 Jeep Compass at list price remotely (in NOLA) with the help of a close friend. Before Chuck, our sales rep, mentioned the fees he told my friend he would not talk with him anymore. That's because Chuck had promised the list price out the door. They thought they could con me into paying the fees if my friend wasn't present. List the sale price you degenerates! I have yet to have a manager call me back to discuss the issue. I a disappointed, but this is absolutely the reason I cringe when I need a new car. More