Laria Chevrolet

They have great customer service,very attentive to my wants and needs. Very pleased with my purchase! wants and needs. Very pleased with my purchase! More

I brought my 2016 Chevrolet Suburban in (early January) for a shudder when I accelerate. I was told it was the torque converter. I was told by their service representative that there is a nationwide short for a shudder when I accelerate. I was told it was the torque converter. I was told by their service representative that there is a nationwide shortage on that torque converter part. I left and dealt with the shudder knowing it's hurting my truck. I called another dealership in Akron just to see if there is any availability now. I was told that there was never a shortage on that part. If Laria's service can't do the work and doesn't have the expertise, don't lie to me and tell that there is a part shortage. Tell the truth. Refer it out to another dealership that can do the work. Never going back ever again. They don't tell the truth and are a shady operation. I was thinking about buying a new car there but not now. More

Purchased our Tahoe here w we army 2024. All around experience was great. Would highly recommend. All around experience was great. Would highly recommend. More

in and out, no problems good service and nice people. will come back again thanks will come back again thanks More

Service was going to take longer than anticipated so they gave me a loaner vehicle and sent me on my way. gave me a loaner vehicle and sent me on my way. More

Took car in for 1st oil change and tire rotation. They checked alignment and said was good which I find hard to believe. It pulls to the right so much which I told them when I bought it in Feb (Mgr They checked alignment and said was good which I find hard to believe. It pulls to the right so much which I told them when I bought it in Feb (Mgr said it was bc the roads are sloped too much in rittman-didn't believe that but figured they probably just wanted to charge me foe alignment on 1st service visit. Guess I'll go to goodyear for that). Was also surprised when 2 days after my oil change my washer fluid low msg came up. What happened to topping off all fluid levels with your oil change. On a bright note, the ladies that came and got me after my car was done and at the checkout counter were very friendly (the guy who checked me in was not). More

Went efficiently. and with no delay it helps when you have had previous experience with the same sales representative and with no delay it helps when you have had previous experience with the same sales representative More

Service is excellent. Price is fair. This is the second vehicle I have purchased from this dealership. Price is fair. This is the second vehicle I have purchased from this dealership. More

1.Original service time was changed from 8am to 10am, 4 other appointments scheduled at the same time, which made appointment longer than normal. 2.After oil change locking lug tool was left in service de other appointments scheduled at the same time, which made appointment longer than normal. 2.After oil change locking lug tool was left in service department, had to go back in and get it. 3.Driving the vehicle with my granddaughter noticed the cruise control wasn't working, oil pressure was 0 and check engine light was on, called Laria and they said they're pretty sure it has oil in it, bring it back to dealership, found out map sensor wasn't plugged in. 4. One week after service noticed 2 locking lugs missing from front and rear tires. 5. Called dealership and they said I'm sure their gone by now, we'll order you new ones, when they come in we'll call and install. 6.After 1 week of not hearing from dealership I called to check on status, and locking lugs were in, went and picked them up, did not want them to install. More

I love my dealership. This will be my third vehicle from Laria always super friendly always very helpful and I truly appreciate them taking the time out for their customer This will be my third vehicle from Laria always super friendly always very helpful and I truly appreciate them taking the time out for their customers, concerns and questions. More