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Largo Honda - Service Center

Florida City, FL

4.7
3,845 Reviews

3,845 Reviews of Largo Honda - Service Center

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May 17, 2021

Excellent service!!! Benny was amazing .. very knowledgeable. He explained everything to me very detailed. He also recommended the multipoint inspection and gave me some recommendations to take ca More

by Vivían Raya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Perera
May 18, 2021 -

Largo Honda responded

Vivían, thank you for the awesome feedback! You're right, Benny is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Aric Gasper, GM agasper@largohonda.com

May 17, 2021

The service personal (James) was great 👍 my vehicle was done at the time he Promised, it was a great experience my first time there, thanks More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Largo Honda responded

Thank you for writing about your visit with us, Steve! I am happy to hear that James was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Aric Gasper, GM agasper@largohonda.com

May 16, 2021

Very well run! Good communication with customer. James is probably the most knowledgeable; knows the Honda products well. Love my Honda CRV, 2011. Want to trade to an HRV and spoke to Mr Casinova, but prices More

by VHANDELSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Patrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Perera
May 17, 2021 -

Largo Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Aric Gasper, GM agasper@largohonda.com

May 14, 2021

All the personnel at Largo Honda are very friendly while being very professional. Appointments are met on time and there is hardly a wait for walk-ins. I am more than pleased with Largo Honda. More

by SAMFIMAN1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Perera
May 17, 2021 -

Largo Honda responded

Sam, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Aric Gasper, GM agasper@largohonda.com

May 14, 2021

James Le is terrific. Very friendly and helpful. Explained very well what the service codes mean and what needed done to my car. Loaned me his personal phone charger when I didn't have one. Just wen More

by brandonq81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Largo Honda responded

Hi Brandon, and thanks for the great feedback! We're very happy that James was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Aric Gasper, GM agasper@largohonda.com

May 14, 2021

When i go in my service car JamesWait on me he is When i go in my service car James Wait on me he is awesome very respectable he's right on point very pleasant and make sure everything is okay More

by CDPINKYRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Largo Honda responded

Thanks for the great feedback! We're very happy that James was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Aric Gasper, GM agasper@largohonda.com

May 14, 2021

Michel Morales need urgently to be trained on how to talk with the customers and to explain all about the service. He talks rudely and doesn’t give the right information. If this is the treatment I have t More

by Largo Honda Florida City service evaluation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Olmos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alain Campos-Navarro, John Foresman, Ian Farley, Michel Morales
May 17, 2021 -

Largo Honda responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Aric Gasper, GM agasper@largohonda.com

May 14, 2021

Very friendly. Kept me informed of everything that was Very friendly. Kept me informed of everything that was going on with my Pilot. Work was done in a very timely manner. Will definitely use for all More

by TRACY.C.SMITH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Largo Honda responded

Thanks for the kudos, Tracy. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Aric Gasper, GM agasper@largohonda.com

May 14, 2021

EXCELLENT CUSTOMER SERVICE BY THE PERSON WHO TAKE CARE MY CAR FOR SERVICE..YOU.I BELIEVE HONDA IS IMPROVING CUSTOMER SERVICE FOR CLIENTS...THANKFUL .AGAIN. More

by AGUILAS43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Encarnacion Miranda, Sheena Sanchez, Benny Perera
May 17, 2021 -

Largo Honda responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Aric Gasper, GM agasper@largohonda.com

May 13, 2021

My agent was so helpful. I believe his name was Ozzie He made me real comfortable. Let me know about the cafe that was inside that i had no idea about and the shuttle services. That was my first time there. More

by Mpurice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Jimenez
May 14, 2021 -

Largo Honda responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Ozzie was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Aric Gasper, GM agasper@largohonda.com

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