Largo Honda - Service Center

A little bit of a long wait but James is always a takes care of business care of business More

Everything was great exept the waiting time because my appoitment was at 4pm and i have to wait almost 2 hours to get my car back appoitment was at 4pm and i have to wait almost 2 hours to get my car back More

Always talk to customers very professional i llike the place since I move from NY Largo Honda is the best place for your 🚗 service place since I move from NY Largo Honda is the best place for your 🚗 service More

Great customer service by phone and in person, fast and reliable all team members are cordial reliable all team members are cordial More

Negative ratings on this review are reflective of initial Service Advisors lack of detail and follow through. We had a 10:30 appointment and were told it could be 2 + hours. When we spoke up that we had an Service Advisors lack of detail and follow through. We had a 10:30 appointment and were told it could be 2 + hours. When we spoke up that we had an appointment, had come from 40 miles away & had other appointments, we were told "he would get us worked in". After almost 2 hours, when we checked on the status of the service we were told that the service was delayed as our Advisor failed to see the work order was printed for an Accord (previously owned vehicle) and not the Pilot in which he walked out to and sat in to review our service history. All others, Service managers and several Service Advisors (who knew us from prior contacts) were exceptionally helpful and appreciative of our frustrations. We have always been treated fairly and have always been confident in the service we receive at this location. We were just extremely disappointed that with a scheduled appointment we would have such a lengthy delay but more over that that delay was exacerbated by an Advisor who was not conscientious in his work nor caring enough to follow through on the delays or to keep us advised. Our overall positive rating is truly ONLY due to the personal outreach by so very many of the service department staff. Our charges were waived, which was unnecessary and unexpected but very much appreciated as we fully expected to pay in spite of the difficulties we experienced. We appreciate your department's commitment to the customer experience and the team's effort in making our day a positive outcome. We remain confident in the services provided, and we, too, have learned valuable lessons in future scheduling. More

Excellent service. Friendly staff. I always choose Largo Honda for service. I would highly recommend to anyone. Honda for service. I would highly recommend to anyone. More

Melissa has been my service advisor for many years and always provides excellent customer service!! always provides excellent customer service!! More

Good customer services. Informative and communicative. Easy to set up appointments online and really friendly. Easy to set up appointments online and really friendly. More

Such a WONDERFULL service , Henry made everything look so easy , even when i knew that my case was a hard one . So nice and gentle . I am very grateful with him and Frank for their disposition . I really rec easy , even when i knew that my case was a hard one . So nice and gentle . I am very grateful with him and Frank for their disposition . I really recommend it More

I feel like your dealership is very well coordinated, professional and very helpful. I have a strong sense of trust in the service department . And never feel like im being sold something i dont need. I professional and very helpful. I have a strong sense of trust in the service department . And never feel like im being sold something i dont need. I am going to be a loyal customer because of those reasons. And that's not even mentioning how courteous and friendly everyone has been since the day we bought our car there. Thank you for putting your customers first. It has been a pleasure to have discovered your dealership. More