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Lansdale Chrysler Dodge Jeep Ram

Montgomeryville, PA

4.8
188 Reviews

710 Bethlehem Pike

Montgomeryville, PA

18936

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Showing 188 reviews

March 25, 2017

Poor service experience Took my 2014 Ram in for service what we expected to be warrantee work on the air suspension, the truck was riding uneven and wouldn't raise or lower. More

by DG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
Mar 27, 2017 -

Lansdale Chrysler Dodge Jeep Ram responded

Hello Danielle, I am sorry to hear that you are not happy with the experience you had with our service department in regards to your 2014 Ram. Our service department inspected your concerns. When your truck was in the air the technician saw the sway bar on the passenger side was severely bent. We took photos of the damaged parts and shared the photos with you and your husband, Jason. We also gave you the damaged part. Unfortunately, this issue could not be covered by warranty. We did give you a complimentary loaner car while we repaired your truck. 100% customer satisfaction is what we strive for. After you picked your truck up you called us and said the suspension was still not correct. We scheduled an appointment for Monday and provided you with another loaner car. The air suspension will be recalibrated today. We pride ourselves on our exceptional service to all customers and we feel this is evident in the way Chris has accommodated you. Best Regards, John Zap Service Manager

March 04, 2017

Very friendly and knowledable made for a great experience. Jim was very well informed on the vehicle and attentive to our interests. His energy was well appreciated and added to my exciting purchasing experi More

by JVanScoyoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Collins
January 11, 2017

Best experience ever! If anyone is looking into buying a jeep this is the place to go. I had such a great experience! Jim & Jeremy were so helpful, friendly and really went More

by Rcarbrey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Collins, Jermey Sweany
December 31, 2016

buying my jeep Our salesman Jim was great. He was friendly knowledgeable and extremely helpful and attentive. He made the whole buying experience easy without any st More

by Marcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jum Collins. Was the salesperson.
December 30, 2016

Dealership Excellence - A Great Experience Just purchased my sixth vehicle at this dealership. Over the years I have always been treated with respect and courtesy, From the time of my first p More

by UMP54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Angulo, Jay Haenn, Chris Dash, Jeff Brown, Matt Haenn
December 04, 2016

A great salesman - Jim Collins From the minute I entered this dealership the employees were great. Jim Collins came up and ask if he could help me, I told him Jay was expecting me More

by wildcld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Collins
December 02, 2016

Quick, honest, and convenient I didn't feel pressured working with Jim at Landsdale Jeep.. I was given information and realistic pricing and given time to evaluate all of my option More

by BlahBlah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Collins
November 20, 2016

Personalized, Negotiable Experience - Great People! The staff at Lansdale Chrysler Jeep is friendly and negotiable which led to a personalized-feel transaction. Jay Haeen and Paul Angulo actively worked More

by Kevin C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Haeen, Paul Angulo
November 17, 2016

Chris in service Horrible This place is the worst they do not care about their customers & have zero accountably if they don't repair your car properly. Thanks for nothing! More

by TSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
October 08, 2016

Great Experience at Lansdale Chrysler Jeep I worked with Paul Angulo on the Sale and Jeremy on the finance side. Both were wonderful to deal with and easy to work with More

by JJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Angulo
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