
Lansdale Chrysler Dodge Jeep Ram
Montgomeryville, PA
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Poor service experience Took my 2014 Ram in for service what we expected to be warrantee work on the air suspension, the truck was riding uneven and wouldn't raise or lower. Took my 2014 Ram in for service what we expected to be warrantee work on the air suspension, the truck was riding uneven and wouldn't raise or lower. The service rep tells me its not covered by warrantee that it's collision damage, even though we never hit anything - speculation on how it could have occurred in the parking lot or after the snow strom (that I didn't drive in) I call xx. Regardless it still needs to be fixed. We are called stating it's done and ready for pick up on saturday, we head over and turn our rental in, they pull the truck around and head home. When we get home we notice the truck is still uneven, like inches off from side to side, even the brackets are off inches! Call the dealership back to be told they had their guy with 20 years experience work on it for 3 hours, all I can think is, seriously your skilled technician didn't notice the truck is still sitting lopsided? Let alone noticing the brackets are bent/lopsided? Even I can see the difference looking under the truck! Plus you charged me for his time! Needless to say I'm beyond pissed that we need to take more time off for work to get it looked at yet again for something that was "my fault" and then "fixed" once by this "skilled technician" More
Very friendly and knowledable made for a great experience. Jim was very well informed on the vehicle and attentive to our interests. His energy was well appreciated and added to my exciting purchasing experi Jim was very well informed on the vehicle and attentive to our interests. His energy was well appreciated and added to my exciting purchasing experience. More
Best experience ever! If anyone is looking into buying a jeep this is the place to go. I had such a great experience! Jim & Jeremy were so helpful, friendly and really went If anyone is looking into buying a jeep this is the place to go. I had such a great experience! Jim & Jeremy were so helpful, friendly and really went above and beyond to help me get my dream car! Jim was so knowledgeable and helpful during the buying process ( with my million questions) and made my husband and I feel so comfortable! I am so over the moon with my new car,I absolutely love it! I can not thank them enough for the great service and making this such an easy process for us. If you are looking to join the Jeep family & want the best car buying experience go to lansdale jeep and ask for Jim and Jeremy! More
buying my jeep Our salesman Jim was great. He was friendly knowledgeable and extremely helpful and attentive. He made the whole buying experience easy without any st Our salesman Jim was great. He was friendly knowledgeable and extremely helpful and attentive. He made the whole buying experience easy without any stress. The whole experience was super and my husband and I could not be more pleased with the service and how smoothly it all went from choosing the car through signing the papers to driving off the lot More
Dealership Excellence - A Great Experience Just purchased my sixth vehicle at this dealership. Over the years I have always been treated with respect and courtesy, From the time of my first p Just purchased my sixth vehicle at this dealership. Over the years I have always been treated with respect and courtesy, From the time of my first purchase through years of service the dealership has been outstanding. I can't say enough about Paul Angulo who has worked with me through vehicle selection, sales closing, prep and delivery. He has always made sure my needs have been addressed and epitomizes the "customer first" philosophy. The service department is top notch. Service advisors Chris Dash and Jeff Brown are extremely knowledgeable and work closely with an experienced and highly trained group of technicians. I have purchased a lot of cars over the past 20 years and can say I will keep coming back to this dealership. More
A great salesman - Jim Collins From the minute I entered this dealership the employees were great. Jim Collins came up and ask if he could help me, I told him Jay was expecting me From the minute I entered this dealership the employees were great. Jim Collins came up and ask if he could help me, I told him Jay was expecting me and he proceeded to go get him. I ended up being lucky enough to have Jim as my salesman after all. He was a great guy so very helpful, friendly and knowledgeable. With all this technology my head was spinning, Jim took the time to sit with me and go through every button there was in my new Jeep. (there are a lot of them). He gave me his number and told me to give him a call if i needed anything, he was here for me anytime. So when you go to this dealership ask for Jim, you will be getting the best. More
Quick, honest, and convenient I didn't feel pressured working with Jim at Landsdale Jeep.. I was given information and realistic pricing and given time to evaluate all of my option I didn't feel pressured working with Jim at Landsdale Jeep.. I was given information and realistic pricing and given time to evaluate all of my options. I also have a hectic work schedule and he made himself readily available...even on his day off if needed. Very happy with my experience and new Jeep! More
Personalized, Negotiable Experience - Great People! The staff at Lansdale Chrysler Jeep is friendly and negotiable which led to a personalized-feel transaction. Jay Haeen and Paul Angulo actively worked The staff at Lansdale Chrysler Jeep is friendly and negotiable which led to a personalized-feel transaction. Jay Haeen and Paul Angulo actively worked with me to arrive at the price I desired for my lease payment. Best part of the whole day was driving my 2016 Grand Cherokee off the lot. More
Chris in service Horrible This place is the worst they do not care about their customers & have zero accountably if they don't repair your car properly. Thanks for nothing! This place is the worst they do not care about their customers & have zero accountably if they don't repair your car properly. Thanks for nothing! More
Great Experience at Lansdale Chrysler Jeep I worked with Paul Angulo on the Sale and Jeremy on the finance side. Both were wonderful to deal with and easy to work with I worked with Paul Angulo on the Sale and Jeremy on the finance side. Both were wonderful to deal with and easy to work with More