Langdale Ford

Great dealership Great place to buy a vehicle and have it serviced. Just bought a 2016 F150 and could not be happier. Dennis Jacobs has been our salesman for 13 years Great place to buy a vehicle and have it serviced. Just bought a 2016 F150 and could not be happier. Dennis Jacobs has been our salesman for 13 years and is a pleasure to deal with. Everything was great from test drive to signing the papers. More

Streamlined no hassle Very great experience working with the gentlemen here. Was a very streamlined, easy, and pain free process. Got the car I wanted at a great price and Very great experience working with the gentlemen here. Was a very streamlined, easy, and pain free process. Got the car I wanted at a great price and all the assurance i needed to make sure I made the right decision More

No Customer Service The service department is seriously lacking. Took my vehicle in for service on a Tuesday morning at 7:30am. I had to call at 5:00pm for an update. The service department is seriously lacking. Took my vehicle in for service on a Tuesday morning at 7:30am. I had to call at 5:00pm for an update. I was told it would be ready by Wednesday afternoon. Well-I called back at 6:01pm on Wednesday-the service department had closed for the day. They don't call to keep you informed of status. What? Why? Where is the customer service? It gets better (worse). On Thursday I go to pick up my vehicle. Most service departments (service advisors) show you the work order/go over it with you, then send you to the cashier for keys. Here-pay first, then see the work order, then get the keys from service advisor. Well the w/o was wrong-had to head back to the casher for a refund. As my vehicle is being brought around-it's filthy. Right on the w/o is a "completed" complimentary car wash. Nope-hadn't been done. And-this is identical to the complaint I had with Langdale in 2015 when I had my vehicle serviced there. What other details were overlooked? Never going to Langdale again. UPDATE: 5/26/16 I was called by Langdale Ford and received an apology and personal assurances that this was not normal for their service department. I will give them another chance and update following the service department visit. Raised the review to 2-stars because management called me. More

Excellent customer service!! I found exactly the vehicle I wanted, and it even came with extra bells and whistles!!! Had a wonderful salesman, Dontavis Sapp, that went above and b I found exactly the vehicle I wanted, and it even came with extra bells and whistles!!! Had a wonderful salesman, Dontavis Sapp, that went above and beyond to make sure I got the vehicle I wanted! More

VERY BLESS THANK YOU THANK YOU LANGDALE FORD AGENT MR. DENNIS JACOBS JR. HE WAS SO HUMBLE HE WORK SO HARD TO SELL ME MY 2015 FIESTA I WANT TO SAY THANK YOU GOD BLESS YOU A THANK YOU LANGDALE FORD AGENT MR. DENNIS JACOBS JR. HE WAS SO HUMBLE HE WORK SO HARD TO SELL ME MY 2015 FIESTA I WANT TO SAY THANK YOU GOD BLESS YOU AND I WILL RECOMMEND LANGDALE FORD RATING 10. THANK YOU REGINA MITCHELL More

Excellent in every way. Buying a used car that is located over 1000 miles away can be an intimidating process. Thankfully, Mr. Fred Dixon made my experience completely seamle Buying a used car that is located over 1000 miles away can be an intimidating process. Thankfully, Mr. Fred Dixon made my experience completely seamless from beginning to end. I had a number of questions about the vehicle prior to purchase and sent an independent inspector to perform an evaluation and test drive. The condition of this particular one-owner low mileage 2008 Town Car was 100% consistent with what was described in the original online advertisement. After personally driving it after it was shipped from Georgia to New York City, I completely agree with Mr. Dixon's description of "99% new." It has been a pleasure to do business with a dealership that has such integrity and outstanding customer service. In addition, I had a few routine maintenance items performed prior to shipping by the service department. The work was done properly at a very fair price (it will be challenging to replicate this in the NYC metro area), and I would not hesitate to recommend that aspect of the dealership as well. A first-rate experience all around. Thank you, Fred! More

Great Buying Experience! I had a great experience purchasing a used 2015 F-150 from Langdale Ford! Fred Dixon was extremely helpful and straight-forward the entire time. He to I had a great experience purchasing a used 2015 F-150 from Langdale Ford! Fred Dixon was extremely helpful and straight-forward the entire time. He told me I would love the truck and I definitely have so far. Langdale Ford exceeded my expectations and I would definitely purchase a vehicle from here in the future! More

Fred Dixon and Langdale--My trusted source for used cars! I personally have bought several vehicles from Langdale Ford and each of my grown children have purchased cars as well--all from Fred Dixon. Fred has I personally have bought several vehicles from Langdale Ford and each of my grown children have purchased cars as well--all from Fred Dixon. Fred has always come through with a fair and honest deal and works to take away all the hassles that can make car buying an arduous process. Fred has become my friend and he checks up on me from time to time to see how I'm doing--but has never tried to pressure me to buy a car. When I ask about a vehicle that I'm interested in, he quickly gets to the bottom line. I wouldn't drive 2 hours from home to purchase a car multiple times unless it was a very good experience. I definitely recommend Fred and Langdale Ford. More

A+ Experience Great first truck buying experience at Langdale Ford! Fred brought the truck to my work for me to test drive for the afternoon. Truck had an issue wit Great first truck buying experience at Langdale Ford! Fred brought the truck to my work for me to test drive for the afternoon. Truck had an issue with my phone connecting to the Sync system that stemmed from the previous owner, but David was very knowledgeable and knew exactly how to fix it. Without a doubt will be a repeat customer! More

LOVING MY NEW CAR!!! We knew what we wanted, and knew what we could pay. Jack, Mark, and Marvin made it happen. We will definitely trade with them in the future, and wil We knew what we wanted, and knew what we could pay. Jack, Mark, and Marvin made it happen. We will definitely trade with them in the future, and will highly recommend Langdale Ford to friends. More