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Landmark Honda - Service Center

Alexandria, VA

4.6
316 Reviews

316 Reviews of Landmark Honda - Service Center

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February 03, 2023

If you ever decide to go to this dealership for service, think twice! Or at least you should know what you are doing. My wife went for a regular oil change and she ended up paying almost a thousand dolla More

by biniam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Mar 23, 2023 -

Landmark Honda responded

Biniam, We are truly sorry to hear about your experience with us. We will look into this further and use your feedback to improve. Thank you, Rosenthal Landmark Honda

October 03, 2022

Always go there. In and out in an 1 1/2 hours. I recommend Landmark Honda for services. More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
Oct 04, 2022 -

Landmark Honda responded

Daniel, Thank you for your 5-star review! Best, Rosenthal Landmark Honda

September 23, 2022

I always take my car they are the best love them very nice customer service very friendly amazing people ⭐️⭐️⭐️⭐️⭐️👍 More

by Roidaalawi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot the name they all are the best
Oct 04, 2022 -

Landmark Honda responded

Thank you for your kind words and 5-star review! Best, Rosenthal Landmark Honda

April 20, 2022

My last service was 2/17/22 . I required several maintenance repairs that were costly and not taken care of would cause other things to go wrong on the car I also had to get new More

by deegarmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Kearney
Apr 21, 2022 -

Landmark Honda responded

Dee, Thank you for takingthe time to share your experience with us! We truly appreciate your kind words and we hope to see you again. Best, Landmark Honda

July 30, 2021

I went in for a muffler/Pipe B replacement. They charged $1000 for labor and parts (400 for labor over 10 hours, 600 for parts). Comparatively, Autozone estimated less than half that in total, and for less More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
n/a
Aug 18, 2021 -

Landmark Honda responded

Patrick, We are sorry to hear you feel that way but we appreciate your feedback and will bring this information back to our team. Thank you, Landmark Honda

June 28, 2021

Leave it to RICK to rip you off. Don't be fooled by Rick's friendly facade; he offered to assist me at his desk, where I requested an oil change at the advertised special of about $53. (I called in adv More

by Observant Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick
Jun 29, 2021 -

Landmark Honda responded

We are truly sorry to hear about your recent experience with us and appreciate you bringing this to our attention. If you have any other questions or concerns please let us know. Our email is careteam@landmarkhonda.com. Thank you, Landmark Honda

June 27, 2021

Kudos to Bradley Elkins. I would like to commend him for the excellent service he provided me last week when I took my car in for servicing. He was professional and very personable -- especially remarkabl More

by dclastcolony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Elkins
Jun 29, 2021 -

Landmark Honda responded

Thank you for sharing your experience with us! We truly appreciate it and we hope to see you again. Best, Landmark Honda

May 05, 2021

Tim Godino is amazing! I always get my car serviced with him and and every time he does an excellent job. Definitely would recommend him! More

by gnorekyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Godino
May 06, 2021 -

Landmark Honda responded

Thank you for the kind words and 5-star review! Best, Landmark Honda

July 22, 2020

EXTREMELY UNPROFESSIONAL AND RACIST dealership. HIGHLY DO NOT RECOMMEND. READ ALL YELP ONE STAR REVIEWS. THIS PLACE SUCKS AND THEIR MOTTO IS “sorry for the inconvenience”. DO NOT GO FOR SALES OR SERVICES! GO More

by geelxc
Recommend Dealer
No
Employees Worked With
charles
March 29, 2020

Worst service center I have witnessed. They will lie about your service requirements and charge you way extra labor hour. Please save some time for you. Don't go there. More

by raian.rafi
Recommend Dealer
No
Employees Worked With
Alina Iturbe
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