Landmark Honda - Service Center

I came into the dealership to get a new battery. I felt compelled to write about Landmark Honda,in particular, the exceptional service by Mr. Rob Coleman. He showed that even doing our state of economic ti compelled to write about Landmark Honda,in particular, the exceptional service by Mr. Rob Coleman. He showed that even doing our state of economic times that great customer service is priceless. Sincerely, Comesha Griffin More

I was informed of the service required and the wait time by the service technician within five minutes of my arrival. Before any additional work was performed the service technician called and informed of by the service technician within five minutes of my arrival. Before any additional work was performed the service technician called and informed of the service required and any additional cost. Finally, the service technician was knowledgeable and friendly during my time at the dealership, concluding with the service technician ensuring I had transportation to the nearest metro station. More

Chris is great. When I bought the car he was my asst. service manager, he left and came back ( I liked the interim fellow as well). Chris is friendly and knows what he is talking about and will make the service manager, he left and came back ( I liked the interim fellow as well). Chris is friendly and knows what he is talking about and will make the situation correct. Honda is not cheap (who is), but the car is fixed. More

This is an excellent dealership. The service department is always very competent. Milton Cruz is my service advisor, and he is always very knowledgeable and very competent. I always take my Honda to Land is always very competent. Milton Cruz is my service advisor, and he is always very knowledgeable and very competent. I always take my Honda to Landmark Honda to be serviced. The Service Manager Joseph Waldman is also very helpful. More

I called Milton Cruz at Landmark Honda yesterday to set up an appointment for an oil change. I asked if there was availability that day and he told me to bring my car in at my requested time. I got there up an appointment for an oil change. I asked if there was availability that day and he told me to bring my car in at my requested time. I got there at 4 and informed him that I was running on a tight schedule but needed an oil change and carwash. My car was in and out of the garage in less than 30 minutes. And in and out of the carwash in less than 15 minutes. I am a loyal customer and have alway worked with Milton's team. They are always friendly and courteous. I would recommend his team to anyone needing a Honda service. More

I would like to thank Sean Kearney for his professional attitude and polite mannors. He took care of my 19 year old daughters car and treated her like a professional. I was skeptical sending her to the d attitude and polite mannors. He took care of my 19 year old daughters car and treated her like a professional. I was skeptical sending her to the dealership by herself, however Sean took the time to explain things and make her feel comfortable. She told me that she felt Sean really cared. That is music to the ears of a Father! Thank You Sean! More

Mr. Cruz has been taking care of my Legend for 10 years. Just recently my air conditioning stopped blowing , within 3hrs my vehicle was repaired and I was cool again. Thank You Mr Cruz you are the greatest! Just recently my air conditioning stopped blowing , within 3hrs my vehicle was repaired and I was cool again. Thank You Mr Cruz you are the greatest!!!! and Landmark Honda is lucky to have such a highly professional employee for so many years. More

Mr. Sanita always handles my 2002 Civic when I bring it in for repairs or service, and even though it is an older car he still makes me feel as though I am as important as someone with a brand new Honda. in for repairs or service, and even though it is an older car he still makes me feel as though I am as important as someone with a brand new Honda. Mr. Sanita advises me well ahead of time so I can prepare for my car's maintenance such as replacement of the timing belt. He is always friendly, calls me with updates when he says he will and is generous with making sure I have a rental car if need be. Most recently, Mr. Sanita personally test drove my car when the air conditioner repeatedly blew the fuse so I would not have to encounter the issue myself if the fuse blew again. I trust Mr. Sanita and appreciate his sincere effort to be sure I am a satisfied Landmark Honda customer. More

We had a problem with the airbag system (SRS). While our extended warranty had recently expired, Ms Showers worked with her service manager and only charged us for the part & not the labor--taking care of a extended warranty had recently expired, Ms Showers worked with her service manager and only charged us for the part & not the labor--taking care of a long-term customer--which greatly reduced our expense. The car was ready in a timely fashion. More

I was very pleased with my visit to the Landmark Honda. I'm usually very hesitant about taking my car to a dealership to get it serviced because I feel that either 1. its going to take a ridiculously long I'm usually very hesitant about taking my car to a dealership to get it serviced because I feel that either 1. its going to take a ridiculously long time or 2. I'm going to be taken advantage of... At the landmark honda I felt that in comparison to the people waiting to be serviced ahead of me, my wait time was reasonable. I wasn't there all day. I am very grateful to have worked with Milton Cruz. He was very concerned about not only what's best for me and my car but he was also very geniuine in his opinion of what I should do. He made me feel comfortable with the decisions I had to make for my car. Overall my experience was much better than I expected it to be. More