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Landmark Honda - Service Center

Alexandria, VA

4.6
316 Reviews

316 Reviews of Landmark Honda - Service Center

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June 24, 2017

Superior service by Jenna Marvel. Jenna Marvel. provided excellent service and is undoubtedly the greatest asset to Landmark Honda. She is articulate, understanding, patient, and goes More

by Bob
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Marvel
Jul 06, 2017 -

Landmark Honda responded

Bob, Thank you for this amazing review raving about your experience with Jenna! We are so happy to hear that she provided great confidence in our Service Department. Best, Landmark Honda

April 20, 2017

Service department is a scamer cabenit They will pretend that they change you engine oil but in reality they do not perform any job that is why your car mileages consumption goes up. Your c More

by TheScamOfLandMardHonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex, Service Manager,
Apr 24, 2017 -

Landmark Honda responded

TheScamOfLandmarkHonda, We are sorry you feel this way about our service department at Landmark Honda. However, we assure you your service was done properly on your vehicle as promised. We are taking the proper steps with our staff to make sure these things do not happen to our customers. Thank you, Landmark Honda

April 12, 2017

Cheaters, they fix one thing and damage three things Last week I took my car to this dealer to get an oil change. 30 min after I drove it, it stopped and my issurance company said if I latly did some eng More

by ScamOfLandMarkhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex
Apr 19, 2017 -

Landmark Honda responded

We apologize for any inconvenience this may have caused. We would, however, like to hear more about this situation and would like to reach out to you. If you have time, could you please provide us with your best point of contact to our care team email (Careteam@landmarkhonda.com) so that we may do so? Thank you, Landmark Honda

Apr 20, 2017 -

ScamOfLandMarkhonda responded

Also, speak to the service manager who tries not to offer me $55 refund for fault they did while changing my car oil. I will never buy a Honda car at all and I will never stop by this dealer. I am a manager of 70 employees who happened to drive Honda cars but I promise you I will offer them 30% of oil change value incentive if the go to a specific dealer I chose( Passport Nissan, Koons in Seven corners,..). I

Apr 20, 2017 -

ScamOfLandMarkhonda responded

Please let that Fat service manage how much does $55 refund on faulty oil change cost.

April 12, 2017

bad customer service experience I went to Landmark Honda for oil change. Instead of fixing my car, they caused damage to it. I went back to speak with the manager. The manager was so More

by sandra.hgdhs.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
wendy
Apr 19, 2017 -

Landmark Honda responded

Sandra, We apologize for the inconvenience. If you wouldn't mind, could you please provide more contact information to our care team email so that we may reach out and resolve this issue? (Careteam@landmarkHonda.com) Thank you, Landmark Honda

March 29, 2017

BEST HONDA DEALERSHIP - Marc I came to Landmark Honda for a scheduled maintenance. BRIAN took good care of me... great guy he is!! While waiting for my car, I stopped by at the fi More

by Honda CR-V EX-L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN, JOSE, MARIA AND WALTA
Apr 11, 2017 -

Landmark Honda responded

Marc, Thank you for giving us the opportunity to earn your business again! We appreciate you taking the time to share your experience with us for everyone to see. Client testimonials are a huge asset to us. Best, Landmark Honda

March 25, 2017

Provided extensive warranty work with NO reluctance I have a 2012 Honda Insight which had problems with excessive oil consumption, as documented on some other car review web sites. I went thru an oil c More

by MargeryP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Cruz
Apr 10, 2017 -

Landmark Honda responded

MargeryP, Thank you for bringing your Honda in to see us. It was our pleasure to provide you with the excellent customer service you deserved. Best, Landmark Honda

February 26, 2017

Purchased CRV with Mark Davis Straight forward and easy to work with. We were quoted a price over email, and Mark honored the price when we arrived at the dealership. More

by Cristina Martinez de Andino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Davis
Mar 07, 2017 -

Landmark Honda responded

It was our pleasure, Cristina! We truly hope you enjoy. Best, Landmark Honda

February 04, 2017

Grest experience at landmark honda Minaj Adele was a excellent salesman. He was very knowledgeable and friendly service . I had a great experience at landmark Honda from start to finis More

by Daron p Rush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minaj Adeel
Mar 07, 2017 -

Landmark Honda responded

Daron, Thank you in advance for any future recommendations you give us. We truly appreciate it. Thank you for taking the time to share your experience with us. All the best, Landmark Honda

January 04, 2017

Slam Dunk I don't have a lot of time for or the all to frequent BS that accompanies a new vehicle purchase. I went to 4 dealers told them each exactly what I wa More

by pj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minhaj Adeel
Jan 05, 2017 -

Landmark Honda responded

pj, So sorry you had to deal with the hassle of several other dealerships prior to your slam dunk experience with us. But thank you so much for giving you the opportunity to show you how car buying should be done. All the best, Landmark Honda

December 05, 2016

Best experience at dealership ever! Today I took our Honda Element in for service. Clay was very professional, informative and helpful. Nothing short of exceptional service. I would rec More

by Roblusk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Wholley
Dec 06, 2016 -

Landmark Honda responded

Roblusk1, We are happy to have serviced you and your Honda Element. Thank you in advance for any recommendations you might give us. All the best, Landmark Honda

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