Landmark Honda - Service Center

I needed a key computer chip replacement ONLY, having just had an inspection at my local shop and was advised by my battery store I was forced to deal with a dealership. 3 hours later I was physically do just had an inspection at my local shop and was advised by my battery store I was forced to deal with a dealership. 3 hours later I was physically done but UNBEKNOWN TO ME my car was undergoing a 45’ “free” safety inspection where a 5mm wear noted, still in safe zone, on brake. And a note for follow up with them! I doubt if any shop materials were used, yet I was charged the “shop fee” as part of my total fee of $283, (parts $94 and labor $159) I would have paid to be out of there 45’ earlier, but I was not given the option, the service manager justifying their actions as a potential safety call. I will never go back there again, tho the service tech Shawn Williams Jr was personable and seemed knowledgeable re my key (and only) problem. More

SERVICE REVIEW - Had an appointment for routine service at 9am. I show up 5 min early and am told the wait is 2.5-3 hours. I’d love to hear a good explanation for this other than you prioritizing walk-in at 9am. I show up 5 min early and am told the wait is 2.5-3 hours. I’d love to hear a good explanation for this other than you prioritizing walk-ins over your appointments. How can you be nearly 3 hours behind after just opening less than an hour prior? A complete joke and I will not be back. Just get service from one of the other Honda dealers in the area that actually honors their appointment times. More

We’ve bought three cars from Landmark Honda over the years and have always had our service done there. The service personnel are very friendly and helpful and we’ve never had a problem at the dealership years and have always had our service done there. The service personnel are very friendly and helpful and we’ve never had a problem at the dealership. We would recommend them highly! More

Morgan helped me out with the needed A1 service, she went beyond call of duty and helped out with upcoming car inspection. She is very professional and will take good care of you. beyond call of duty and helped out with upcoming car inspection. She is very professional and will take good care of you. More

Ricardo was helpful and attentive making an easy and worry free oil change. He remembers who you are and makes sure to take care of your services needs. worry free oil change. He remembers who you are and makes sure to take care of your services needs. More

I was told I would wait 1 hour 45 minutes for an oil change and emissions. I waited there. It took 3 hours 45 minutes. The advisor could not be contacted during this time. I had also made an appointmen change and emissions. I waited there. It took 3 hours 45 minutes. The advisor could not be contacted during this time. I had also made an appointment for a recall fix. After waiting 2 hours I was told that they didn’t even have the parts for such a thing. More

Great service, fantastic work , the service advisor did everything I asked for and with courtesy. A great dealer to work with, thank you everything I asked for and with courtesy. A great dealer to work with, thank you More

I recently had my car's oil changed, and the experience was excellent. The service was efficient, and I left feeling confident in the work done. The waiting area was spotless and comfortable, making the sh was excellent. The service was efficient, and I left feeling confident in the work done. The waiting area was spotless and comfortable, making the short wait pleasant. The staff were not only knowledgeable but also took the time to explain everything clearly. They were kind and hospitable, ensuring I felt welcome throughout the visit. Overall, a fantastic experience that I highly recommend! More

Efficient competent service as always. I’ve been with this service department since 1992 and have always had good service. I’ve been with this service department since 1992 and have always had good service. More

I have been having my Honda Civic serviced at Landmark Honda since I purchased it in 2007. I appreciate their expertise, integrity, courtesy. They know how to get the job done! Honda since I purchased it in 2007. I appreciate their expertise, integrity, courtesy. They know how to get the job done! More