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Landmark Honda

Alexandria, VA

4.5
1,304 Reviews

5125 Duke St

Alexandria, VA

22304

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1,304 Reviews of Landmark Honda

July 01, 2009

I was very pleased with my visit to the Landmark Honda. I'm usually very hesitant about taking my car to a dealership to get it serviced because I feel that either 1. its going to take a ridiculously long More

by jcb1141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Cruz
Jul 01, 2009 -

Landmark Honda responded

jcb1141 Listening to the radio or watching TV its easy to think that Landmark Honda will have your car all day. Watching TV the national chain joke about taking out a 2nd mortgage for an oil change. There are many misconceptions. I would like to comment on a few. 1. We do perform service without an appointment. 2. We do work on cars while you wait. 3. We do have service work with a time guarantee. 4. We do have service specials that are priced below after market chains.( or national Chains). We want to offer you the Highest value for your dollar. 1. Honda factory trained technicians. ( a specialist for your Honda) 2. Genuine Honda factory parts. 3. Perventive maintenance and inspections programs that keep you informed. 4. The latest factory diagnostic equipment. At Landmark Honda, we are committed to providing the most for your hard earned dollar. Thank you for servicing at Landmark Honda. Cheryl Holt, Customer Relations Manager.

July 01, 2009

We had a problem with the airbag system (SRS). While our extended warranty had recently expired, Ms Showers worked with her service manager and only charged us for the part & not the labor--taking care of a More

by landmkhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GG Showers
Jul 06, 2009 -

Landmark Honda responded

Response from: Landmark Honda Added: 7/1/2009 5:01:50 PM Thank you for your positive response on Dealer Rater. We value your comments and your patronage to Landmark Honda. I am sorry to see that your warranty had expired. Its important to assist whenever possible. Thanks for your years of service with Landmark Honda. Cheryl Holt, Customer Relations Manager.

July 01, 2009

Mr. Cruz has been taking care of my Legend for 10 years. Just recently my air conditioning stopped blowing , within 3hrs my vehicle was repaired and I was cool again. Thank You Mr Cruz you are the greatest! More

by legendman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Cruz
Jul 01, 2009 -

Landmark Honda responded

legendman I will forward a copy of your survey to the customer comment board. We recieve many positive comments about Miltons knowledge and experience in the Service Department. Thank you for your response on Dealer Rater. Cheryl Holt, Customer Relations Manager.

June 30, 2009

My service advisors were great! Very knowlegdeable and helpful in the service process. I wish the prices weren't so high, but I do appreciate having knowledgeable and friendly people to interact with dur More

by hawkeyejay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Dixon, Milton Cruz
Jun 30, 2009 -

Landmark Honda responded

hawkeyejay We are pleased with your posting on Dealer Rater. Your comments about Todd and Milton are greatly appreciated. We would like to thank you for your years of patronage with your Hondas. We look forward to seeing you in the service department here at Landmark Honda. Cheryl Holt, Customer Relations Manager.

June 30, 2009

I recently bought a 2003 Jeep Cherokee from Landmark Honda. I had a wonderful experience with these guys, especially Mikhail. He's the type of charismatic, honest, hardworking salesman that everyone hop More

by alexeiku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikhail Veshchev
Jul 06, 2009 -

Landmark Honda responded

Response from: Landmark Honda Added: 6/30/2009 3:48:13 PM alexeiku We are pleased to see your enjoyable experience purchasing from Landmark Honda's pre-owned department. Mikhail is a new member of the pre-owned sales team, but he has many years of experience in auto sales. We want to thank you for your referrals and for purchasing here at Landmark Honda. Cheryl Holt, Customer Relations Manager.

June 30, 2009

Ron was a great salesman to have -- very friendly and knowledgeable, but he did not pressure us to make any decisions. We did end up making a purchase with him that day and were very pleased with the wh More

by drschmitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hancock
Jul 06, 2009 -

Landmark Honda responded

Response from: Landmark Honda Added: 6/30/2009 3:41:38 PM drschmitz We are pleased with your positive comments about Ron Hancock and your experience with the pre-owned sales department here at Landmark Honda. Ron recieves many positive comments and referrals do to his friendly and knowledgable nature. We are pleased to have members on our sales team that make purchasing such an enjoyable process. We thank you for your business. Cheryl Holt, Customer Relations Manager.

June 29, 2009

I highly recommend anyone one in the market shopping for a Honda to come visit Landmark Honda and ask for Mr. Wisdom. He is a friendly and courteous gentleman that assisted me with my new car purchase. He g More

by julsv6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WISDOM D.
Jun 30, 2009 -

Landmark Honda responded

julsv6 Thank your for your response on Dealer Rater. I will see that Wisdom recieves a copy of your comments and thank you for purchaseing at Landmark Honda. We look forward to servicing with you in the future. Cheryl Holt, Customer Relations Manager.

June 29, 2009

I/WE (FAMILY) PURCHASED 5 CARS FOR THE LAST 2 YEARS WITH THIS DEALERSHIP AND 4 OF THOSE CARS WERE SOLD BY WISDOM.. I RECOMMEND WISDOM AS YOUR SALESPERSON NEXT TIME YOU VISIT HERE, YOU WILL NEVER HEAR THE WO More

by SUPERON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WISDOM D
Jun 30, 2009 -

Landmark Honda responded

superon I would like express a sincere thank you on behalf of Landmark Honda. Purchasing so many cars from Landmark Honda and Wisdom shows your patronage and satisfaction. I will see that your reveiw is posted on the customer comment board, for all of the Landmark staff to see. We appreicaite your business and referals. Cheryl Holt, Customer Relations Manager.

June 29, 2009

Wisdom was wonderful to me. He is very knowledgeable of his work. He is very customer service oriented. My daughter is planning on buying a Honda pilot later on this year and I strongly recommened her to b More

by jgbroad03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wisdom D.
June 28, 2009

The customer service at Landmark led by Mr. Tony Dixon is exceptional in every aspect. I just tend to rate quality of work as "good" because the services performed are cyclical. Mr. Dixon's friendliness is u More

by rodgers.shipmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dixon
Jun 29, 2009 -

Landmark Honda responded

Mr Shipmon, Thank you for taking the time to respond to Dealer Rater. I will see that Todd is provided with a copy of your survey. Thank your for your Patronage. Cheryl Holt, Customer Relations Manager.

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