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Landmark Honda

Alexandria, VA

4.5
1,304 Reviews

5125 Duke St

Alexandria, VA

22304

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1,304 Reviews of Landmark Honda

July 22, 2009

We purchased our first Honda, an Accord, in 1991 and had it serviced at different dealerships/service centers. We found the best combination of service and price at Landmark Honda. We have stayed with Lan More

by ccw48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sanita
Jul 23, 2009 -

Landmark Honda responded

Dear ccw48, You said it, "repeat business and referrals say volumes about satisfaction." Building customers for life is what we strive to do here at Landmark Honda. You are the epidamy of that goal and we look forward to doing business with you for years to come. Cheryl Holt, Customer Relations Manager

July 21, 2009

I just moved to the area due to a job relocation. My car overheated and I brought it to your dealership. Mrs. Showers treated me as if she had known me for years making me feel very comfortable and explain More

by monique7441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GeGe Showers
Jul 30, 2009 -

Landmark Honda responded

Dear monique7441, Mrs. Showers always goes above and beyond to relate with her customers. We are glad she made a lasting impact on you. I will pass along this message to her. Thank you for your continued patronage. Cheryl Holt, Customer Relations Manager

July 18, 2009

Gus, "Blue Team" was very knowledgeable of my car and what needed to be done. He even prioritzed the different issues for me as I only took my car in for a simple $34.00 oil and filter change. He was h More

by sahleta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus from the "Blue Team"
Jul 23, 2009 -

Landmark Honda responded

Dear Sheryl, Gus is a new addition to our Service department. Both his knowledge and experience have made hime a valuable member of our team. We are pleased to read your comments and will pass them along to Gus. Cheryl Holt, Customer Relations Manager

July 15, 2009

Very good service and convenient to my home. It was a comfortable experience to buy at Landmark Honda. I will and have recommended Landmark Honda. My salesman and his associate went out of their way to More

by krubus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham L. Ebiasah, Milton Cruz
Jul 23, 2009 -

Landmark Honda responded

Dear krubus, Going above and beyond is what helps us stand above the rest. We don't want to just sell you a car, we want to give you an experience. Hopefully, this experience will keep you coming back for years to come. Cheryl Holt, Customer Relations Manager

July 15, 2009

Landmark Honda was so easy to work with. The were knowledgeable but not pushy. The prices at landmark has always been fair and they have car fax reports to show for each vehicle. Landmark honda was a More

by pinkette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sam
Jul 23, 2009 -

Landmark Honda responded

Dear pinkette, Many of our service customers come to us when they are ready to purchase a vehicle. We are glad that our sales team continued the great experience you have been recieving from your years of service with us. Congratulations on your new purchase! Cheryl Holt, Customer Relations Manager

July 14, 2009

-Overall experience was ok. You have to know what you want and bargain to the price you want -They are willing to work with you but sometimes the junior sales can be a bit careless -Make sure you m More

by lkasatri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elicio
Jul 23, 2009 -

Landmark Honda responded

Dear lkasatri, Having a good relationship with our customers is something that we strive for at Landmark Honda. I would like to know what we can do to give you an excellent experience next time. Cheryl Holt, Customer Relations Manager

July 14, 2009

RV is the best! Absolutely top notch in salesmanship. I know, I am in sales too. Great customer service and follow through. I have referred several people to him and the Honda dealership in general becaus More

by JYRiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RV
Jul 23, 2009 -

Landmark Honda responded

Dear JYRiley, At Landmark Honda we put a strong emphasis on working as a team. We have one common goal, the customer. We look forward to doing business with you in the future and thank you for your comments. Cheryl Holt, Customer Relations Manager

July 14, 2009

I came into the dealership to get a new battery. I felt compelled to write about Landmark Honda,in particular, the exceptional service by Mr. Rob Coleman. He showed that even doing our state of economic ti More

by oprah1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Coleman
Jul 23, 2009 -

Landmark Honda responded

Dear Ms. Griffin, You are absolutely right, during a time of economic crisis, value and customer service comes to the fore front of doing business. Rob has always been customer/value oriented and I will be sure to pass along your great comments. Cheryl Holt, Customer Relations Manager

July 14, 2009

I was informed of the service required and the wait time by the service technician within five minutes of my arrival. Before any additional work was performed the service technician called and informed of More

by GThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gege Showers
Jul 23, 2009 -

Landmark Honda responded

Dear GThomas, Communication is an important aspect of having your vehicle serviced. Good communication builds trust, another key aspect to servicing your vehicle and building lifetime relationships. GeGe works very hard to take care of her customers and I will be sure to pass this message along to her. Cheryl Holt, Customer Relations Manager

July 13, 2009

Chris is great. When I bought the car he was my asst. service manager, he left and came back ( I liked the interim fellow as well). Chris is friendly and knows what he is talking about and will make the More

by sportm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ratchye
Jul 23, 2009 -

Landmark Honda responded

Dear sportm, Yes, Chris is one of our best and many of his customers were glad to see him back. To his customers Chris sells value and excellent service. Thank you for your comments. Cheryl Holt, Customer Relations Manager

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