Landmark Honda
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
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Civic ex 2017 We were looking for a new car, we met Adele who made us a great deal, also a manager Iqbal helped us for a second time within 3 years. We are a very s We were looking for a new car, we met Adele who made us a great deal, also a manager Iqbal helped us for a second time within 3 years. We are a very satisfied customer. More
Great Minhaj Aseel helped us and made everything easy!!! Great price and efficient process . He explained all the terms and accessories really well. Thanks Minhaj Aseel helped us and made everything easy!!! Great price and efficient process . He explained all the terms and accessories really well. Thanks so mych More
Crv 17 Adeel made our car buying experience extremely easy, he was very easy to talk to and provided comprehensive understanding of our finance options. Grea Adeel made our car buying experience extremely easy, he was very easy to talk to and provided comprehensive understanding of our finance options. Great dealer. More
Great experience. David at Landmark Honda was super helpful! Very prompt in replying to emails and calls. Definitely recommend. Alex was super too! I went back two we David at Landmark Honda was super helpful! Very prompt in replying to emails and calls. Definitely recommend. Alex was super too! I went back two weeks later, and he Put my plates on in a jiffy and with a smile. More
Minhaj Adeel great service I purchased a new odyssey and Adeel was fantastic. I am from out of date and he worked very hard to get me a great deal. I purchased a new odyssey and Adeel was fantastic. I am from out of date and he worked very hard to get me a great deal. More
Bought a Car! I came to look for the best deal for a Honda. I went through my USAA site for assistance and was directed to Landmark Honda. Mr. Adeel was very helpfu I came to look for the best deal for a Honda. I went through my USAA site for assistance and was directed to Landmark Honda. Mr. Adeel was very helpful and got me what I needed in about two hours. Very Good Sevice!!! More
Alex True We have had a pleasant experience at Landmark Honda. The sales person we dealt with was Alex True. Alex was friendly. He went over the electronics We have had a pleasant experience at Landmark Honda. The sales person we dealt with was Alex True. Alex was friendly. He went over the electronics in the car and explained clearly. We would recommend friend to deal with him. More
Awesome experience with friendly service I love Landmark Honda. The salesman, Billion is easy and friendly to work with. He is upfront and not pushing the sale. Truly a person with passion an I love Landmark Honda. The salesman, Billion is easy and friendly to work with. He is upfront and not pushing the sale. Truly a person with passion and care about the client. I'm glad we picked the right place and purchased our new CRV. More
Worst customer service I purchased my vehicle from Landmark early Jan this year and the process great and had no issues at all. When I purchased my vehicle I also purchased I purchased my vehicle from Landmark early Jan this year and the process great and had no issues at all. When I purchased my vehicle I also purchased the prepaid maintenance package that they offered which allowed me to take my car in for service at any Honda dealership. I went to take my car in for service on Jun 8th to a dealership closer to my house and was told I did not have such service on my car so I had to pay out of pocket for my oil change. I contacted Landmark while I was still at the other dealership and expressed my concerns and my frustrations and I was told that someone would contact me back to assist. I got no return call. Then I found the email address for my sales person and sent it an email about my issues and asked that he forwarded it to finance so they can help. I received a phone call from Maria on June 9th stating that they were going to fix the issue and that the person who was going to take care of it was Anita and she had already gone home for the day but she would follow up with me on Monday with a status. Fast forward a week and a half later and I still hadn't received an update even after 1 email and 3 messages I finally got a call back from Maria on June 22 only for her to tell me she forgot about me and would ask for the status and would contact me back the following day and it is now the 26th and I have yet to hear back from anyone. This is by far the worst and I mean worst customer service I have ever received in my life. I've worked at a car dealership before and I know things can get busy but my issue started on June 8th and it is now June 26 and it still hasn't gotten resolved is ridiculous. If you tell an upset customer you will contact her back with a status update than do it. I shouldn't have to send emails, and leaves messages for someone to get back to me. It is really sad because I've recommended Landmark to other friends who were interested in purchasing a new car but after the horrible customer service I've received I've told them to stay clear because god forbid another one of your employees makes a mistake and they have to deal with the same stress as I'm going through. More
Amazing experience I am glad I was referred to Adeel at this dealership. He was very helpful. He helped me choose the perfect according for my needs and it fit my budget I am glad I was referred to Adeel at this dealership. He was very helpful. He helped me choose the perfect according for my needs and it fit my budget. We went on a test drive and all the features were explained to me as well as the difference between the trims. I am very happy with my purchase and will be referring others to landmark. Thanks Adeel for your amazing service More