
Landmark Honda
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
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Showing 1,282 reviews
Leave it to RICK to rip you off. Don't be fooled by Rick's friendly facade; he offered to assist me at his desk, where I requested an oil change at the advertised special of about $53. (I called in adv Rick's friendly facade; he offered to assist me at his desk, where I requested an oil change at the advertised special of about $53. (I called in advance & spoke to a service center rep who told me about the special which was posted on their Web site...that's the only reason I went to this location.) I told Rick I wanted an oil change at the advertised special, he confirmed the discounted price & even came out from behind his desk for me to sign off on the paperwork for payment (again, he pretends to be so warm & customer-centric). At the payment counter, I realized that Rick actually charged me the full price, which was almost 30% more. FYI: It is illegal to charge more than the advertised price (which was verbally agreed upon between the merchant & customer) but some con artists don't think that people (or perhaps just women) will review their bill(s). I called to complain & another person processed a refund for the difference. Advice: Do not let Rick "assist" you at his desk unless you want to be lied to & overpay!!! More
Kudos to Bradley Elkins. I would like to commend him for the excellent service he provided me last week when I took my car in for servicing. He was professional and very personable -- especially remarkabl the excellent service he provided me last week when I took my car in for servicing. He was professional and very personable -- especially remarkable because on the day I had my car serviced, the business was extremely busy. David Pitts More
Salesman was great, manager was extremely unprofessional. My wife who is 38 weeks pregnant and I drove 2 hours for a car that a salesman was holding for us. In the middle of negotiating the price the manager My wife who is 38 weeks pregnant and I drove 2 hours for a car that a salesman was holding for us. In the middle of negotiating the price the manager "sells the car" mind you we had the keys and were in the middle of closing a deal. This manager was extremely young and inexperienced and does not deserve business from informed car buyers. Buyers beware . More
This place is disorganized and awful. When I was finalizing my purchase of the vehicle, they said I needed to send my proof of insurance, but they never told me who to email it to. It took multiple finalizing my purchase of the vehicle, they said I needed to send my proof of insurance, but they never told me who to email it to. It took multiple phone calls day after day to figure out where to send that to. Then, when I purchased the vehicle, they send they would send me the titles and tags. It sounded like it was just a matter of me waiting. Mind you, I paid the car in full. 3 weeks go by. Nothing. No one will answer my phone calls at the finance or title department. After finally going off on someone, they told me I need to send proof of inspection. They never told me this before, nor did they tell me who to send it to. I finally sent the proof today, even though I had it for weeks, and now they're telling me it's going to take another month before I receive my title and tags, but the temporary tags they gave me expire next week. This place is such a mess, and all the receptionists told me that it's best to visit the finance department in-person since they can't ignore you when you're standing there. xxx kind of customer service is that? More
Pathetic bait and switch advertising! Website banner showing 0% 72-month financing on ALL 2020 and select 2021 models. Went to buy a 2020 Fit LX and was told it does not qualify for 0% only 1.9%. Thei showing 0% 72-month financing on ALL 2020 and select 2021 models. Went to buy a 2020 Fit LX and was told it does not qualify for 0% only 1.9%. Their counter offer was to add $1100 to the price of the car and then I could get 0% financing. Sadly, the website had been advertising this for at least two weeks! More
My PCO CRV did not come with floor mats... which I had to drive back and argue over! What really burns me is that all four tires were not matching and one of them had a plug in it. I advise anyone to beware drive back and argue over! What really burns me is that all four tires were not matching and one of them had a plug in it. I advise anyone to beware of this place! Paid way too much for extras that were a wasted. More
Shame on Mr. Ndiaye. I agreed to 2020 lease w/ dealership promise of covering my 2017 lease overage fees. 8 months later Honda Financial is still hounding ME for those fees. I've emailed and called literal promise of covering my 2017 lease overage fees. 8 months later Honda Financial is still hounding ME for those fees. I've emailed and called literally dozens of times, and still no resolution. Mr. Ndiaye and Mr. Takyi have never even replied. Finance manager even finally agreed last month, after I showed all of the paperwork and numbers, to handle the situation. Nope. Still my credit score suffers because Landmark Honda didn't follow through. More
This He’s a very ridiculous dealer how come they asking you for $18,000 car and then they will add , $7000 in maintenance guy processing fee ? Gap and 2200$ for maintenance??!!!! is too much very misleadin you for $18,000 car and then they will add , $7000 in maintenance guy processing fee ? Gap and 2200$ for maintenance??!!!! is too much very misleading they’re stealing money from the population who come to this dealer is the really bad, be careful with this place!!!!!s the car is 25,000$ , ridiculous More
They put an extra 950 dollars on my contract , when I noticed and returned they just said whatever you signed! They are nice until you sign the deal, after that good luck! noticed and returned they just said whatever you signed! They are nice until you sign the deal, after that good luck! More