Landmark Honda

I went there for a car, met Ron, and it almost seemed like a show. He showed me EVERYthing on the car, and why it was there. Awnsered all my questions. The test drive was even fun. I spent 4 Hours wi like a show. He showed me EVERYthing on the car, and why it was there. Awnsered all my questions. The test drive was even fun. I spent 4 Hours with Ron, and had a great time. While there, another customer of his came in and while Ron was getting something for him. He and I chatted. He was also quite pleased. The car I bought is in great shape and I couldn't be any happier. Ron, who's new... MAKES THE DIFFERANCE! Flat Out. Later I got to deal with the used car manager. Bouna, was friendly, helpful, and kind. He is also a big asset to this dealership. When you go, ask for Ron or Bouna. It's worth it. make no mistake. More

posted an earlier thread about an offer from Fairfax Honda for an 05 Element EX AT 4WD for 19K, well Landmark Honda offerd to beat that offer by 500 and said 18,500. So I just spent the afternoon the Honda for an 05 Element EX AT 4WD for 19K, well Landmark Honda offerd to beat that offer by 500 and said 18,500. So I just spent the afternoon there before storming out in a flurry of cuss words. My trade a 02 Dodge Intrepid SXT with 23K miles has been valued a 8K by 3 other local dealerships. Blue Book is 7800, so not bad. Landmark offered 3K!!!!!!!!!!!! I grabbed my liscense plates, keys and left the show room cursing. They followed me out to the car and begged me to come back in. I did. I asked them to bring up the Blue book web site, I showed them the numbers in black and whte. They proceded to look astonished and disappered for a while to return with a xx explanation on how they called around and various shops gave them the info and said 3K. I asked how does almost 8K become 3K. And stormed out again. They called shortly after and suggested 4 or 5K is the best they can do. You can guess what I said. I called back Fairfax Honda and told them the story and made an appointment for next saturday morning. What a nightmare. I wasted 3 hours of my life on Landmark Honda!!!!! STAY AWAY!!!!!!!!!! I will add that the salesman Adil was very nice and seemed as preplex as I was when the deal went sour. He was not to blame. Even the finance guy seemed to understand. It was clearly managements problem. Does anyone have any email contacts at Honda itself I can send this post to? More

This dealership where you would not want to go… They are LIERS, this is it! We bought Honda Accord V6 2005. We were told that the car never been in accident and wasn’t repainted either, by showing They are LIERS, this is it! We bought Honda Accord V6 2005. We were told that the car never been in accident and wasn’t repainted either, by showing us the carfax report. After signing the contract we found that back side and bamper of the car has never been repainted. Even we didn’t take the car and didn’t pay money we couldn’t cancel the contrat. Entire second day we spend fighting with them. Took the car to show it to third party body shop who confirmed about our suspicions, though we couldn’t get anything in writing. General manager Bouna Ndiaye was the worst! Leader of the liers! Be prepared to hear different stories before and after purchase. They misled us regarding everything including manufactory warranty and real vehicle condition. Check everything before you sign papers, because once you did it – you have no rights and they will treat you as a dirt. The best solution with this dealership is never go there regardless any deals!!! You will pay twice… More

I was extremely satisfied with Landmark Honda. I purchased a 2005 Accord. The pricing was the lowest that I found. My salesman answered all questions in a caring fashion. He inspected every inch of purchased a 2005 Accord. The pricing was the lowest that I found. My salesman answered all questions in a caring fashion. He inspected every inch of the car with us and explained all features. I did not feel like I was being sold. They have a owner rewards program that will help me toward my future maintenance needs. I have 3 children and everyone was very friendly and helpful. I will definitely buy my next car there as well. More

I rated Landmark Honda the lowest possible in customer service, quality of work, friendliness, and overall experience. As a first-time buyer and young women, I would NEVER recommend anyone to purchase a service, quality of work, friendliness, and overall experience. As a first-time buyer and young women, I would NEVER recommend anyone to purchase a used car from Landmark Honda. When purchasing the car, I asked alot of questions, and my salesman just replied, "Don't worry, trust me". After one question about mainentance of the car, he responded "Women don't know about these things, but don't worry, trust me". Within 24 hours of purchase of a used car, my air conditioning unit was making a squeaking noise. I dropped the car off and one day later, the service department called to tell me nothing was wrong with the car. The Director of Sales for Used Cars called me a liar and told me I was making up the problem. I was forced to call an independant mechanic on the spot and he told me how to recreate the problem. When I took the Director on a car ride and recreated the problem, he did not say another word, but simply got out of the car and reported the problem. The car was returned to me two days later, dirty and with two additional, deep scratches. I brought my boyfriend in to help me settle the problems, and the Director told me that he was "not allowed to talk" in the store because he did not pay for the car. Please save yourself time, money, and stress, and do not give your business to Landmark Honda. Especially if you are a woman, they will treat you like dirt. More

FOR SERVICE DEPT ONLY! I tried buying a 2004 Accord V6 in Oct and they basically were like - we have a couple left and they're going for this price. So I tried again a couple of weeks ago and the experia in Oct and they basically were like - we have a couple left and they're going for this price. So I tried again a couple of weeks ago and the experiance is awful. You're in a big room with long tables with no privacy. I told the sales guy we had a 10 year old Accord V6 with 200,000 mile on it to trade in and he said they didn't take trade ins with cars that over 100,000 miles on it. Well on their lot was an 8 year old Explorer with 160,000 going for $5,000. Once I brought this to his attention and walked out, I started getting phone calls from him daily. Anyway, ended up going to Flow Honda in Winston-Salem NC for a great deal and the best car buying experiance I've ever had.<br><br>With that being said - their service dept. is a class act - they're pretty busy, but they do a great job and are very professional. Ask for Sean - he's a professional and a good guy. More

Went here to buy an Accord back in 2000 and not sure if Mike is still there - young guy. Thought I would at least give them the positve review they deserve. Mike was pretty new but able to get through th Mike is still there - young guy. Thought I would at least give them the positve review they deserve. Mike was pretty new but able to get through the sales process without any real hiccups. Not as impressed with his manager but that is his job to make it difficult and negotiate the highest price possible. At one point came down to $200 or an option I wanted. Was surprised at the hardball they played at 10pm on a weekend! In the long run though everyone here was a good sport and the buying experience not bad. Very professional and respectful, not a lot of double talk that you so often get elsewhere. More

I bought my Accord here in 2000 and ended up getting some service done here as well. At first thought customer service was weak and not too friendly but after visiting some other dealers since moving from t service done here as well. At first thought customer service was weak and not too friendly but after visiting some other dealers since moving from the area I wish I could go back there! They did some good warranty work without hassles and quick. Only thing is they had some weird hours because of their location I think. Regardless I recommend this dealer in both service and sales. More