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Landmark Honda
Alexandria, VA
1,268 Reviews
Welcome to Rosenthal Landmark Honda.
Rosenthal Landmark Honda has been recognized with Honda President's Award Elite Honors for 2014. Each year Honda recognizes dealerships for exceptional performance in all facets of their operations. In 2014, the Elite Level of Distinction was added to the Honda President's Award program to recognize dealerships that achieve operational excellence and also rank among the top ten in the nation in new-vehicle sales. Rosenthal Landmark Honda is an 8 time winner of the Honda President's Award.
As a prospective auto buyer, you may think that all Honda dealerships are the same. But, if exceptional customer service and low prices are important to you, then you'll find Landmark Honda is the dealer for you.
This dealership strives to exceed our customer's expectations. We've served our customers from the same location for over 25 years and plan to do so for the next century. It's just one more reason we plan to make Rosenthal Landmark Honda your next place to buy and service your car, truck or van. In short, we look forward to exceeding YOUR expectations soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
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Showing 1,268 reviews
May 09, 2009
I live in Maryland and have been coming to Landmark Honda for a little over 10 years. I have NEVER had my car serviced by any other Honda dealer. I choose to drive to VA for Landmark Honda due to the Excell for a little over 10 years. I have NEVER had my car serviced by any other Honda dealer. I choose to drive to VA for Landmark Honda due to the Excellent Customer Service, the excellent experience with having my car serviced with Charleston the technican who has worked on my car the last ten years if I have any questions he shows me exactly what's wrong with my car and explains it to me in great detail. I have established great business relationships with the employees over the last 10 years. The experience I get from the time I pull up to the time I leave is EXCELLENT. The car porters are even excellent. I could go on and on about Landmark Honda! I highly recommend Landmark Honda to everyone who owns a HONDA. More
by jrmama
Employees Worked With
Larry S., GeGe Showers
May 02, 2009
Given the limited # of characters, I'll have to keep this brief, I traveled 1 hour each way to get to Landmark Honda 2day as I only trust them w/my vechicle, my saftey of my Mom, my son, my German shepherd r brief, I traveled 1 hour each way to get to Landmark Honda 2day as I only trust them w/my vechicle, my saftey of my Mom, my son, my German shepherd rest in their hands. Todd Dixon, (Asst. Service Mgr), Len( tehcnician- don't know his last name) & Rasheed Powel& his boss Leo (Finance) and Joe( the owner)just super people- fair and honest as the day is long Bought a service contract on my 05 Pilot- it saved me & paid for itself in 5 invoices- first glimpse of the dealership- spotless everywhere all the time, even in the winter( snow everywhere etc) restrooms - immaculate...this is direct reflection of their service, percision, knowledg and ability/willingness to communicate, not condecending to "non car types"- will encourage repairs in an adamate fashion only when saftey is close to being compromised- other wise, parts are redcommneded to be replaced when worn out or making problmes. Fair, efficient and make great decisions( you car can't be done when promised( you're told early on)- you get a loaner on Landmark). Is a consumers advocate with Honda N.A ( will fight for you in warranty related issues)- FYI- Landmark, won the Honda President's award in 08 and has done so several years in a row and not soley for selling cars-when you see the sales force in action there, they are educating not pressuring consumers, they are working with them & LISTENING...I'VE SEEN IT FIRST HAD. Yes, they are busy- everyone moves w/a purpose there, nobody hanging around w/ciragrette's hanging from their mouthes/over their ears- its very professional there but not impersonal. Once the sale is completed, the service dept takes over and that's truly where the "marriage" to this dealership takes place, you're made to feel as if your business matters to Landmark as there will be no place else you'd rather go, why bother w/the rest when you can go to the best- Get your Honda serviced at Landmark and you'll never go else where- trust me. Too bad Chrysler couldn't have received some lessons from Landmark Honda...there is no time left to make mistakes w/your Honda repairs, you don't try to second guess your dentist or doctor- they guard your saftey- don't second guess on your Honda repairs.....Yes, I went there today and my insistence on leaving non-Honda brake pads on my Pilot cost me ( and I was told by Todd Dixon)you could hear the brake noise- and it cost me a pair of rotors- pretty expensive education, I should have listened, it cost me and that taught me...only Honda parts, only Honda education and thus only at Lanmark Honda More
by paripassou
Employees Worked With
Tod Dixon, Len(technician- don't knw last name) Joe( The Owner!!!)
April 13, 2009
Landmark honda had a lot of really nice and reasonably priced cars in there lot and the show room. The salesperson helped me immancly, he wasnt bothered with the numerous test drives i took and all the q priced cars in there lot and the show room. The salesperson helped me immancly, he wasnt bothered with the numerous test drives i took and all the questions i kept asking. Got a nice honda accord for a great price. More
by Nictou
Employees Worked With
josh
March 12, 2009
We had a fantastic experience buying our new Pilot. We were treated with the utmost respect and never felt that we were being given the old "sales pitch" you get when you buy a new car. Everyone has bent were treated with the utmost respect and never felt that we were being given the old "sales pitch" you get when you buy a new car. Everyone has bent over backward to make sure that we are satisfied with our new car. I would recomend these 2 guys for your next car buying experience!!! More
by Dawn Cousins
Employees Worked With
Kamal and Hue
March 10, 2009
Been using the service department at Rosenthal Landmark honda for a couple years now. I have bought both my car and my wife's car for here a couple years ago. We always bring our cars to the guys here an honda for a couple years now. I have bought both my car and my wife's car for here a couple years ago. We always bring our cars to the guys here and they know us and our cars very well now. they have never given us an excuse to dought there there honesty and work. they recently approaced my wife and asked her to rate the service they have given us over the last couple years. My wife agreed happily and told me to do it. More
by applepie
Employees Worked With
josh
February 28, 2009
PLEASE DO NOT BUY FROM THE USED CAR DIVISION OF LANDMARK HONDA! Recently my wife and I bought a lemon and they did not stand behind the vehicle. Here are following problems that we had at landmark: -The HONDA! Recently my wife and I bought a lemon and they did not stand behind the vehicle. Here are following problems that we had at landmark: -They lied about the coverage of the warranty we purchased(Rashaad Powell in finance) -They would not work with us when it was clear that the car had problems (manager Bruno) -They treated us rudely. The manager (Bruno) told me that I needed to control my wife when she became frustrated - When my wife tried to talk with them, they told her that she didn't buy the car so they weren't going to "deal with her." - Tried to charge us for cilajet, when they said that they "threw it in." Get everything in writing. We also saw another couple in the dealership going through a similar issue with Bruno. His total M.O. is to say that he hasn't heard anything about your situation and that he is not responsible for anything that is not written in the contract. He has a temper that made both my wife and I feel uncomfortable. PLEASE DO NOT BE A VICTIM! DO NOT BUY A USED CAR FROM LANDMARK HONDA! More
by poliscichick
Employees Worked With
Manager Bruno, Rashaad Powell in Finance
February 15, 2009
The dealership is fine, but WATCH OUT FOR RASHAAD POWELL in the finance dept. He sold us warranty that didn't cover many of things he told us it would! Then, when we called him on it, he said that he never in the finance dept. He sold us warranty that didn't cover many of things he told us it would! Then, when we called him on it, he said that he never said that. For example, he said that we could take our car to any dealership under the warranty, but it turned out we could only take it back to landmark and the other associated dealerships in their network. He also said that it was a "no questions asked" warranty which was not the case at all. I'm not sure he was trying to lie, but he clearly didn't know what he was selling to us! More
by poliscichick
Employees Worked With
Rashaad Powell
January 30, 2009
My husband took our Honda civic to Landmark honda because it was making a strange humming sound, since we are a little tight on money these days I was worried something serious was wrong with it and it would it was making a strange humming sound, since we are a little tight on money these days I was worried something serious was wrong with it and it would cost us a fortune to fix it. The service manager inspected the car and siad the timing belt just need some lubrication and it wasn't a big deal. They fixed it and even added some windshield fliud for free. They had no Idea what it ment to us, I was so worried about the car since its our only source of transportation to work and other places. They were honest and very sweet. I guess they understand the value of money and great customer service. More
by dancing09
Employees Worked With
tom
January 27, 2009
After lengthly but informative internet discussions with Wisdom, upon my return from extended leave I immediately went to him to look at the new 2009 Accords. I had received much infomation from various ot Wisdom, upon my return from extended leave I immediately went to him to look at the new 2009 Accords. I had received much infomation from various other Honda dealers in the area, but felt compelled to deal with Wisdom. After a few test rides in both the 4 and 6 models of the Accord I opted for the V6. The total time spent with the sales people was minimal, finance folks the same and I was out of there with the new car in less 4 hours. In all it was a very good experience and I look forward to working with Landmark Honda in the future. More
by bob moore
Employees Worked With
Wisdom, Anita
January 10, 2009
Joe & his team worked together to solve our situation.We went there unhappy and wrotte a letter showing how unhappy we were.They returned all our calls and assigned a great salesman to help us.Thanks for th went there unhappy and wrotte a letter showing how unhappy we were.They returned all our calls and assigned a great salesman to help us.Thanks for the great new car.Problem solved.We are happy. More
by hugorjr
Employees Worked With
joe w, chuck,wisdom,The new financial officer that closed the loan.
