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Landmark Honda

Alexandria, VA

4.5
1,273 Reviews
Welcome to Rosenthal Landmark Honda. Rosenthal Landmark Honda has been recognized with Honda President's Award Elite Honors for 2014. Each year Honda recognizes dealerships for exceptional performance in all facets of their operations. In 2014, the Elite Level of Distinction was added to the Honda President's Award program to recognize dealerships that achieve operational excellence and also rank among the top ten in the nation in new-vehicle sales. Rosenthal Landmark Honda is an 8 time winner of the Honda President's Award. As a prospective auto buyer, you may think that all Honda dealerships are the same. But, if exceptional customer service and low prices are important to you, then you'll find Landmark Honda is the dealer for you. This dealership strives to exceed our customer's expectations. We've served our customers from the same location for over 25 years and plan to do so for the next century. It's just one more reason we plan to make Rosenthal Landmark Honda your next place to buy and service your car, truck or van. In short, we look forward to exceeding YOUR expectations soon!
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5125 Duke St

Alexandria, VA

22304

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Showing 1,273 reviews

May 26, 2009

i recently called for a 40K service appointment on my accord. everything was fine until they asked if i had bought my car there...i responded no. another local honda dealer i replied. i was then asked More

by willy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
gee gee
May 25, 2009

This is mey 26 new car and this is by far the best dealer that I have done business with. I will buy my next car from them. Years ago I tried their service. It was great. They have services all of my cars si More

by lscheiber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Forrester
May 26, 2009 -

Landmark Honda responded

Rob Coleman and Karl Forrester, the two are some of Landmarks finest. Thank you for the compliments. I will forward the information to them. Having had purchased 26 new cars, you know the importance of customer service on all levels. We are proud to be able to meet your expectations. We look forward to your purchases and servicing you in the future. Thank you from your Landmark Honda Family

May 22, 2009

My overall experience with Landmark was absolutely wonderful. I have been looking for a car for months and have been getting negative feedback like repo my car and so on... I don't think a Dealer shou More

by sanchia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RV and Wisdom
May 30, 2009 -

Landmark Honda responded

Wisdom and RV are two of Landmarks finest. Their pofessionalisem brings customers from miles around to deal with Landmark Honda. Wisdom and RV are a very important part of the sales team. We will forward this information to them and thank you for your kind comments. Your Landmark Honda sales team.

May 13, 2009

I brought my car in for service and had some concerns about the initial handling of my service. After I expressed my concerns to the service manager, he apologized for my experience and made an exceptio More

by Barbara724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Larry, and Chris
May 30, 2009 -

Landmark Honda responded

Having service performend and a car not being repaired on the first visit or an experience that doesnt meet your expectations can be challanging. I am happy this has been resolved. No customer wants an uncomfortable experience. We Hope customers see Landmarks determination with customer satisfaction. Thank you for your comments. Your Landmark service team

May 10, 2009

We were off to possibly buy a new car yesterday and we had bought a brand new 2007 EXL v6 honda accord from Landmark in the past. Everything went well with that experience except they tried to overcharge More

by jpkneifl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ibriham and Management
May 30, 2009 -

Landmark Honda responded

Our customer service manager made attemps to try and resolve the matter. We have had no response. We still request that you make contact with us. I would like to extend an apologize on behalf of Landmark Honda and the management staff. We hope you would reconsider a response, so we can attempt to resolve this matter. Cheryl Holt Landmark Honda customer service.

May 09, 2009

I live in Maryland and have been coming to Landmark Honda for a little over 10 years. I have NEVER had my car serviced by any other Honda dealer. I choose to drive to VA for Landmark Honda due to the Excell More

by jrmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry S., GeGe Showers
May 11, 2009 -

Landmark Honda responded

10 years is a very long time. We do appreciate your business and the distance you travel to service at our location, on behalf of all the staff at Landmark Honda, Thank you. Most customers don't acknowledge the technician that works on their car. Charlton is one of Honda's finest. He has achieved the highest level possible with the American Honda training program. He is Platinum level. There is only about 200 at that level within a net work of 1100 dealers total. I will see that your kind words are posted. Your Landmark Honda family

May 02, 2009

Given the limited # of characters, I'll have to keep this brief, I traveled 1 hour each way to get to Landmark Honda 2day as I only trust them w/my vechicle, my saftey of my Mom, my son, my German shepherd r More

by paripassou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tod Dixon, Len(technician- don't knw last name) Joe( The Owner!!!)
May 11, 2009 -

Landmark Honda responded

After careful review of your response, I see that you have worked with several departments here at Landmark. We are proud of our dedicated staff. Working as a team is the key ingredient to building lifetime customer satisfaction. Receiving the presidents award for 2008 is a reflection of this dedication. The fact you travel an hour to service at Landmark Honda shows us the importance of saftey and reliability for you and your family. Landmark Honda will continue to provide the services that you value the most.

April 13, 2009

Landmark honda had a lot of really nice and reasonably priced cars in there lot and the show room. The salesperson helped me immancly, he wasnt bothered with the numerous test drives i took and all the q More

by Nictou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
josh
May 30, 2009 -

Landmark Honda responded

Josh is a newer member of the sales team. He has been doing an excellent job. We have had several outstanding comments and letters on his behalf. Josh is a great addtion to the sales team. Thank you for your positive comments and taking the time to survey on dealerater. Your Landmark Honda sales team.

March 12, 2009

We had a fantastic experience buying our new Pilot. We were treated with the utmost respect and never felt that we were being given the old "sales pitch" you get when you buy a new car. Everyone has bent More

by Dawn Cousins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal and Hue
March 10, 2009

Been using the service department at Rosenthal Landmark honda for a couple years now. I have bought both my car and my wife's car for here a couple years ago. We always bring our cars to the guys here an More

by applepie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
josh
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