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Landmark Honda

Alexandria, VA

4.6
1,281 Reviews
Welcome to Rosenthal Landmark Honda. Rosenthal Landmark Honda has been recognized with Honda President's Award Elite Honors for 2014. Each year Honda recognizes dealerships for exceptional performance in all facets of their operations. In 2014, the Elite Level of Distinction was added to the Honda President's Award program to recognize dealerships that achieve operational excellence and also rank among the top ten in the nation in new-vehicle sales. Rosenthal Landmark Honda is an 8 time winner of the Honda President's Award. As a prospective auto buyer, you may think that all Honda dealerships are the same. But, if exceptional customer service and low prices are important to you, then you'll find Landmark Honda is the dealer for you. This dealership strives to exceed our customer's expectations. We've served our customers from the same location for over 25 years and plan to do so for the next century. It's just one more reason we plan to make Rosenthal Landmark Honda your next place to buy and service your car, truck or van. In short, we look forward to exceeding YOUR expectations soon!
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5125 Duke St

Alexandria, VA

22304

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Showing 1,281 reviews

June 02, 2009

I deal with both Sean & Dave on a regular basis and they are both great. I never have a problem getting my car in or out when they promise it. I have referred them to many of my friends who are now also c More

by AEngel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Kearney & DAvis Sanita
Jun 03, 2009 -

Landmark Honda responded

Aengel, Having a quick and efficent service from people you can rely on and trust are important. Recommending Sean and David to family and friends tell us they are meeting all of your service needs. Sean and David have many years of service experience and have achieved the highest levels of training with American Honda. Thank you for your response. Cheryl Holt Customer Service

June 02, 2009

The sales agent, Karim El-Mulla, made buying a new car easy and enjoyable. The general manager, Joe, introduced himself and checked to see how things were going. Very nice. ************************** More

by svosper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karim El-Mulla, Diego ?
Jun 03, 2009 -

Landmark Honda responded

svosper Thank you for your response on dealer rater. We will forward a copy of your survey to Karim. We recieve many contacts from new car customers that work with Karim. Purchasing your new car in an enjoyable hassel free environment is key. I hope you found Landmark Honda comfortable and accomodating. Its important to have our guests see that I am available for questions or comments. I find meeting and interacting with guests in our store very rewarding. Sincerley Joesph Waldman General Manager Landmark Honda

June 02, 2009

I have used Milton Cruz to service my Acura for years. I recommend this dealer to everyone - friends, family and coworkers. Milton has always been honest when it comes to my service needs and fair with pric More

by acuraluv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Cruz
Jun 03, 2009 -

Landmark Honda responded

Hello acuralv Milton was at my desk when reviewing your dealer rater survey. We are very pleased with Milton, he is outstanding member of the team. Milton takes care of the daily routes as a service advisor but is part of the management team for the entire service department. He enjoyes interacting with customers and finds satisfaction in being the person his customers will come to for help. Thank you for your response. Larry Shifflett Service and Parts Director

June 02, 2009

This was a preventive maintenance service visit. From from the time I made my initial appointment request, through vehicle drop off and pick up, Chris was highly efficient and ensured that his team's wor More

by NoVaDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 03, 2009 -

Landmark Honda responded

Dear novadriver We are please to see your kind comments. You mentioned several areas that we strive to succeed in. Having efficient friendly and imformative staff is key. Chris has been with Landmark for many years and sets the bar very high for his co-workers around him. Chris is very detailed and not much slips by him. In closing we thank you for all the positive comments about Landmark Hondas service department. Landmark Service

June 01, 2009

The quality of the service professional was beyond my expectations, he thoroughly explained the details of what was needed for my vehicle in a way that was comprehendable to someone who knows NOTHING abo More

by rhapsred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sanita
Jun 02, 2009 -

Landmark Honda responded

rhapsred We read your positive comments about your service visit. David Sanita has been part of the Landmark team for 5 years now. David provides excellent care for his customers. He follows the belief that you should be treated like family. Customer care like this is a key factor with customers driving from miles around to have their vehicles serviced with Landmark Honda. Sincerely your service team

June 01, 2009

The people at Landmark HOnda are incredible! I had a wonderful experience when purchasing my first new Honda. I felt at home, everyone was very friendly and went the extra mile to make you feel comforta More

by mybobbyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rui
Jun 02, 2009 -

Landmark Honda responded

dear mybabbya Thank you for the purchase of your new Honda. We appreciate your patronage. Rui is a newer member of our team at Landmark Honda. We have recieved numerous customers comments about how smooth the purchasing experience was with Rui. Thank you for the kind words. We will forward this information to customer comment board. Inclosing, welcome to the Landmark Honda family

May 29, 2009

I've owned many cars in my 66 years, and had them serviced at many different dealers. That's given me lots of bad experiences with auto service/repair shops: wrong diagnoses; performing unnecessary More

by terryssr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Schifflet
May 30, 2009 -

Landmark Honda responded

We are proud of our team of professionals. Meeting customers expectations is priority at Landmark. The information you have provided will be pass to the team members and will be as an example of goals to strive for. Thank you for your kind comments. Your Landmark service team.

May 28, 2009

I definitely do not recommend this dealership. I went to this dealership prepared to buy a car, based on what I saw in their online inventory. I test drove a couple cars and started discussing details of th More

by novahondarater
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abraham
Jun 02, 2009 -

Landmark Honda responded

Dear novahondarater, Again, I would like to apologize on behalf of Landmark and we wish you well with your new Honda purchase. We would still like the opportunity to review deals side by side. The hardest part of this, is we appear to have been unknowledgable and inconsistane with information. I can see how this would be alarming and a sense of discomfort. We influance staff to be courteous and forthe coming very open with sales information and the sales process. We are one of the areas largest and premier auto dealers in the metro area. I thank you for providing the information. We will use this in training. I will leave my number again if you need any additional help, please conrtact me directly at 703-236-6288 Cheryl Holt. Customer service relations.

May 26, 2009

i recently called for a 40K service appointment on my accord. everything was fine until they asked if i had bought my car there...i responded no. another local honda dealer i replied. i was then asked More

by willy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
gee gee
May 25, 2009

This is mey 26 new car and this is by far the best dealer that I have done business with. I will buy my next car from them. Years ago I tried their service. It was great. They have services all of my cars si More

by lscheiber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Forrester
May 26, 2009 -

Landmark Honda responded

Rob Coleman and Karl Forrester, the two are some of Landmarks finest. Thank you for the compliments. I will forward the information to them. Having had purchased 26 new cars, you know the importance of customer service on all levels. We are proud to be able to meet your expectations. We look forward to your purchases and servicing you in the future. Thank you from your Landmark Honda Family

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