Landmark Honda

Please consider taking your time and business in another Honda dealership, it will save you time and mental peace. My family has bought numerous cars from this dealership for over 20 years and we have a Honda dealership, it will save you time and mental peace. My family has bought numerous cars from this dealership for over 20 years and we have always encountered excellent, helpful representatives. When I arrived inside the dealership, I was not greeted by a single staff member. I encountered Mark Davis as the salesperson when I came into the dealership in late May of 2022. Even though I was approached by him, another customer for which he had an appointment came in not long after, and Mark was struggling to give service to two customers at the same time, which was very unprofessional. For the love of God and the whole management at Landmark Honda, this guy is nothing but a liar and narcissist. He made promises and gave me his word regarding the shipment of the car, the arrival of the car, paperwork forms involved with parties, etc. Abraham on the other hand was an excellent staff member that helped me with the rest of the car process. He was nothing but honest and patient with us the entire time and consistently kept up with constant communication during the entire process. I highly recommend not coming during the holidays, especially Memorial Day, I walked out with a Civic Sport Sedan 2022 for $30K+. I understand we are in a pandemic and war as of now, but the dealership charged almost $5k for the Memorial Day commission and they were forcing me to buy the extra packages for the car, which added at least $2K-$3k or else they won't sell me the car. With taxes, titles, and fees, it was also an extra $2K-$3k. Mark Davis assured me with his own words that his walk-out price for me would be under $30K. How is someone like Mark Davis even mentally stable to work at all? This is absolutely absurd!!! I got an aneurysm being in the Honda Landmark dealership. More

My last service was 2/17/22 . I required several maintenance repairs that were costly and not taken care of would cause other things to go wrong on the car I also had to get new I required several maintenance repairs that were costly and not taken care of would cause other things to go wrong on the car I also had to get new tires, 2 to balance evenly the one that had an imbedded nail so badly it could not be salvaged. My advisor Sean Kearney welcomed me at my arrival for repairs explained in terms I could understand all repairs and their charges, and he made sure I had the coupon deals that could be applied . Always going the extra mile to help customers. He Made sure all my questions and concerns were addressed while getting service and before I left and always thanks me for choosing Landmarkd Honda. There was a Platco Tools Truck parked in their lot which on the side read Service Trust Results and you know that is what Landmark Honda is all about and they do it with love and sincerity. Kudos to Landmark Honda and Sean Kearney sincerely, Dawn (Dee) Garmon Alexandria, Va More

Do not buy from if you live in Maryland. No help on Inspection and if it fails you are F'd Direct words for sales person "Oh lala" Inspection and if it fails you are F'd Direct words for sales person "Oh lala" More

Once the final quote was formed, the price was of the car itself rose over $5500 more than what their website and email from the salesman listed (all excluding taxes/title so add in another $3000 on top of t itself rose over $5500 more than what their website and email from the salesman listed (all excluding taxes/title so add in another $3000 on top of the $5500). They claimed that the car's price was wrong on their website even though it's been the lower priced for months. I provided evidence that price was on their website for months. The absolute mind blowing part of all of this, was that their own salesman emailed me the price which was the same listed on their website and they still would not honor the price. More

I went in for a muffler/Pipe B replacement. They charged $1000 for labor and parts (400 for labor over 10 hours, 600 for parts). Comparatively, Autozone estimated less than half that in total, and for less $1000 for labor and parts (400 for labor over 10 hours, 600 for parts). Comparatively, Autozone estimated less than half that in total, and for less time. I do not recommend this dealership. More

Saw a car on CarFax, found it on the lot, and drove off as a happy customer. Maxwell helped my dad and I; he was so nice and personable along with the manager, Rodney, and finance manager, Harold. They mad as a happy customer. Maxwell helped my dad and I; he was so nice and personable along with the manager, Rodney, and finance manager, Harold. They made purchasing my new car enjoyable and easy. More

Leave it to RICK to rip you off. Don't be fooled by Rick's friendly facade; he offered to assist me at his desk, where I requested an oil change at the advertised special of about $53. (I called in adv Rick's friendly facade; he offered to assist me at his desk, where I requested an oil change at the advertised special of about $53. (I called in advance & spoke to a service center rep who told me about the special which was posted on their Web site...that's the only reason I went to this location.) I told Rick I wanted an oil change at the advertised special, he confirmed the discounted price & even came out from behind his desk for me to sign off on the paperwork for payment (again, he pretends to be so warm & customer-centric). At the payment counter, I realized that Rick actually charged me the full price, which was almost 30% more. FYI: It is illegal to charge more than the advertised price (which was verbally agreed upon between the merchant & customer) but some con artists don't think that people (or perhaps just women) will review their bill(s). I called to complain & another person processed a refund for the difference. Advice: Do not let Rick "assist" you at his desk unless you want to be lied to & overpay!!! More

Kudos to Bradley Elkins. I would like to commend him for the excellent service he provided me last week when I took my car in for servicing. He was professional and very personable -- especially remarkabl the excellent service he provided me last week when I took my car in for servicing. He was professional and very personable -- especially remarkable because on the day I had my car serviced, the business was extremely busy. David Pitts More