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Landmark Honda
Alexandria, VA
1,266 Reviews
Welcome to Rosenthal Landmark Honda.
Rosenthal Landmark Honda has been recognized with Honda President's Award Elite Honors for 2014. Each year Honda recognizes dealerships for exceptional performance in all facets of their operations. In 2014, the Elite Level of Distinction was added to the Honda President's Award program to recognize dealerships that achieve operational excellence and also rank among the top ten in the nation in new-vehicle sales. Rosenthal Landmark Honda is an 8 time winner of the Honda President's Award.
As a prospective auto buyer, you may think that all Honda dealerships are the same. But, if exceptional customer service and low prices are important to you, then you'll find Landmark Honda is the dealer for you.
This dealership strives to exceed our customer's expectations. We've served our customers from the same location for over 25 years and plan to do so for the next century. It's just one more reason we plan to make Rosenthal Landmark Honda your next place to buy and service your car, truck or van. In short, we look forward to exceeding YOUR expectations soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
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Showing 1,266 reviews
August 11, 2021
Once the final quote was formed, the price was of the car itself rose over $5500 more than what their website and email from the salesman listed (all excluding taxes/title so add in another $3000 on top of t itself rose over $5500 more than what their website and email from the salesman listed (all excluding taxes/title so add in another $3000 on top of the $5500). They claimed that the car's price was wrong on their website even though it's been the lower priced for months. I provided evidence that price was on their website for months. The absolute mind blowing part of all of this, was that their own salesman emailed me the price which was the same listed on their website and they still would not honor the price. More
by Andy
Employees Worked With
William Medina
July 30, 2021
I went in for a muffler/Pipe B replacement. They charged $1000 for labor and parts (400 for labor over 10 hours, 600 for parts). Comparatively, Autozone estimated less than half that in total, and for less $1000 for labor and parts (400 for labor over 10 hours, 600 for parts). Comparatively, Autozone estimated less than half that in total, and for less time. I do not recommend this dealership. More
by Patrick
Employees Worked With
n/a
July 28, 2021
DON’T BUY CARS IN THIS PLACE LET ME TELL YOU MY EXPERIENCE HERE… ON JUNE 13, ME & MY WIFE TRADE A CAR (TOYOTA COROLLA) FOR A NEW HONDA CR-V… DORALIS AND THE FINANCIAL MANAGER ANUM OMAR ARE IRRESP EXPERIENCE HERE… ON JUNE 13, ME & MY WIFE TRADE A CAR (TOYOTA COROLLA) FOR A NEW HONDA CR-V… DORALIS AND THE FINANCIAL MANAGER ANUM OMAR ARE IRRESPONSIBLE… AT THIS TIME THEY HAVEN’T SEND THE PAYOFF TO PAY THE LOAN (WHAT I HAVE WITH CAPITAL ONE FOR MY COROLLA) NOW CAPITALONE IS CALLING ME EVERY DAY ASKING ME FOR MY MONTHLY PAYMENT… I TOLD THEM I DONT WANT A PAYMENT EXTENSION IF U WANT THE CAR (COROLLA) GO TO THE DELAER (LANDMARK HONDA TO PICK IT UP) I DONT CARE IF MY CREDIT SCORE GOES DOWN BUT IF YOU DON’T WANNA HAVE MY EXPERIENCE DONT BUY HERE AND ALL THIS HAPPENED FOR STUPID A FRIEND TOLD ME DONT GO TO THIS DEALERSHIP… I DIDN’T PAY ATTENTION NOW I LIVING THIS… At this time almost two months and they haven’t payoff my loan More
by Carlos V
Employees Worked With
Anum Omar and Doralis
July 13, 2021
Saw a car on CarFax, found it on the lot, and drove off as a happy customer. Maxwell helped my dad and I; he was so nice and personable along with the manager, Rodney, and finance manager, Harold. They mad as a happy customer. Maxwell helped my dad and I; he was so nice and personable along with the manager, Rodney, and finance manager, Harold. They made purchasing my new car enjoyable and easy. More
by Bria Cooper
Employees Worked With
Maxwell, Rodney, Harold
June 28, 2021
Leave it to RICK to rip you off. Don't be fooled by Rick's friendly facade; he offered to assist me at his desk, where I requested an oil change at the advertised special of about $53. (I called in adv Rick's friendly facade; he offered to assist me at his desk, where I requested an oil change at the advertised special of about $53. (I called in advance & spoke to a service center rep who told me about the special which was posted on their Web site...that's the only reason I went to this location.) I told Rick I wanted an oil change at the advertised special, he confirmed the discounted price & even came out from behind his desk for me to sign off on the paperwork for payment (again, he pretends to be so warm & customer-centric). At the payment counter, I realized that Rick actually charged me the full price, which was almost 30% more. FYI: It is illegal to charge more than the advertised price (which was verbally agreed upon between the merchant & customer) but some con artists don't think that people (or perhaps just women) will review their bill(s). I called to complain & another person processed a refund for the difference. Advice: Do not let Rick "assist" you at his desk unless you want to be lied to & overpay!!! More
by Observant Customer
Employees Worked With
Rick
June 27, 2021
Kudos to Bradley Elkins. I would like to commend him for the excellent service he provided me last week when I took my car in for servicing. He was professional and very personable -- especially remarkabl the excellent service he provided me last week when I took my car in for servicing. He was professional and very personable -- especially remarkable because on the day I had my car serviced, the business was extremely busy. David Pitts More
by dclastcolony
Employees Worked With
Bradley Elkins
May 15, 2021
Salesman was great, manager was extremely unprofessional. My wife who is 38 weeks pregnant and I drove 2 hours for a car that a salesman was holding for us. In the middle of negotiating the price the manager My wife who is 38 weeks pregnant and I drove 2 hours for a car that a salesman was holding for us. In the middle of negotiating the price the manager "sells the car" mind you we had the keys and were in the middle of closing a deal. This manager was extremely young and inexperienced and does not deserve business from informed car buyers. Buyers beware . More
by rrodriguezrrj
Employees Worked With
William
April 07, 2021
This place is disorganized and awful. When I was finalizing my purchase of the vehicle, they said I needed to send my proof of insurance, but they never told me who to email it to. It took multiple finalizing my purchase of the vehicle, they said I needed to send my proof of insurance, but they never told me who to email it to. It took multiple phone calls day after day to figure out where to send that to. Then, when I purchased the vehicle, they send they would send me the titles and tags. It sounded like it was just a matter of me waiting. Mind you, I paid the car in full. 3 weeks go by. Nothing. No one will answer my phone calls at the finance or title department. After finally going off on someone, they told me I need to send proof of inspection. They never told me this before, nor did they tell me who to send it to. I finally sent the proof today, even though I had it for weeks, and now they're telling me it's going to take another month before I receive my title and tags, but the temporary tags they gave me expire next week. This place is such a mess, and all the receptionists told me that it's best to visit the finance department in-person since they can't ignore you when you're standing there. xxx kind of customer service is that? More
by jessg
Employees Worked With
Maxwell, Kennedy, Masood, Anum, James
March 19, 2021
Pathetic bait and switch advertising! Website banner showing 0% 72-month financing on ALL 2020 and select 2021 models. Went to buy a 2020 Fit LX and was told it does not qualify for 0% only 1.9%. Thei showing 0% 72-month financing on ALL 2020 and select 2021 models. Went to buy a 2020 Fit LX and was told it does not qualify for 0% only 1.9%. Their counter offer was to add $1100 to the price of the car and then I could get 0% financing. Sadly, the website had been advertising this for at least two weeks! More
by riamageek
Employees Worked With
Sales
