Landmark Honda

The customer service at Landmark led by Mr. Tony Dixon is exceptional in every aspect. I just tend to rate quality of work as "good" because the services performed are cyclical. Mr. Dixon's friendliness is u exceptional in every aspect. I just tend to rate quality of work as "good" because the services performed are cyclical. Mr. Dixon's friendliness is unmatchable and my overall experience at Landmark has been great. Dealership pricing for services are only okay because they are usually overpriced. It has nothig to do with performance by the service manager (Mr. Dixon). More

I ALWAYS GET THE BEST QUALITY SERVICE WHEN I TAKE MY CAR IN FOR REPAIR, LIGTBULB CHANGE, TIRE CHANGE...ANYTHING!! eVERY EMPLOYEE I COME IN CONTACT WITH, WHETHER IT'S THE PORTER, VAN DRIVER, CASHIERS, OR PAR IN FOR REPAIR, LIGTBULB CHANGE, TIRE CHANGE...ANYTHING!! eVERY EMPLOYEE I COME IN CONTACT WITH, WHETHER IT'S THE PORTER, VAN DRIVER, CASHIERS, OR PARTS ARE ALWAYS NICE AND FRIENDLY!! I FEEL AT HOME WHEN I AM THERE!! TODD DIXON IS MY GO TO GUY..VERY FRIENDLY, MAKES SUGGESTIONS ON THE REPAIRS I NEED TO KEEP MY CAR IN EXCELLENT RUNNING CONDITION, AND MY CAR IS ALWAYS READY WHEN HE SAYS IT IS!! THE QUALITY OF WORK IS EXCELLENT, NEVER HAD A PROBLEM. I WOULD NOT TAKE MY CAR ANY WHERE ELSE!!! Thanks LandMark Honda!! You are the best!! Ms. Reese More

I purchased my 2008 civic from Landmark in December 2007. Ever since then, I go there for ALL of my service needs. It was very important for me to find a service center that was reputable and trustworthy, Ever since then, I go there for ALL of my service needs. It was very important for me to find a service center that was reputable and trustworthy, and the very first time I went to Landmark for my first oil change, i was incredibly impressed with the customer service. Todd Dixon has always been extremely helpful, friendly, accommodating, and professional. When I go to Landmark, i trust that my car is in good hands and I do not worry about anything once I leave. The work that they do is high quality, the technicians are well trained, patient, and efficient. I do not know a lot about cars, and the whole process of going into a service center, was a little overwhelming at first, but Todd, has always been very patient, and has answered any and every question that I have had in a way that makes sense. In fact, all of the team members i have interacted with in the service center have been exceptional! I would recommend this service center to anyone. As long as I live in the DC MD VA area, Landmark is the ONLY place I will trust my car with. More

I am always happy with Honda Service but I was very pleased this time with Ms.Showers service especially she went an extra mile to help me with my payment. I would highly recomend her for her dedicated pleased this time with Ms.Showers service especially she went an extra mile to help me with my payment. I would highly recomend her for her dedicated service. Honda needs more people like her. Subi More

Had a couple issues regarding my 06 Civic SI and the service team, specifically Rob Coleman, really helped me out and got the transmission rebuild and shift cable replaced under warranty. No other deale service team, specifically Rob Coleman, really helped me out and got the transmission rebuild and shift cable replaced under warranty. No other dealer has worked this hard to give me a positive experience and I feel like they go this extra mile for every customer. More

They are friendly, they do what they promise, they answer your questions and they make you feel like a friend. they inspire trust. i would rather go to this place and know who i'm going to see every time th your questions and they make you feel like a friend. they inspire trust. i would rather go to this place and know who i'm going to see every time than get some random fella every visit. it's a little more expensive but in the long run maybe i do get more for that money More

I came in to get a wheel cover replaced on my brand new Honda Civic. I was in a rush for a meeting and didn't have time to wait. Todd was very understanding and within 15 minutes, my car was ready to go! Honda Civic. I was in a rush for a meeting and didn't have time to wait. Todd was very understanding and within 15 minutes, my car was ready to go! His friendliness made the experience memorable. Even though I bought my car at another Honda dealership, I will ALWAYS bring it back to Landmark for any and all my service needs. Melton, another service tech was also really friendly to me. Landmark Honda has the best and friendliest service team I've ever seen in all my years of owning cars. Thanks a lot! More

Answered the phone quickly, professionally and friendly. Provided a very convenient appointment. Asked detailed questions about need for service. Gave accurate cost estimate and time to complete service. Se Provided a very convenient appointment. Asked detailed questions about need for service. Gave accurate cost estimate and time to complete service. Service was completed on time, on cost and car now performs like new. Facilities were clean and well stocked. Waiting area was clean with plenty of reading material including the day's newspaper and large screen HDTV. More

Robbie Coleman always treats me with respect. He explains options to me and physically shows me what is wrong with my car. Robbie answers all of my questions, no matter how simple or complex. I al explains options to me and physically shows me what is wrong with my car. Robbie answers all of my questions, no matter how simple or complex. I always feel like I get the best prices around. I am very happy with my experience with Landmark Honda Service. More