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Landmark Honda

Alexandria, VA

4.5
1,269 Reviews
Welcome to Rosenthal Landmark Honda. Rosenthal Landmark Honda has been recognized with Honda President's Award Elite Honors for 2014. Each year Honda recognizes dealerships for exceptional performance in all facets of their operations. In 2014, the Elite Level of Distinction was added to the Honda President's Award program to recognize dealerships that achieve operational excellence and also rank among the top ten in the nation in new-vehicle sales. Rosenthal Landmark Honda is an 8 time winner of the Honda President's Award. As a prospective auto buyer, you may think that all Honda dealerships are the same. But, if exceptional customer service and low prices are important to you, then you'll find Landmark Honda is the dealer for you. This dealership strives to exceed our customer's expectations. We've served our customers from the same location for over 25 years and plan to do so for the next century. It's just one more reason we plan to make Rosenthal Landmark Honda your next place to buy and service your car, truck or van. In short, we look forward to exceeding YOUR expectations soon!
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5125 Duke St

Alexandria, VA

22304

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Showing 1,269 reviews

July 14, 2009

-Overall experience was ok. You have to know what you want and bargain to the price you want -They are willing to work with you but sometimes the junior sales can be a bit careless -Make sure you m More

by lkasatri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elicio
Jul 23, 2009 -

Landmark Honda responded

Dear lkasatri, Having a good relationship with our customers is something that we strive for at Landmark Honda. I would like to know what we can do to give you an excellent experience next time. Cheryl Holt, Customer Relations Manager

July 14, 2009

Very good service and convenient to my home. It was a comfortable experience to buy at Landmark Honda. I will and have recommended Landmark Honda. My salesman and his associate went out of their way to More

by krubus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abraham L. Ebiasah, Milton Cruz
Jul 23, 2009 -

Landmark Honda responded

Dear krubus, Going above and beyond is what helps us stand above the rest. We don't want to just sell you a car, we want to give you an experience. Hopefully, this experience will keep you coming back for years to come. Cheryl Holt, Customer Relations Manager

July 14, 2009

I came into the dealership to get a new battery. I felt compelled to write about Landmark Honda,in particular, the exceptional service by Mr. Rob Coleman. He showed that even doing our state of economic ti More

by oprah1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Coleman
Jul 23, 2009 -

Landmark Honda responded

Dear Ms. Griffin, You are absolutely right, during a time of economic crisis, value and customer service comes to the fore front of doing business. Rob has always been customer/value oriented and I will be sure to pass along your great comments. Cheryl Holt, Customer Relations Manager

July 13, 2009

Mack was great. Informative and helpful without pressure. He walked me through everything I needed to know and do, explained the car and services, and arranged for me to drive my new car home the More

by donnaf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mekdim Tilahun
Jul 23, 2009 -

Landmark Honda responded

donnaf, I am pleased to hear that Mack went the "extra step" to ensure you were pleased with your car buying experience. Product knowledge is a must to provide the customer with value, satisfaction, and product security. I hope you are enjoying your new vehicle purchase. Cheryl Holt, Customer Relations Manager

July 13, 2009

Great experience buying at Honda Landmark. I will Great experience buyin More

by rafaelaprince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sanjay "Jay" Bhanot
Jul 23, 2009 -

Landmark Honda responded

Dear rafaelaprince, Jay has been with Landmark Honda for many years. We are glad that you got to benefit from his knowledge and experience. Making a car purchase pleasurable can be a difficult task, Jay just makes it look easy. Cheryl Holt, Customer Relations Manager

July 13, 2009

I was informed of the service required and the wait time by the service technician within five minutes of my arrival. Before any additional work was performed the service technician called and informed of More

by GThomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gege Showers
Jul 23, 2009 -

Landmark Honda responded

Dear GThomas, Communication is an important aspect of having your vehicle serviced. Good communication builds trust, another key aspect to servicing your vehicle and building lifetime relationships. GeGe works very hard to take care of her customers and I will be sure to pass this message along to her. Cheryl Holt, Customer Relations Manager

July 13, 2009

Chris is great. When I bought the car he was my asst. service manager, he left and came back ( I liked the interim fellow as well). Chris is friendly and knows what he is talking about and will make the More

by sportm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ratchye
Jul 23, 2009 -

Landmark Honda responded

Dear sportm, Yes, Chris is one of our best and many of his customers were glad to see him back. To his customers Chris sells value and excellent service. Thank you for your comments. Cheryl Holt, Customer Relations Manager

July 11, 2009

This was my first time buying a car and Harvey made it less stressful for me. he was very knowledgeable and patiently explained each step of the transaction. I also feel like I got my car at a good price More

by mazahonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Kabore
Jul 23, 2009 -

Landmark Honda responded

Dear mazahonda, Buying a new car is one of the biggest purchases you can make. We are glad Harvey was able to make it a little easier on you. We hope you are enjoying your new purchase. Cheryl Holt, Customer Relations Manager

July 11, 2009

Our experience at Landmark Honda with Mikhail Veshchev was exceptional! Mikhail was extremely knowledgeable, professional and friendly. Actually, we had planned on buying a new car, but Mikhail's salesm More

by Jspizarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikhail Veshchev
Jul 23, 2009 -

Landmark Honda responded

Dear Jspizarro, Mikhail is one of our new additions to the sales team. Customer service is a priority here at Landmark Honda and we look forward to meeting/exceeding you vehicle needs. Cheryl Holt, Customer Relations Manager

July 10, 2009

This is an excellent dealership. The service department is always very competent. Milton Cruz is my service advisor, and he is always very knowledgeable and very competent. I always take my Honda to Land More

by Linda DeFilippo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Cruz
Jul 23, 2009 -

Landmark Honda responded

Dear Linda, Milton is one of the best, he thrives on the lasting relationships he builds with his customers. His many years of experience puts him in a league of his own for knowledge and customer service. I will be sure that this message is passed on to him. Cheryl Holt, Customer Relations Manager

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