Landmark Honda

This is the second car my family and I have purchased from Landmark Honda. Working with Ron was a great experience. He knew the car inside and out, recognized my needs and worked with me to get me into from Landmark Honda. Working with Ron was a great experience. He knew the car inside and out, recognized my needs and worked with me to get me into my Accord. I am extremely happy with my purchase and would work with Ron/Landmark Honda again. I'd also recommend Ron and Landmark to anyone in the market for a car. More

Ron was actually great to work with. Unfortunately, his manager had no customer relation skills. We had an appointment to purchase a used car today with Ron. We had already test drove the car previously an manager had no customer relation skills. We had an appointment to purchase a used car today with Ron. We had already test drove the car previously and we had put some money down to "reserve" the car. We arrived today to purchase the car in cash. Unfortunately, his manager decided to sell the car this morning without communicating with us. Then we found out that our "reservation" was only good for 24 hours but that was not communicated to us nor to Ron. The manager was very unappologetic. He would interrupt us while we were attempting to talk to him. We also learned that our deposit (debit card) was never actually processed. I can only believe that this is done so the manager can sell the car for a higher price if he gets an offer. It was obvious that Ron was upset that his manager sold the car from under him. We never raised our voices but tried to have a civil conversation with the manager but he did not want to listen. I told him we were leaving and would not purchase a car from this dealership and he yelled at us saying, "I don't want to sell you a car ever!!!". Very professional. I have never purchased a car from Honda in the past and right now, I have no desire to ever go to another Honda dealership. I have discovered that this manager has done this to 2 other people this week!!! Most of the sales people (I talked to many outside to explain my frustrations) agreed with me and explained that the manager is a jerk. I also watched another customer get upset with the manager over the manager's attitude. The customer was about to purchase a car and the manager was giving him attitude about "stealing" the car for a low price and how the whole sale was stupid and ridiculous. The customer was upset at this point and was trying to cancel the deal. The most unprofessional and horrible customer experience I have ever had. More

After having very negative experience with a number of other local Honda dealerships, I searched online for a car that I wanted. Found one listed at Landmark Honda and emailed them. Received reply from other local Honda dealerships, I searched online for a car that I wanted. Found one listed at Landmark Honda and emailed them. Received reply from Prisque Domitille shortly. After a short exchange of emails, I was given a very competitive quote over the phone and I agreed to come to the dealership the following evening. Prisque even drove to pick me up at the metro station. There were no games/surprises. The quote I was given online was accurate and Prisque even negotiated 15k miles/year instead of 12k miles/year for me on my lease for the same $$s. I was not pressured into buying into any optional equipment, insurances, etc, etc. The whole process took about two hours, which was very decent. Prisque was very friendly and very helpful and so was the whole Landmark Honda staff I dealt with. Overall, a great experience, especially considering my prior experience buying cars in other places. Would definitely recommend this place to others. More

We walked in looking for a new CR-V and were met by Prisque, who was a joy to work with. She understood exactly what we wanted and was very knowledgeable about the different CR-V trimlines. We got a Prisque, who was a joy to work with. She understood exactly what we wanted and was very knowledgeable about the different CR-V trimlines. We got a great quote the first time around (even with extras--see below), so no major haggling necessary on price, which was a big plus. Staff were very attentive and responsive, and we walked off the lot with exactly the car we wanted. Only downside was the inclusion of an appearance package that we could not get out of (essentially to make up for the very low base price we were quoted), so if you get a quote from them make sure to ask if it includes both delivery charge and the "appearance package" for an apples-to-apples comparison with prices from other dealers. Our finance manager was pleasant at first, but became a bit pushy as the discussions went on and was using fuzzy numbers for our financing with the bank to make his offer look better. As with all dealers, just make sure that you have made a decision about extended warranty (and the rest of the extra stuff they try to sell you after you've agreed to the deal) and that you have run your numbers at home before you arrive. All in all, the pleasant sales experience with Prisque outweighed the less pleasant financing experience, so when you call, ask for Prisque! More

Had a great experience on July 3rd at Landmark Honda with Jay Bhanot. He's friendly and personable, his product knowledge appears to be quite good, and his selling approach is agreeably low-key. Importantl Jay Bhanot. He's friendly and personable, his product knowledge appears to be quite good, and his selling approach is agreeably low-key. Importantly, I did not have to struggle with him (or the business manager) to receive an offer price that I found reasonable; the first price he offered for the car I wanted was very competitive. For those reasons, he received my business. I will recommend him to my friends and family without reservation. More

Went out to Landmark Honda to look at a used vehicle we had found on the internet. We worked with Ron and ended up leaving with a completely different vehicle than anticipated and much happier. There wer had found on the internet. We worked with Ron and ended up leaving with a completely different vehicle than anticipated and much happier. There were some fixes to the vehicle that we wanted and Ron went out of his way to make sure our requests had been met. More

Me and my mom have been looking for a suitable car for me, since i had had an accident just a couple of months ago. We had been to two Honda dealerships prior to this one and had had two very unpersonable me, since i had had an accident just a couple of months ago. We had been to two Honda dealerships prior to this one and had had two very unpersonable dealers to help us. Ron has been the best dealer i have ever had while choosing a car. More

I was with my girlfriend and her mom looking for a good I was with my girlfriend and her mom looking for a good car for my girlfriend. We had already been to two Honda dealerships with two very unqualified I was with my girlfriend and her mom looking for a good car for my girlfriend. We had already been to two Honda dealerships with two very unqualified and unfriendly dealers. When we came to landmark Honda Ron was very personable and friendly and helped us find the car WE were looking for and not the car he wanted to sell us. More