
Landmark Honda
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
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best experience ever for the sale of a car or for the service of a car... i like going to dealer for such work.. my friends give me high five and i think i make good choice too. salesman ask nicley to r service of a car... i like going to dealer for such work.. my friends give me high five and i think i make good choice too. salesman ask nicley to rate his performance and i tell him i give him very good score... More
It was a great car buying experience @ Landmark Honda. New Cars Consultant Mack greeted us in the parking lot and then went on to explain all the different features of CR-V LX & EX cars. He was very thoro New Cars Consultant Mack greeted us in the parking lot and then went on to explain all the different features of CR-V LX & EX cars. He was very thorough and spent lot of time with us and answered all our questions. He was very professional and friendly. We ended up buying CR-V EX 4WD at a good price and he explined all the controls on the car before we left the dealership with the new car. All other staff members were were friendly too. We specially wish Mack all the best at this dealership!! Kundan & Rekha Patel More
Landmark Honda, and Mr. Ron Hancock in particular, provided excellent, no pressure, service throughout the entire process. Not only did they provide objective advice to help me make the "new v. used" provided excellent, no pressure, service throughout the entire process. Not only did they provide objective advice to help me make the "new v. used" decision, they made turning in my leased Honda absolutely painless. I'd go back to Landmark Honda and Mr. Hancock again. More
Landmark Honda is THE BEST. I bought my 2005 CR-V there in Aug 2005. It was a good experience but what was, and remains awesome is the SERVICE! Dave Sanita has been my service rep for five years and it i in Aug 2005. It was a good experience but what was, and remains awesome is the SERVICE! Dave Sanita has been my service rep for five years and it is because of him and his team that I continue to have my vehicle serviced at Landmark Honda. Never before I have repeatedly used a dealer's service department because once they made the sale, it was over... Not in this case. Dave is very good to explain what is needed and why; what is being performed; reminds me of the coupons available and he let's me know in advance what service is coming due so I can plan for it. He is totally 100% honest and trustworthy. He is truly customer focused and in this economy when I have a choice, HE IS THE REASON why I continue to return to Landmark to have my vehicle serviced. I have never had a negative experience with Landmark and highly recommend them. More
landmark honda continues to provide me phenomenal service everything is timely and as promised 5 stars to sean kearney and landmark honda always greeted and serviced with a smile full explainations of servic everything is timely and as promised 5 stars to sean kearney and landmark honda always greeted and serviced with a smile full explainations of service and charges phone calls are returned promptly very quick and easy to get an appointment everything is smoothe sailing More
This is the second car my family and I have purchased from Landmark Honda. Working with Ron was a great experience. He knew the car inside and out, recognized my needs and worked with me to get me into from Landmark Honda. Working with Ron was a great experience. He knew the car inside and out, recognized my needs and worked with me to get me into my Accord. I am extremely happy with my purchase and would work with Ron/Landmark Honda again. I'd also recommend Ron and Landmark to anyone in the market for a car. More
Ron was actually great to work with. Unfortunately, his manager had no customer relation skills. We had an appointment to purchase a used car today with Ron. We had already test drove the car previously an manager had no customer relation skills. We had an appointment to purchase a used car today with Ron. We had already test drove the car previously and we had put some money down to "reserve" the car. We arrived today to purchase the car in cash. Unfortunately, his manager decided to sell the car this morning without communicating with us. Then we found out that our "reservation" was only good for 24 hours but that was not communicated to us nor to Ron. The manager was very unappologetic. He would interrupt us while we were attempting to talk to him. We also learned that our deposit (debit card) was never actually processed. I can only believe that this is done so the manager can sell the car for a higher price if he gets an offer. It was obvious that Ron was upset that his manager sold the car from under him. We never raised our voices but tried to have a civil conversation with the manager but he did not want to listen. I told him we were leaving and would not purchase a car from this dealership and he yelled at us saying, "I don't want to sell you a car ever!!!". Very professional. I have never purchased a car from Honda in the past and right now, I have no desire to ever go to another Honda dealership. I have discovered that this manager has done this to 2 other people this week!!! Most of the sales people (I talked to many outside to explain my frustrations) agreed with me and explained that the manager is a jerk. I also watched another customer get upset with the manager over the manager's attitude. The customer was about to purchase a car and the manager was giving him attitude about "stealing" the car for a low price and how the whole sale was stupid and ridiculous. The customer was upset at this point and was trying to cancel the deal. The most unprofessional and horrible customer experience I have ever had. More
After having very negative experience with a number of other local Honda dealerships, I searched online for a car that I wanted. Found one listed at Landmark Honda and emailed them. Received reply from other local Honda dealerships, I searched online for a car that I wanted. Found one listed at Landmark Honda and emailed them. Received reply from Prisque Domitille shortly. After a short exchange of emails, I was given a very competitive quote over the phone and I agreed to come to the dealership the following evening. Prisque even drove to pick me up at the metro station. There were no games/surprises. The quote I was given online was accurate and Prisque even negotiated 15k miles/year instead of 12k miles/year for me on my lease for the same $$s. I was not pressured into buying into any optional equipment, insurances, etc, etc. The whole process took about two hours, which was very decent. Prisque was very friendly and very helpful and so was the whole Landmark Honda staff I dealt with. Overall, a great experience, especially considering my prior experience buying cars in other places. Would definitely recommend this place to others. More
We walked in looking for a new CR-V and were met by Prisque, who was a joy to work with. She understood exactly what we wanted and was very knowledgeable about the different CR-V trimlines. We got a Prisque, who was a joy to work with. She understood exactly what we wanted and was very knowledgeable about the different CR-V trimlines. We got a great quote the first time around (even with extras--see below), so no major haggling necessary on price, which was a big plus. Staff were very attentive and responsive, and we walked off the lot with exactly the car we wanted. Only downside was the inclusion of an appearance package that we could not get out of (essentially to make up for the very low base price we were quoted), so if you get a quote from them make sure to ask if it includes both delivery charge and the "appearance package" for an apples-to-apples comparison with prices from other dealers. Our finance manager was pleasant at first, but became a bit pushy as the discussions went on and was using fuzzy numbers for our financing with the bank to make his offer look better. As with all dealers, just make sure that you have made a decision about extended warranty (and the rest of the extra stuff they try to sell you after you've agreed to the deal) and that you have run your numbers at home before you arrive. All in all, the pleasant sales experience with Prisque outweighed the less pleasant financing experience, so when you call, ask for Prisque! More
Had a great experience on July 3rd at Landmark Honda with Jay Bhanot. He's friendly and personable, his product knowledge appears to be quite good, and his selling approach is agreeably low-key. Importantl Jay Bhanot. He's friendly and personable, his product knowledge appears to be quite good, and his selling approach is agreeably low-key. Importantly, I did not have to struggle with him (or the business manager) to receive an offer price that I found reasonable; the first price he offered for the car I wanted was very competitive. For those reasons, he received my business. I will recommend him to my friends and family without reservation. More