Landmark Honda

I purchased a 2012 Honda Accord on January 6, 2012 from Landmark Honda, Alexandria, VA. I had a pre-approved check and the finance dept after doing numerous calculations on the computer and on the calcula Landmark Honda, Alexandria, VA. I had a pre-approved check and the finance dept after doing numerous calculations on the computer and on the calculator, wrote out the check for the wrong amount. If you knew you made a huge mistake like that, why would you cash the check? I told the sales manager apparently you all have a history of making huge costly mistakes and taking advantage of women. I had paid for my tags, title, etc by check and with my credit card; I wanted to make sure that I had the items separate from the original amount of purchase. You hire financial personnel, to do what? Handle customer transaction/finance and this is their job to make sure mistakes are not made, especially when it comes down to your money. I will never ever go back to Landmark Honda again. I had spoken with the sales manager to inform him that they could eat the $2,220.00, but they said no. I wanted to bring the car back and get all my money back but they insisted that since I purchased the lojack and I got the wax on the car, which cost me close to a $1,000. They were not going to reimburse me. So I am at a lost at $1000. I informed them that after finding out this mistake, the car has already depreciated $500.00. And on top of that, when I spoke with Jim he told me that I owed $3,???.00 vs $2,???.00. So now they are really trying to screw me over. This is a deal that I will never forget. I am a woman who has been taken advantage of; beware of Landmark Honda, Alexandria, VA! I am going to contact a lawyer and send this email to Facebook and Consumer Protection. Rightfully the original charge was for $24,???.00, but if you knew you made this huge costly mistake and tried to cover it up, and then deposited the check, and come back to me on January 16, 2012 to tell me that I still owe money after I put the lojack and the wax on the car and now I can’t return the car because I would be out of $1000, 00. I have had my car repairs done at this dealership since 1999, is this the thanks I get! I could have gone to any other dealership, but I trusted them, and they screwed me. I’m going to pray on it, and determine if I want to take the loss and contact consumer protection since again, the finance (Robert) department told me that I owed $2,???. and then Jim (sales manager) told me that I owe $3,700.00 and as a woman I feel as though I am getting screwed! More

They screwed me out of so much money. They snuck paperwork in for me to sign when I verbally said I didnt want to pay for any of that. They charged me $5000 more then we agreed on and I even signed paperwork in for me to sign when I verbally said I didnt want to pay for any of that. They charged me $5000 more then we agreed on and I even signed a paper agreeing to the lower price. They gave me a 10% APR which is outrageous! I'm a 23 year old girl and this was my first new car and they took advantage of that. More

I have been a patron at this dealership for several years now and my experience has consistently been excellent. The service is always done on time and the estimates that they give me are always competitive now and my experience has consistently been excellent. The service is always done on time and the estimates that they give me are always competitive with other shops in the area. They are very honest about the service that is needed and also give me a heads up when I have major maintenance coming up at certain mileage. More

Bobby was amazing! He is a great addition to the landmark Honda service team. I'll always service my car there with him. I will recommend all my Honda owner friends to service my car there with h landmark Honda service team. I'll always service my car there with him. I will recommend all my Honda owner friends to service my car there with him. The entire service and sales team are also great!! Milton who sits next to Bobby was also very nice and willing to help. More

Gus has been taking care of my car for years. I trust him, and would recommend him to anyone. he has always given me good advice about what service needs to be done now, and what could wait (always good him, and would recommend him to anyone. he has always given me good advice about what service needs to be done now, and what could wait (always good to know because of budget). When it is time to replace my car, I will have no problems buying from this dealer because of the good service I have gotten from the service department and Gus. More

I gave them all 5's across the board based on the wonderful experience I have everytime I have to take my car in for any repair. Gus is very trustworthy and always gives the best recommendations for wonderful experience I have everytime I have to take my car in for any repair. Gus is very trustworthy and always gives the best recommendations for my car. Always prompt & ready to serve! World-class service! More

First of all my car is very importaint to me. I have taken my vehicle to Landmark several times for service and have always been more than happy. All issues that I have had are quickly resolved without taken my vehicle to Landmark several times for service and have always been more than happy. All issues that I have had are quickly resolved without them trying to oversell me anything. I'm always greeted with a smile and prompt service. I feel as though I am a savy consumer and have compaired prices as well as dealerships and haven't found another than has been able to meet all of my service needs. The General Manager there even made it a point to ask me about the quality of my last visit. I would recommend them to anyone that asked and have even sent a couple of my friends there. More

The sales team was tremendous. Both Wisdom and Abraham worked with us and answered all questions. We have bought two cars there thus far. The GM, Joe Waldman, checked in to assure our satisfaction. We def worked with us and answered all questions. We have bought two cars there thus far. The GM, Joe Waldman, checked in to assure our satisfaction. We definitely had many questions and noone lost patience with us. Buying a car can be stressful but they made it a positive experience. More

Mack was the sales man & he was good for several reasons, including but not limited to the following: 1. He was very responsive to our initial inquiry 2. He deducted that we had done our home work and f including but not limited to the following: 1. He was very responsive to our initial inquiry 2. He deducted that we had done our home work and focused on our specific detailed questions vs trying to give us a sales pitch 3. He was willing to give us specific answers in an email format while others tried to play games with phone conversations 4. Even after the papers were signed, Mack has continued to provide detailed specific answers to our follow up questions relating to our optional add on features Jessie was our finance manager & even though he was obviously very busy, he took the time to help us understand the value of gap insurance, and the corporate service plan. He presnted the options and numbers in a clear concise manner, allowing us to feel comfortable with this signficant financial decision. Both Mack & Jessie listened to what we had to say, our concerns, and plans for how we were going to use this vehicle, and related the benefits of the Ridgeline & associated financing to meet and exceed our needs. More

I got my Honda Accord from landmark honda. Customer service was really good and they pay attention to each of your interest. My sales advisor was Mack. He was really helpful and I got the best deal service was really good and they pay attention to each of your interest. My sales advisor was Mack. He was really helpful and I got the best deal in my car compared to others dealers at that time. I refered my friend and he was also very much satisfied. More